Estonia has digitized 99 percent of its public services and persistently achieves one of the highest ratings of trust in government in the EU.
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October 19, 2020 1:35 AM
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WHY IT MATTERS:Â the article summarizes quite well what is possible when a whole country commits to a digital transformation. Note they've been at it since 1997, almost 30 years and they've had to make hard choices (not use a free analog phone system). Can covid crisis provide us with an incentive to do the same on healthcare, retail and government?