WHY IT MATTERS: Digital Transformation

This finding seems plausible given the shopping patterns that we see in today’s marketplace. The majority of consumers don’t stick to just one channel or the other; they alternate between online and in-store shopping. And so retailers are likely realizing that customers will be quick to catch on to different prices — and might be turned off if they see them.

The increased consistency seen on pricing may also reflect a move by many stores to develop a more holistic view of their inventory. In the past, many retailers had separate silos for items to be sold online and items to be sold in stores. As retailers move to a single inventory pool, it’s likely easier for them to maintain uniformity on prices.

Amazon has never generated huge profits. It puts most of the money it generates back into the company.

Amazon on Tuesday announced the arrival of devices that order their own refills from the online retailer.

The Global Retail E-Commerce Index™ ranks the top 30 countries for their e-commerce potential, based on several variables that rate both a country's current market and its potential for growth. The findings provide a wealth of information for retailers to use in developing successful global e-commerce strategies and identifying emerging market investment opportunities. - See more at: https://www.atkearney.com/consumer-products-retail/e-commerce-index#sthash.4j8wE1WE.dpuf

Apple once again had the highest sales per square foot of any U.S. retailer in 2014, and the iPhone 6 helped pad its lead.

Every time someone makes a purchase from your store, they get an email receipt.
It’s an amazing opportunity to connect with your customers—but it’s often overlooked as a marketing channel.  And chances are, you’re missing out on sales because of that.
In this post, we’ll take a look at how you can use email receipt templates as a part of your marketing strategy.

Apple is preparing to make significant changes to its stores to simplify the experience by relocating iPod stock to accessory shelves and removing iPad-based Smart Signs, according to several Apple...

Here are five important trends that will affect the American online grocery market in the next five years. From in-store mobile to personalized real-time offers and contactless payment, the future of grocery is all about convenience and options.

Customers expect a personalized, seamless brand experience across digital and physical commerce touch points and unified commerce is key to delivering this experience. This is the new mantra in retail, according to the 2015 E-Commerce Survey, 43% of the respondents indicated that a consistent brand experience across channels is one of their top commerce priorities.

“Retailers realize that that they can no longer operate from within silos, and the convergence of digital and physical commerce is now a retail imperative,” said Brian Brunk, principal, Boston Retail Partners.

Boston Retail Partners’ 2015 E-Commerce Survey of top North American retailers offers insights into retailers’ current e-commerce initiatives, priorities, and future trends as the retail industry continues its transformation into the digital world.

Key findings in the 2015 E-Commerce Benchmark Survey include:

> Improving the customer experience is the top priority – 43% of retailers indicating that a consistent brand experience across channels is essential

> A unified commerce platform is critical – 78% of retailers will have a unified commerce platform implemented within 5 years

> Mobilizing commerce remains a high priority – 45% of retailers indicated that mobile websites are their most important e-commerce capability

> Payment options and security are essential – 63% of retailers plan to accept Apple Pay within 2 years

> E-commerce continues to expand – 85% of retailers expect an increase in 2016 e-commerce website revenue

The post office’s new parcel centres put it on the front lines of the battle to compete in a digital age

With the recent announcement of Amazon Flex and rumblings about Uber expanding into delivery, all eyes are looking at the category, wondering who will win?

Afraid of Analytics? Been burned by trying to understand them in the past? Don't worry, I'll do my best to make it easy to comprehend, and show you what kind of insights you can get once you know what you're looking at.