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Scoop.it!
La problématique à laquelle nous faisions face était de savoir comment améliorer l’expérience client tout en créant un moment privilégié entre les vendeurs et les clients. De ce fait, grâce au cintre connecté, le vendeur deviendra davantage un conseiller stylistique et le client pourra immédiatement consulter les tailles disponibles, le prix et essayer un vêtement qui lui sera directement amené en cabine.
Farid Mheir's insight:
WHY IT MATTERS: the equipment in stores is bound to change in the coming years. Here a great example of this innovation. The clothes hanger is connected to provide information and connects the customer to the clothes and the fitting rooms. Great product prototype, would love to have access to the analytics data that was collected on its usage. Would also love to see the operations and maintenance knowledge they gathered during the tests (breaking, malfunctions, stolen, etc.)... 
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Curated by Farid Mheir
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