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When Commander detects that something in the road ahead cannot be handled by itself, it gracefully transitions control to Telessist, our novel remote assistance technology. Telessist enables our robotaxi service to scale quicker, safely driving riders through any scenario that the world can throw at us. 
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We want to make it easier and more cost-effective for you to add maps, location awareness, and other location-based features to your web and mobile applications. Until now, doing this has been somewhat complex and expensive, and also tied you to the business and programming models of a single provider. Introducing Amazon Location Service Today […]
Farid Mheir's insight:
WHY IT MATTERS: this is big news as Amazon now prepares to offer an alternative to Google maps. Based on its delivery fleet and trucks information, this solution now offers a useful solution for AWS users.
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Our ranking shows that it is not all about having absurdly fast
Farid Mheir's insight:
WHY IT MATTERS: this report is Europe centric and provides some useful nuggets of information about what makes the best eCommerce retailers successful. Automation, customer service, data and analytics and many others. Nice reference to keep handy when you want to audit or plan your delivery improvements.
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Micro-fulfillment technology could deliver a faster service for customers while boosting profits for retailers. Read more in this report.
Farid Mheir's insight:
WHY IT MATTERS: last mile delivery is the Achille's heal of eCommerce. This report provides a great overview of the micro-fulfillment solutions out there.
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GCL vous propose un petit webinaire d'une heure sur les meilleures pratiques a adopter sur l'organisation de vos opérations logistique ecom.
Farid Mheir's insight:
WHY IT MATTERS: one of the best webinar on eCommerce fulfillment out there - in french!
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A leading Canadian grocer will pilot automated fulfillment of its buy-online-pickup-in-store (BOPIS) offering. Loblaw Inc. is building an automated picking facility to support its PC Express BOPIS service. Leveraging a hyperlocal fulfillment solution from Takeoff Technologies that functions in compact vertical spaces, Loblaw will launch the 12,000-sq.-ft. facility inside one of its GTA Real Canadian superstores in 2020.
Farid Mheir's insight:
WHY IT MATTERS: order fulfillment and delivery is the last remaining hurdle to eCommerce. Loblaws in Canada will pilot a micro-fulfillment solution from TakeOff that impressed me last year at Shoptalk. In short, they create an automated back-store where eCommerce orders are prepared with a huge amount of automation. The question remains whether the economics is better for micro-fulfillment or if centralized warehouse fulfillment with hub-and-spoke delivery is better suited for high volume / low margin eCommerce that grocery is about. Thus this "test" by Loblaws. Note that Sobeys has decided in favor of more centralized ocado-driven automated warehouse and Metro remains with the more traditional decentralized (and manual) store-based pick-pack-deliver process. Given the low volume of orders for online grocery in Canada I remain partisan of a store-based manual approach but the economics I got from TakeOff was promising. Below additional links if you want to read more about takeoff and ocado.
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Amazon’s business model for the device is to make deliveries within 7.5 miles (12 kilometers) from a company warehouse and to reach customers within 30 minutes. It can carry packages weighing as much as five pounds. More than 80% of packages sold by the retail behemoth are within that weight limit, Kimchi said.
Farid Mheir's insight:
WHY IT MATTERS: the final frontier in eCommerce is delivery to the home - the "last mile". Retailers have been great at solving technical issues around selling online and fulfilling orders cost effectively in large warehouses. Delivery remains plagued with slow and costly solutions that have not much changed since the FarWest postal delivery by horse-drawn carriage (think about it). This must change and we must apply automation, robotics and other tech to improve that and make it so that any retailer can send a parcel in few hours for as little as the cost of gas/electricity to get the parcel to the customer...
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Unleash the bots! Automation has emerged as a critical issue in the US following a 2016 election that focused largely on jobs and plans to save them. Though a significant amount of attention has been directed towards autonomous driving as a potential job killer, specifically for long-haul trucking, delivery robots appear poised to go mainstream much sooner.
Farid Mheir's insight:
WHY THIS IS IMPORTANT We think of robots as fixed machines that assemble cars. However, with the advances in autonomous driving we may see an explosion of delivery robots. We have seen experiments with the use of drones to deliver products (Amazon and others) and now we are seeing self driving robots appear on the streets as it is much easier to get permits for those than it is for flying objects that can crash and hurt people. This is important because delivery remains the Achille's heel of eCommerce (slow, expensive): whoever cracks this problem and comes up with a low cost and economical solution will make a killing.
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Curated by Farid Mheir
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WHY IT MATTERS: a very interesting article about a robot taxi system, how it works and its limitations. Fun read to understand what is possible and what is not in self driving tech today. This is important because many of digital transformation use case depend on this for profitability (for example eCommerce delivery cost should reduce drastically when this available).