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Customer Experience Matrix: Oracle Buys BlueKai and Puts Marketing Databases In the Spotlight | #TheMarketingTechAlert

Customer Experience Matrix: Oracle Buys BlueKai and Puts Marketing Databases In the Spotlight | #TheMarketingTechAlert | The MarTech Digest | Scoop.it

If you look at Oracle’s diagram of their newly expanded Marketing Cloud, you’ll see BlueKai sitting beneath Responsys and Eloqua, providing a “universal customer profile” that allows them to act as “marketing orchestration” systems which, in turn, support programs across all channels – social, search, email, display, mobile, web, commerce, direct sales, and channel sales.

The fact that BlueKai can combine anonymous and identified profiles is extremely important if marketers are to build a single unified customer data repository and use it to support all contact channels, including Web advertising. The fact that it’s a distinct, named product gives that central customer database the prominence that it deserves.


The BlueKai acquisition could truly be a “game changer” that forces other enterprise software vendors to also give marketers the CDP-style database building tools they’ve needed so desperately.


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Marteq's insight:

It's delivering as complete a data profile as you possibly can. But I think it may be more than that: with a complete data profile, you may now have enough information for high probability predictive analytics.

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Oracle to Acquire BlueKai Data Management So Marketers Can Personalize Customer Experiences - Eloqua | #TheMarketingTechAlert

Oracle to Acquire BlueKai Data Management So Marketers Can Personalize Customer Experiences - Eloqua | #TheMarketingTechAlert | The MarTech Digest | Scoop.it

Basic/ Digest...


Today Oracle announced plans to acquire BlueKai, to extend the Oracle Marketing Cloud with Data Management.

BlueKai will be integrated with both Responsys for B2C marketing automation and Eloqua for B2B marketing automation to deliver orchestrated and personalized customer interactions across all marketing activities and channels.

The focus is to help our customers build the richest user profiles combining information from first party and third party sources including media, advertising, social, and mobile sources. Both B2B and B2C organizations can build personalized cross-channel campaigns and customer interactions across e-mail, web, social, mobile, advertising and syndicated content channels

_______________________________________________________
► FREE: AgileContent™ delivers more quality content to your market! Get your FREE 14 Day Trial NOW!: http://goo.gl/rzeg79. No credit card required!

► Receive a FREE daily summary of The Marketing Technology Alert directly to your inbox. To subscribe, please go to http://ineomarketing.com/About_The_MAR_Sub.html  (your privacy is protected).


Marteq's insight:

This is the company review of the announcement. See the adjacent scoop for David Raab's take (and mine).

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