Internet of Things & Wearable Technology Insights
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Internet of Things & Wearable Technology Insights
Internet of things and wearable technology insights, research, innovations & product news
Curated by Jeff Domansky
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Wearables: What are the customer engagement challenges and opportunities? | MyCustomer

Wearables: What are the customer engagement challenges and opportunities? | MyCustomer | Internet of Things & Wearable Technology Insights | Scoop.it

YouGov estimates that there will be 6.1 million wearable device owners in the UK by the end of 2015 and Juniper research predicts that wearable devices will generate $53.2 billion in global retail revenue by 2019. So what does this growing area of technology mean for marketers and their relationships with customers?


What’s interesting is that out of all of the wearable devices, smartwatches are expected to generate the highest adoption and spur the trend. Smartwatches are expected to replace fitness devices as the most purchased wearables category by 2017. Apple is the latest tech giant to make a play in this market and recently unveiled an update to its Apple Watch where third party apps can now be downloaded in isolation from the iPhone. Recently voted top of the ‘CoolBrands’ list, it’s likely that Apple’s foray into the smartwatch market will drive consumers to lust after the wearable tech trend....

Jeff Domansky's insight:

How can brands engage customers on wearable devices? Challenges ahead!

Jeff Domansky's curator insight, October 19, 2015 2:11 AM

How can brands engage customers on wearable devices? Challenges ahead!

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Infographic: Fitbit Fends Off Apple to Retain Wearables Market Lead

Despite the arrival of strong competitors such as Apple and Xiaomi, Fitbit has retained the lead in the global wearables market in the second quarter of 2015. The maker of fitness tracking devices shipped 4.4 million units between April and June, an increase of more than 150 percent over last year's June quarter. Fitbit's focus on fitness tracking functionality appears to resonate well with customers who value simplicity over the added functionality of competing devices....

Jeff Domansky's insight:

Surprising strength of Fitbit vs Apple.

Richard Platt's curator insight, August 31, 2015 2:54 PM

Overall, the wearables market more than tripled in size compared to last year's second quarter. Between April and June, 18.1 million wearable devices were shipped around the world according to IDC's estimates.  Despite the arrival of strong competitors such as Apple and Xiaomi, Fitbit has retained the lead in the global wearables market in Q2 of 2015. The maker of fitness tracking devices shipped 4.4 million units between April and June, an increase of more than 150% over last year's June quarter. Fitbit's focus on fitness tracking functionality appears to resonate well with customers who value simplicity over the added functionality of competing devices.