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WHY IT MATTERS: Digital Transformation
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Curated by
Farid Mheir
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Google Docs is gaining all-new features, using the @ mention to create smart chips that connect Meet, Tasks, and more. It’s part of a reinvention of Workspace with something Google calls the "smart canvas."
Farid Mheir's insight:
WHY IT MATTERS: innovation in the team collaboration front has been slow at times. Covid has made it a critical tool for many, thus pushing innovation to the top of the priority list. And it is a good thing. 
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New forms of automation (e.g., robotic process automation) and knowledge of the underlying processes/interactions are key to digital transformation. Process mining helps enterprise architecture and technology innovation leaders assess operations and performance, increasing these initiatives’ value.
Farid Mheir's insight:
WHY IT MATTERS: mapping processes is useful to craft a digital transformation that provides a seamless customer experience. Process mining tools help uncover issues by drawing insights from actual data extracted from call center logs, ERP transactions, etc.
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Curated by Farid Mheir
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WHY IT MATTERS: using the objective key results method (OKR) is a great way to align everyone in a company. Or so they say - I've never been part of an org that leverages them to its full extent. So this is a great reference to learn by example - like a view source on an HTML web page ;-)