WHY IT MATTERS: Digital Transformation

Data cleaning is a massive part of data pre-processing and model building for machine learning algorithms so it's something you can never miss.

Sometimes the centre of gravity in tech is very clear, but as we enter 2022 there are lots of areas where trillion dollar questions are wide open. These are the questions I wonder about today, from crypto to cars to fast fashion - there are others.

Klipfolio connects with virtually any data source behind your business, giving you real-time visibility into your core performance, growth, and efficiency metrics that signal your health and success. Get started now.

IN THIS GUIDE YOU’LL LEARN
- How moving beyond dashboards can uncover new growth opportunities
- Tactics for deeper analysis based on churn, product, and pipeline data
- What type of solutions inspire faster, more collaborative analytics workflows
- How top companies use Mode to accomplish these goals

Josh Evans talks about the chaotic and vibrant world of microservices at Netflix. He starts with the basics- the anatomy of a microservice, the challenges around distributed systems, and the benefits. Then he builds on that foundation exploring the cultural, architectural, and operational methods that lead to microservice mastery.

Learn all the most important ecommerce metrics you should start tracking in your reporting dashboard!

Discover 6 ways tech will change the grocery store experience, from text-based customer service to micro-fulfillment to virtual kitchens.

2021 was the year of broken supply chains, Amazon aggregators, more advertising, Shopify's almost-marketplace, and one unanswered question - did the pandemic boost e-commerce after all? For now, the world of marketplaces revolves around Amazon - it has doubled in size in two years. No one will challenge it directly, but a different paradigm might.

This year's State of the API report covers the largest and most comprehensive survey on APIs, ever. More than 28,000 developers and API professionals shared their thoughts on a range of topics, including their organizations' development priorities, how they get their work done, and where they see the industry going. We combined this data with data we've observed on the Postman API Platform to build a robust picture of the current state—and the future—of APIs.

This year, customers will do a lot more than window shop, so we’re gathering the data and statistics and putting the insights on display. Download the Holiday Forecast 2021 report to understand when, how, and what consumers plan to spend money on this season, and use our findings to create shopping experiences your customers want. We know you’re excited. So come, take a close-up look, but hands off the glass, please.

E-commerce conversion rate and lead generation stats compilation desktop and mobile devices benchmarking averages across different industries

Choose more than one vendor solution, if necessary. Vendors in the enterprise search functionality segment have cognitive search solutions that apply to the widest number of use cases and include website search and digital commerce. However, the actual features offered by these vendors vary greatly and may not be the best choice for digital commerce. For example, some vendors in the digital commerce functionality segment have sophisticated tools for merchandising that many more general-purpose solutions lack. It is reasonable and not uncommon for enterprises to have more than one cognitive search solution depending on use cases, data sources, content types, and other factors.

The majority of US online adults want retailers to provide advanced site search features — and will reward merchants that do so with greater loyalty and lower operational costs (e.g., lower returns and fewer contact center calls). To provide the best in product findability and consumer convenience, merchants must explore how new relevance tools powered by AI and machine learning (ML) can boost KPIs for engagement, conversion, and loyalty.

As B2B buyers become more digitally savvy, they prefer less human interaction and expect more from their digital interaction. COVID-19 has accelerated this expectation. B2B buyers expect a similar shopping experience to B2C buyers. This means B2B buyers expect the digital commerce platform to understand them and anticipate their needs as a sales representative might do. They expect better tools for researching and comparing products. They want to engage with organizations digitally without having to resort to a call or email to get a quick response and a good deal.

In this article we introduce earned growth as the accounting-based counterpart for the Net Promoter Score, one that will reinforce the effectiveness of NPS, providing firms with a clear, data-driven connection between customer success, repeat and expanded purchases, word-of-mouth recommendations, a positive company culture, and business results.

Less than 20% of retail sales occur online today, and the proportion of retail sales happening online is expected to be 21% in 2023*. Shoppers indicate that they want engaged in-store experiences with deep personalization and smooth transitions between online and physical stores – an omnichannel experience. The retail store is highly relevant for many shoppers as it affords a visceral experience and provides instant gratification on a purchase impulse. The ability to touch and feel a product before buying and taking it home are key factors for many shoppers – as indicated by the fact that just 5% of grocery sales occur online. While the retail store is here to stay, the nature of shopper-seller interactions is undergoing profound change.

In his new book ‘Make to Know,’ ArtCenter College of Design President Lorne Buchman reveals how Apple’s iconic retail store design owes less to the visionary genius of Steve Jobs than to a collaborative process of iteration, experimentation, and improvisation.

Succeeding in the fast-growing food-delivery ecosystem will require understanding how overlapping economic forces affect a complex web of stakeholders.

Technology has emerged as the primary disruptor and value creator across all sectors.

With new tech-enabled features, the store of the future will be able to provide a more frictionless and personalized experience that meaningfully engages shoppers. The following infographic visualizes the expected 2030 in-store journey for a customer named Rachel. Here are some of the technologies and innovations that will impact each step of her shopping experience.

From shopper emotion detection to in-store robotic warehouses, we highlight the technologies and trends bringing retail stores into the future.

Investments in digital commerce continue to grow as companies adapt to new business models and sales processes prompted by the COVID-19 pandemic. This research evaluates the viability of 17 digital commerce platform vendors to help application leaders make informed decisions.

The shift to digital channels is happening at the speed of “a decade in days.” Our research suggests that the change will be sticky: a majority of consumer categories will continue to project more growth in e-commerce than in other channels over the next several years.

Where Primark has strayed furthest from the fashion pack is in its refusal to sell anything online, which it sees as unfeasible at its price points. That has kept margins plump as the company avoided a wodge of spending on developing apps and fulfilment capabilities. The lack of an online presence meant that Primark lost up to 100% of sales as the pandemic shut shops around the world. Extended closures, especially in Britain, home to about half of its 380 outlets, cost it £3bn in sales and perhaps £1bn in profit.