IBM Launches Business Email That Integrates Social Media - Re/code | The MarTech Digest | Scoop.it

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IBM on Tuesday launched a new email application for businesses that integrates social media, file sharing and analytics to learn a user’s behavior and predict interactions with co-workers. The application is part of IBM’s attempt to shift its focus to cloud computing and data analytics from the hardware services that have long been the company’s bread and butter.

 

The new email service, known as IBM Verse, includes a built-in personal assistant that can learn from a user’s behavior and draft responses to emails based on similar previous interactions. The service is delivered through cloud computing and will be available in IBM’s Cloud Marketplace.

 

IBM’s enterprise mail service, known as Notes, is used by 25,000 companies worldwide, and more than 50,000 use IBM’s social platform for businesses, IBM Connections. The company hopes IBM Verse will eventually replace Window’s popular Outlook.

 

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