It’s where forward-thinking managers should be focusing.
- First, catalogue your business processes.
- Second, focus on simple problems.
- Third, don’t use machine learning where standard business logic will suffice.
- Fourth, if a process is complicated, use machine learning to create decision support systems.
WNHY IT MATTERS: everyone's wondering how to use AI within their organization. This paper suggests a 4-step approach to make this a reality, focussing on processes rather than technology.