WEBINAR: How to Handle Challenging Patrons - Library 2.0 - June 11 - 4pm EST via @stevehargadon | iGeneration - 21st Century Education (Pedagogy & Digital Innovation) | Scoop.it
From www.library20.com - June 6, 2019 6:00 PM
HOW TO HANDLE CHALLENGING PATRONS: PRACTICAL TOOLS FOR TOUGH SITUATIONS IN THE LIBRARY
A 60-minute webinar, recorded in a special Library 2.0 series…