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The post-pandemic workplace continues to shift and requires collaboration between remote workers and office workers. Digital transformation has accelerated across every organization and CIOs must maneuver to keep pace. Customer expectations have shifted, and spending habits are moving away from in-person activities to online. IT must improve its maturity in key capabilities to maintain relevance in the organization. 
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At the top of most organizations' priority lists right now is how to keep their workers productive and engaged. Except for in-person businesses and essential workers, the workforce has largely been physically disbanded until the pandemic comes to an end, one way or another. In unprecedented fashion, technology has suddenly become one of the single…
Farid Mheir's insight:
WHY IT MATTERS: this article shows collaboration best practice and offers useful visuals to understand the perfect use of the collaboration tools out there.
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Most companies and universities aren't built for the virtual world.
Farid Mheir's insight:
WHY IT MATTERS: Sooooo true! we have many technologies to enable remote work, from videoconferencing to shared documents with collaborative editing. The problem is that humans want - need? - to meet face to face, to interact in meaningless fashion, to foster creativity, innovation, and develop a sense of community with fellow employees.
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CSPs are integrated platforms that provide content-focused services, repositories, APIs, solutions and business processing tools to support digital business and transformation. Typical CSP use cases include document management, back-office processes, business process applications, records management and team productivity. A CSP has its own repository. CSP services and data may also integrate with external, non-native repositories and applications through prebuilt connectors, API development or prepackaged integrations. CSPs have web, desktop and mobile app interfaces that let users navigate through and work with the different content services. The platforms may also offer prebuilt solutions for vertical and horizontal content processes such as case management, legal matter management, contract management and many more. CSPs are available on-premises, as hosted services, in the cloud (SaaS and/or PaaS) or in hybrid architectures that combine cloud and on-premises storage and/or services.
Farid Mheir's insight:
WHY IT MATTERS: I was surprised to see Alfresco still alive. Looks like they are now niched in this category of products focussed on content management. Looking into it further you will find that there are use cases that mandate such tools and technologies, such as data governance and in that context these tools are very useful.
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Corporate use of social technologies is mainstream, though the pace of adoption has slowed. But companies can still take advantage of the untapped potential these tools have to transform their organizations and create significant value. A vast majority of respondents continue to cite business benefits,2 and the mix of enterprises where executives report higher-than-average benefits is consistent with last year. One-fifth of companies qualify as fully networked organizations (Exhibit 2), those reaping the highest improvements in benefits from their technology use with internal and external stakeholders,3 while the share seeing outsize benefits from internal company use (12 percent) remains small.4 Again, given the large amount of value that social technologies could create through internal use, there is significant room here for companies to grow.
Farid Mheir's insight:
I've followed this survey since its inception in 2008 and I'VE always found it a great tool to convince executives of the business benefits - measurable - that social and collaboration bring to enterprises (termed enterprise 2.0). But now this one shows a slow down in the rate of adoption, which does not bode well for those yet in the undecided camp. Unfortunately, not networking your employees means you do not benefits from reduction in travel cost, reductions in communication costs, faster product development time-to-market and increased access to knowledge (to name only the most important benefits). More dangerous, the other half - your competitors - will benefit from them and thus you'll face increased competition for which you'll be ill equipped to handle. See also:
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Most of the leading enterprise collaboration platforms have mobile clients as well as social networking features. Here's a list of the leaders as well as a look at their mobile clients.
Farid Mheir's insight:
Difficult to think of digital transformation without implementing an enterprise collaboration platform. This is a list of the major players in the market.
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Farid Mheir's insight:
This is one post of a series on "going paperless". Provides useful tips and techniques to get rid of all papers in your life. Targetted at the freelance/consultant/small business, I believe it should also make corporations (or certain departments) think about using simple cloud tools to capture knowledge in a simple way. Of course, this uses evernote but other tools can be used as well. Personnally I do similar things using google drive.
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Microsoft bought Yammer last summer and already has deployed the technology widely in-house as part of the company's Intranet makeover.
Farid Mheir's insight:
Nice to see companies eating their own dog food. Interesting stats and some guidance, although limited.
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“Instagram for us is huge — the engagement on Instagram is through the roof,” said Steve Hartman, managing director of direct and marketing at Urban Outfitters, Philadelphia. “Just looking earlier today, we posted a picture of shoes in the office, and it got 40,000 likes on Instagram immediately,” he said. “So that one is really about us inspiring the customer and also showing that it goes back to the personality of the brand.”
Farid Mheir's insight:
Great example of usage of social media beyond a boring facebook page and followers. People that post photos of themselves are more attached to the brand and the other clients. And this can pply to way more than apparel. Think food - pics of your meals or what you've prepared with groceries you bought - or in a B2B environment pics of usage of front loaders or other mechanical equipments. Lots of opportunities to transform the customer interaction, feedback, commitment, and ultimately sales?
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“Sitting has become the smoking of our generation.” I argued this in my recent talk at TED2013 and elsewhere while advocating for the concept of “walking meetings” because we spend more time sitting than sleeping.
Farid Mheir's insight:
Interesting point of view. I've started to work standing up 18 months ago and find benefits and some concerns with the concept. I find walking meetings may transform interactions but would face serious head winds in certain conditions: large meetings (more than 3-4) would make conversations difficult, weather (rain, snow) would be a deterrent, etc. But for 2-3 person meetings with few notes and pleasant weather, I think it is a great idea. And with support of technology (mobile phone, google glasses) this can actually be a good thing.
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One thing pharmaceutical companies don't lack is information,” said Sterling Stites, CEO of InfoDesk. "What most of them do lack,” he added, “is a single platform capable of integrating all types of content, both internal and external, that allows them to organize, search and share company specific intelligence in meaningful ways.
Farid Mheir's insight:
Pharma is not a field I know much about. Yet I find it interesting how digital may help transforms the drug development process. This new Pharma tool - InfoDesk - appears to be merely the digitization of pen-n-paper collaboration processes. An improvement but not a revolution. It brings back memories of Wired magazine Sergey brin's search for Parkinson's cure where a true digital transformation is proposed. Instead of formulating a theory, then painstakingly verifying its results in year long tests, Brin proposes the analysis of very large patient datasets to "look for patterns" which may suggest good investigation paths. And possibly transform the way drug research is done... as well as providing results much faster. That's what I call digital transformation of the medical/pharma world! From Wired: "Brin is after a different kind of science altogether. Most Parkinson’s research, like much of medical research, relies on the classic scientific method: hypothesis, analysis, peer review, publication. Brin proposes a different approach, one driven by computational muscle and staggeringly large data sets. It’s a method that draws on his algorithmic sensibility—and Google’s storied faith in computing power—with the aim of accelerating the pace and increasing the potential of scientific research. “Generally the pace of medical research is glacial compared to what I’m used to in the Internet,” Brin says. “We could be looking lots of places and collecting lots of information. And if we see a pattern, that could lead somewhere.” In other words, Brin is proposing to bypass centuries of scientific epistemology in favor of a more Googley kind of science. He wants to collect data first, then hypothesize, and then find the patterns that lead to answers. And he has the money and the algorithms to do it."
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So could this approach be applied to writing and publishing a book? Can you build a community around an author creating a book? Would it make a better book, a faster process? How would it work?
Farid Mheir's insight:
Here again we find that digital not only changed the way books are created by replacing manual tasks with digital ones (think using word instead of pen & paper), but it actually changed the way books are written. Digital allows a collaboration between authors and readers that the publisher must accept, support and foster. That is where the transformation may be the most difficult.
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1. People and behavioral changes People are at the core of any successful organizational and structural company change. A technological fix vs. a behavioral change remains once and for all, an ina...
Farid Mheir's insight:
Always people-process-technology!
Silvia Ayunda Murad's curator insight,
March 18, 2022 11:29 AM
Orang dan perubahan perilaku Orang-orang adalah inti dari setiap perubahan organisasi dan struktural perusahaan yang sukses. Perbaikan teknologi vs. perubahan perilaku tetap menjadi diskusi yang gila. Setelah perusahaan menetapkan "budaya" mereka sendiri, Enterprise 2.0 akan mendikte perubahan perilaku yang diperlukan. Motivasi dan keterlibatan karyawan pertama-tama harus digerakkan oleh SDM dan manajemen tingkat atas, dan kemudian didukung agar implementasi atau perubahan teknologi baru yang berkolaborasi dapat berkembang. Proses dan Manajemen Proses Bisnis (BPM) Seperti yang pernah dikatakan Clay Shirky : "Proses adalah reaksi yang melekat pada kebodohan sebelumnya."! Proses kemudian harus proaktif dan tidak menghambat kreativitas karyawan dengan serangkaian peraturan dan regulasi perusahaan. Proses dan kebijakan harus didefinisikan dan disahkan untuk mendorong komunikasi dan kreativitas berkembang. Mereka harus melindungi pekerja, mempromosikan produk dan layanan, dan turun dari silo perusahaan. Agar proses bisnis kolaboratif baru dapat diterapkan, SDM dan manajemen harus mendorong dan memotivasi personel dengan penggunaan gamification; seni menerapkan teori dan prosedur permainan ke lingkungan non-game. Mereka harus memotivasi, mengenali, dan memberi penghargaan kepada karyawan mereka karena memikirkan kembali dan mengerahkan lebih banyak upaya untuk membentuk kembali perilaku kerja mereka sendiri dan memodifikasi rutinitas harian mereka. Platform yaitu teknologi Dalam artikel terbarunya “ Kolaborasi Sosial: Orangnya Bukan Teknologinya!” , Steve Dale menulis bahwa "sebagian besar strategi kolaborasi diperlakukan sebagai proyek teknologi dan bukan proyek pengembangan organisasi (OD)", sekali lagi menunjukkan bahwa TI dapat menjadi penjaga pintu yang merepotkan. Itulah sebabnya banyak dari proyek tersebut kemungkinan besar akan gagal menghasilkan laba atas investasi (ROI) perusahaan sosial. Tingkat adopsi buruk karena lagi dan lagi teknologi dan proses sering gagal untuk memperhitungkan perubahan perilaku tenaga kerja wajib dan perlu yang perlu dilampirkan pada implementasi tersebut. Terlalu banyak strategi dan proyek kewirausahaan 2.0 yang dianggap oleh karyawan sebagai pengekang perilaku yang terpaksa mereka pakai. Tingkat adopsi yang buruk tidak dapat disangkal membuktikan fakta bahwa implementasi tidak sesukses yang diharapkan oleh Manajer Proyek TI. Artikel ini menjelaskan tentang proses mempengaruhi budaya karyawan, motivasi dan keterlibatan karyawan dalam perusahaan
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Organize anything, together. Trello is a collaboration tool that organizes your projects into boards. In one glance, know what's being worked on, who's working on what, and where something is in a process.
Farid Mheir's insight:
Trello changes the project management by bringing a simple solution based on cards and the Kanban approach. they have 1M after 16 months and they provide a free solution. Trick with Trello is simplicity. It replaces a whiteboard with post-it notes. It is visible on multiple monitors, iPad, iPhone, Android. It just works.
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Farid Mheir's insight:
Sales are being transformed, not eliminated, with digital collaboration technologies. It can help cut costs and improve productivity not only with high tech companies like Verizon or Rosetta Stone but also with Ulrich Barn builders which sells barns and sheds, made out of wood and other real world materials.
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Get Your Business Ready For 2013
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Google is encroaching on Microsoft's traditional enterprise customers. Should the software giant be worried?
Farid Mheir's insight:
Simple: knowledge workers that are not computer friendly or live inside of outlook for most of their days will be better off with office365. Others, especially those infrequent email users with minimal office needs - word, excel, powerpoint - will find google apps sufficient for their daily tasks.
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Quora, the social Q&A platform, is beginning to get its sea legs. There are so many ways to use Quora, well beyond just asking and answering questions. Some people like to answer and ask questions. Via Ivo Nový, Zbynek Kysela ✔, Dona Chakraborty, Mark Strozier
Farid Mheir's insight:
social Q&A is all about increasing collaboration and flattening the enterprise. Quora is a great resource in the public space, and other solutions also exist as private spaces.
The Affiliate Clinic's curator insight,
January 24, 2023 2:27 PM
Quora is an awesome site : https://www.quora.com/profile/OpinLynP
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Online competitive research can reveal a wealth of valuable intelligence about your competition and also about your industry as a whole. Via Estelle Metayer
Farid Mheir's insight:
Lots of tools out there to perform ethical competitive intelligence for the digital worker to gather facts freely available on the web. Also makes you think about how much surface of attack your company is making available out there on the web for others to see...
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Curated by Farid Mheir
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WHY IT MATTERS: I agree that hybrid collaboration, ransomware & automation are 2022 priorities for CIOs but feel that energy & blockchain may not be very high the priority list of most CIOs outside of government.