The Freshsales CRM solution includes features such as:
- Auto enrichment, designed to save time and trouble by enhancing leads with social and publicly listed information;
- Lead scoring capabilities to identify high-potential leads via by lead property, website, in-app and email behavior;
- Real-time alerts on email opens, link clicks, and more;
- Built-in phone, which enables users to buy numbers, assign them to sales reps and start making calls within the platform; and
- Behavior analytics, which can help get the context sales teams need with intelligent tracking of the buyer’s journey.
The pricing is excellent, but AI may be pushing it a little.
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