Advanced/ Digest...
The Evolved CMO in 2014 report by Forrester and Heidrick and Struggles found:
-- > 62% of CMOs surveyed globally believe the CIO is a strategic partner in meeting corporate goals, yet only 29% partner with their IT counterpart when procuring marketing technology.
-- > 41% said they shared a common vision of how marketing and IT should partner.
-- > 51% saw the CIO as a valued and important partnership, up from 30% of respondents to a similar survey in 2011.
-- > Across the board, 62% of CMOs view relationships with peers on the senior executive team as vital to their success, while 96% view vision and strategic thinking as a critical success factor.
-- > Almost three-quarters of CMOs surveyed realise competitive advantage comes from an integrated perspective on the customer, yet only 18% claimed to have the entire organisation looking at a single view of the customer.
-- > Half of all respondents have access to some systems, but not all of them are synchronised.
-- > 40% of CMOs claim they are hindered by the quality of customer data in their organisation, and only 39% optimise customer insights, digital media execution and measurement with cross-channel digital technologies.
-- > 31% use technologies and processes to gather, analyse and respondent to customer feedback.
-- > 45% of respondents viewed marketing technology as essential
-- > One-quarter are leading a cross-functional team from IT and marketing to identify key technology needs and develop a process for selecting vendors
-- > More than half of CMOs also see technology awareness as a top competency to improve, the report authors stated.
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If you're a CMO, this should scare the crap out of you. Don't you think marketing technologists should be with you? A Shakespearean plot may be emerging.