21st Century Learning and Teaching

Contrary to what its name might suggest, digital transformation is primarily a problem of culture and leadership, a “human” phenomenon. It implies working in a transdisciplinary way, collaborating beyond the usual borders and above all – like in any organizational transformation process – creating trust: trust between engineers and humanists, between government departments, between citizens and government, etc. And since there are no miracles, trust is built over time and experience and it can only come from listening, honesty, competence, and transparency.

Technically, the data produced and collected must be designed from the outset to lend themselves optimally to automatic analysis and the systems must be built so that they can evolve easily. As for the famous ethical dimension of algorithms, we will not forget that the data feeding automatic learning must be examined from a critical point of view by competent humans and not blindly believed. In my understanding, a good part of the “ethical” problems related to AI comes from two essential points being forgotten:

– The tools must be designed from the user’s point of view (design thinking).
– The quality of training data determines the quality of program performance (garbage in garbage out).

Many topics were treated in this event, with numerous concrete examples of the use of new technologies: security, the blockchain, cloud, micro-services, Internet of things, etc. The theme that caught my attention the most was chatbots animated by natural language processing and deep learning. In the coming years, more and more services (governmental or commercial) will use chatbots.

The public already knows Siri by Apple or Alexa by Amazon. Rather than thinking of these programs as autonomous “artificial intelligence”, it would be more useful to conceive them as media for distributing expertise, user-friendly interfaces for exploring huge databases, knowledge management toolsand cognitive augmentation. Chatbots are able to understand questions in natural languages (not just recognize keywords), they can learn from their interactions, they are able to suggest relevant ideas according to context and provide a “pleasant” experience to their users.

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For a couple of years now, enterprises have undertaken the digital transformation efforts by way of using cloud services, data analytics, mobile, IoT and other technologies. While many have successfully embraced digital transformation, others have lagged at using data and right set of technologies to transform their organization. A Forbes research reveals that while 44 percent of organizations foresee themselves to be advanced in data and analytics, more than 90 percent of them have already seen increased revenue due to its implementation.

In 2017, enterprise digital transformation will continue to gain traction helping businesses to improve and accelerate processes and build upon what has already been achieved. However, they must understand that DX is not only about technology. It is more about reshaping of how the individuals operate, breaking down the silos and broadening the scopes of various roles and processes within the organization. It requires careful planning, seamless collaboration and inclusion of all the departments. If you’re planning to enable successful digital transformation, check out the infographic below highlighting top seven digital transformation trends.

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Learn more at Connected Futures Mag: http://www.connectedfuturesmag.com/go/?J1L1

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The digital transformation is challenging almost every aspect of economy and society. Making the digital transformation work for growth and well-being requires governments to reach across traditional policy silos and across different levels of government to develop a whole-of-government approach to policymaking by considering several key building blocks:

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Guy Kawasaki, Silicon Valley guru and chief evangelist at Canva, shares ten key lessons telcos can draw upon to transform their businesses and mindsets.

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New measures to boost key competences and digital skills, as well as the European dimension of education
Brussels, 17 January 2018

To follow up on the Gothenburg Summit, the European Commission has today adopted new initiatives to improve key competences and digital skills of European citizens, to promote common values and pupils' awareness of the functioning of the European Union.

The new proposals come only two months after European Heads of State and Government discussed education, training and culture at the Gothenburg Summit in November 2017. They are intended to reduce socio-economic inequalities, whilst sustaining competitiveness in order to build a more united, stronger and more democratic Europe.

1. A Council Recommendation on Key Competences for Lifelong Learning: Building on the Recommendation on Key Competences adopted in 2006, this proposal brings forward important updates reflecting the rapid evolution of teaching and learning since then. It aims to improve the development of key competences of people of all ages throughout their lives and to provide guidance to Member States on how to achieve this objective. A particular focus is placed on promoting entrepreneurial drive and innovation-oriented mindsets in order to unlock personal potential, creativity and self-initiative. Moreover, the Commission is recommending steps to foster competences in science, technology, engineering and mathematics (STEM) and motivate more young people to embark on a career in these fields. The proposals made today should also be seen as part of the answer to urgently improve European education systems to face the many challenges highlighted in the latest PISA survey. More generally, the measures will support Member States in better preparing learners for changing labour markets and for active citizenship in more diverse, mobile, digital and global societies.

2. A Digital Education Action Plan that outlines how the EU can help people, educational institutions and education systems better adapt to life and work in an age of rapid digital change by:

• making better use of digital technology for teaching and learning;

• developing the digital competences and skills needed for living and working in an age of digital transformation; and

• improving education through better data analysis and foresight.

Initiatives include supporting schools with high-speed broadband connections, scaling up a new self-assessment tool for schools on the use of technology for teaching and learning (SELFIE) and a public awareness campaign on online safety, media literacy and cyber hygiene.

3. A Council Recommendation on common values, inclusive education and the European dimension of teaching: This initiative proposes ways in which education can help young people understand the importance of and adhere to common values set out in Article 2 of the Treaty of the European Union. It aims at strengthening social cohesion and contributing to fight the rise of populism, xenophobia, divisive nationalism and the spreading of fake news. The proposal also strengthens inclusive education to promote quality education for all pupils as well as the European dimension of teaching, so children also learn about Europe's common heritage and diversity and get a good understanding of the functioning of the EU. To support these aims, the Commission will take steps to increase virtual exchanges among schools, notably through the successful e-Twinning network, and boost school mobility through the Erasmus+ programme.

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A lot of businesses frequently use the term Digital Transformation, but what does it actually mean?

We have become so accustomed to digital technology, we are no longer able to imagine life without it. And yet, when it comes to the digital transformation of the work environment, we still have a long way to go. The greatest obstacle for digital transformation is simply, people.

Make digital transformation a capability, not a project; transform operations not just customer experience #hbrwebinar @gwesterman

— Parag Gogate (@paraggogate) 18 août 2017

There are a number of things that don’t have to do with technical innovations that are going to make the process more complicated. That’s not to say that creating the proper infrastructure to accommodate the rapid pace of development is not going to be a major issue in and of itself. But a number of key factors in implementing digital solutions are related to people. And while is relatively easy to change and adapt to new technology, people are not.

Many global companies start to realize their business will be mostly digital within the coming years, but not many are really interested in dealing with the digital transformation.

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Your digital transformation is doomed to fail unless you empower employees with a digital workplace. Here’s how to craft a workplace that boosts engagement and agility.

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VMware's Kevin Lees lead a breakout session at the 2017 VMworld conference where he explained how a change in mindset and culture within IT can drive digital transformation.

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