How do the best performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts? The value of design comes from top management rigor, company-wide teamwork, rapid iteration, and relentless user-centricity.
WHY IT MATTERS: design has been made popular in recent years and design thinking approach has made the process easier to apply. This article from McKinsey provides insights into 4 core elements that organization should put forward when focussing on design.