As organizations launch more and more digital initiatives, CEOs must monitor whether they are delivering business results. These metrics are ones to watch.
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Curated by Farid Mheir
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WHY IT MATTERS: "digital transformation" often means anything and everything. These 5 markers can help you define quantifiable metrics to ground resources in concrete, actionable activities. Too often, unfortunately, are CDOs "chief digital officers" , CTO "chief technology officers" or "VP digital transformation" or "VP innovation" tasked with vague requirements that are aspirational ("move the organization in the digital world") or qualitative ("coordinate actions and support executives in the digital transformation"). After a few years of workshops, evaluations, and pilot projects they often fail to deliver meaningful business impacting metrics.