This year, customers will do a lot more than window shop, so we’re gathering the data and statistics and putting the insights on display. Download the Holiday Forecast 2021 report to understand when, how, and what consumers plan to spend money on this season, and use our findings to create shopping experiences your customers want. We know you’re excited. So come, take a close-up look, but hands off the glass, please.
WHY IT MATTERS: 2021 eCommerce shopping holiday continues to move from in-store to on-line shopping with covid-related impacts still apparent: high demand, high prices, inventory shortage and BOPIS curb-side pickups are to be expected.