21st Century Learning and Teaching
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Digital Transformation, Government, and Chatbots

Digital Transformation, Government, and Chatbots | 21st Century Learning and Teaching | Scoop.it

Contrary to what its name might suggest, digital transformation is primarily a problem of culture and leadership, a “human” phenomenon. It implies working in a transdisciplinary way, collaborating beyond the usual borders and above all – like in any organizational transformation process – creating trust: trust between engineers and humanists, between government departments, between citizens and government, etc. And since there are no miracles, trust is built over time and experience and it can only come from listening, honesty, competence, and transparency.

 

Technically, the data produced and collected must be designed from the outset to lend themselves optimally to automatic analysis and the systems must be built so that they can evolve easily. As for the famous ethical dimension of algorithms, we will not forget that the data feeding automatic learning must be examined from a critical point of view by competent humans and not blindly believed. In my understanding, a good part of the “ethical” problems related to AI comes from two essential points being forgotten:


– The tools must be designed from the user’s point of view (design thinking).
– The quality of training data determines the quality of program performance (garbage in garbage out).

 

Many topics were treated in this event, with numerous concrete examples of the use of new technologies: security, the blockchain, cloud, micro-services, Internet of things, etc. The theme that caught my attention the most was chatbots animated by natural language processing and deep learning. In the coming years, more and more services (governmental or commercial) will use chatbots.

 

The public already knows Siri by Apple or Alexa by Amazon. Rather than thinking of these programs as autonomous “artificial intelligence”, it would be more useful to conceive them as media for distributing expertise, user-friendly interfaces for exploring huge databases, knowledge management toolsand cognitive augmentation. Chatbots are able to understand questions in natural languages (not just recognize keywords), they can learn from their interactions, they are able to suggest relevant ideas according to context and provide a “pleasant” experience to their users.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Digital+transformation

 

Gust MEES's insight:

Contrary to what its name might suggest, digital transformation is primarily a problem of culture and leadership, a “human” phenomenon. It implies working in a transdisciplinary way, collaborating beyond the usual borders and above all – like in any organizational transformation process – creating trust: trust between engineers and humanists, between government departments, between citizens and government, etc. And since there are no miracles, trust is built over time and experience and it can only come from listening, honesty, competence, and transparency.

 

Technically, the data produced and collected must be designed from the outset to lend themselves optimally to automatic analysis and the systems must be built so that they can evolve easily. As for the famous ethical dimension of algorithms, we will not forget that the data feeding automatic learning must be examined from a critical point of view by competent humans and not blindly believed. In my understanding, a good part of the “ethical” problems related to AI comes from two essential points being forgotten:


– The tools must be designed from the user’s point of view (design thinking).
– The quality of training data determines the quality of program performance (garbage in garbage out).

 

Many topics were treated in this event, with numerous concrete examples of the use of new technologies: security, the blockchain, cloud, micro-services, Internet of things, etc. The theme that caught my attention the most was chatbots animated by natural language processing and deep learning. In the coming years, more and more services (governmental or commercial) will use chatbots.

 

The public already knows Siri by Apple or Alexa by Amazon. Rather than thinking of these programs as autonomous “artificial intelligence”, it would be more useful to conceive them as media for distributing expertise, user-friendly interfaces for exploring huge databases, knowledge management toolsand cognitive augmentation. Chatbots are able to understand questions in natural languages (not just recognize keywords), they can learn from their interactions, they are able to suggest relevant ideas according to context and provide a “pleasant” experience to their users.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Digital+transformation

 

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Commission Européenne | New measures to boost key competences and digital skills, as well as the European dimension of education | #ModernEDU #Digital4EDUcation #ICT #EU #Digitaltransformation #STE...

Commission Européenne | New measures to boost key competences and digital skills, as well as the European dimension of education | #ModernEDU #Digital4EDUcation #ICT #EU #Digitaltransformation #STE... | 21st Century Learning and Teaching | Scoop.it
New measures to boost key competences and digital skills, as well as the European dimension of education
Brussels, 17 January 2018

To follow up on the Gothenburg Summit, the European Commission has today adopted new initiatives to improve key competences and digital skills of European citizens, to promote common values and pupils' awareness of the functioning of the European Union.

The new proposals come only two months after European Heads of State and Government discussed education, training and culture at the Gothenburg Summit in November 2017. They are intended to reduce socio-economic inequalities, whilst sustaining competitiveness in order to build a more united, stronger and more democratic Europe.

 

1. A Council Recommendation on Key Competences for Lifelong Learning: Building on the Recommendation on Key Competences adopted in 2006, this proposal brings forward important updates reflecting the rapid evolution of teaching and learning since then. It aims to improve the development of key competences of people of all ages throughout their lives and to provide guidance to Member States on how to achieve this objective. A particular focus is placed on promoting entrepreneurial drive and innovation-oriented mindsets in order to unlock personal potential, creativity and self-initiative. Moreover, the Commission is recommending steps to foster competences in science, technology, engineering and mathematics (STEM) and motivate more young people to embark on a career in these fields. The proposals made today should also be seen as part of the answer to urgently improve European education systems to face the many challenges highlighted in the latest PISA survey. More generally, the measures will support Member States in better preparing learners for changing labour markets and for active citizenship in more diverse, mobile, digital and global societies.

 

2. A Digital Education Action Plan that outlines how the EU can help people, educational institutions and education systems better adapt to life and work in an age of rapid digital change by:

  • making better use of digital technology for teaching and learning;

  • developing the digital competences and skills needed for living and working in an age of digital transformation; and

  • improving education through better data analysis and foresight.

 

Initiatives include supporting schools with high-speed broadband connections, scaling up a new self-assessment tool for schools on the use of technology for teaching and learning (SELFIE) and a public awareness campaign on online safety, media literacy and cyber hygiene.

 

3. A Council Recommendation on common values, inclusive education and the European dimension of teaching: This initiative proposes ways in which education can help young people understand the importance of and adhere to common values set out in Article 2 of the Treaty of the European Union. It aims at strengthening social cohesion and contributing to fight the rise of populism, xenophobia, divisive nationalism and the spreading of fake news. The proposal also strengthens inclusive education to promote quality education for all pupils as well as the European dimension of teaching, so children also learn about Europe's common heritage and diversity and get a good understanding of the functioning of the EU. To support these aims, the Commission will take steps to increase virtual exchanges among schools, notably through the successful e-Twinning network, and boost school mobility through the Erasmus+ programme.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=EU

 

Gust MEES's insight:
New measures to boost key competences and digital skills, as well as the European dimension of education
Brussels, 17 January 2018

To follow up on the Gothenburg Summit, the European Commission has today adopted new initiatives to improve key competences and digital skills of European citizens, to promote common values and pupils' awareness of the functioning of the European Union.

The new proposals come only two months after European Heads of State and Government discussed education, training and culture at the Gothenburg Summit in November 2017. They are intended to reduce socio-economic inequalities, whilst sustaining competitiveness in order to build a more united, stronger and more democratic Europe.

 

1. A Council Recommendation on Key Competences for Lifelong Learning: Building on the Recommendation on Key Competences adopted in 2006, this proposal brings forward important updates reflecting the rapid evolution of teaching and learning since then. It aims to improve the development of key competences of people of all ages throughout their lives and to provide guidance to Member States on how to achieve this objective. A particular focus is placed on promoting entrepreneurial drive and innovation-oriented mindsets in order to unlock personal potential, creativity and self-initiative. Moreover, the Commission is recommending steps to foster competences in science, technology, engineering and mathematics (STEM) and motivate more young people to embark on a career in these fields. The proposals made today should also be seen as part of the answer to urgently improve European education systems to face the many challenges highlighted in the latest PISA survey. More generally, the measures will support Member States in better preparing learners for changing labour markets and for active citizenship in more diverse, mobile, digital and global societies.

 

2. A Digital Education Action Plan that outlines how the EU can help people, educational institutions and education systems better adapt to life and work in an age of rapid digital change by:

  • making better use of digital technology for teaching and learning;

  • developing the digital competences and skills needed for living and working in an age of digital transformation; and

  • improving education through better data analysis and foresight.

 

Initiatives include supporting schools with high-speed broadband connections, scaling up a new self-assessment tool for schools on the use of technology for teaching and learning (SELFIE) and a public awareness campaign on online safety, media literacy and cyber hygiene.

 

3. A Council Recommendation on common values, inclusive education and the European dimension of teaching: This initiative proposes ways in which education can help young people understand the importance of and adhere to common values set out in Article 2 of the Treaty of the European Union. It aims at strengthening social cohesion and contributing to fight the rise of populism, xenophobia, divisive nationalism and the spreading of fake news. The proposal also strengthens inclusive education to promote quality education for all pupils as well as the European dimension of teaching, so children also learn about Europe's common heritage and diversity and get a good understanding of the functioning of the EU. To support these aims, the Commission will take steps to increase virtual exchanges among schools, notably through the successful e-Twinning network, and boost school mobility through the Erasmus+ programme.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=EU

 

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