WHY IT MATTERS: Digital Transformation
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WHY IT MATTERS: Digital Transformation
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Curated by Farid Mheir
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The Definitive List Of (Current) #Blockchain Possibilities In #Retail shows that there are many possible ways to innovate that go beyond payment via @forbes @NikkiBaird #innovation

The Definitive List Of (Current) #Blockchain Possibilities In #Retail shows that there are many possible ways to innovate that go beyond payment via @forbes @NikkiBaird #innovation | WHY IT MATTERS: Digital Transformation | Scoop.it

Between Initial Coin Offerings, new patents being announced, and new pilots being initiated, seemingly every day, blockchain-related activity is exploding. Here is the latest round up of developments that apply to retail.

Farid Mheir's insight:

WHY IT MATTERS: blockchain has a negative aura since the bitcoin debacle but it doesn't change the fact that it represents a a major technology breakthough that should be considered by retailers that face issues in a number of use cases - way beyond payment. For example, product traceability in the food business or personalized coupons represent low hanging fruits that companies are starting to address by providing new solutions that leverage the blockchain.

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Starbucks Execs Respond To Square Criticism: Innovation Is Messy

Starbucks Execs Respond To Square Criticism: Innovation Is Messy | WHY IT MATTERS: Digital Transformation | Scoop.it

As I walked up to the register at a Starbucks in lower Manhattan, I took out my smartphone, told the barista I'd like to pay with Square, and then scanned my iPhone and walked out. It was seamless. Easy. And took less time than for the customer in front of me, who fumbled with quarters and had to wait for change when paying for her coffee.

Farid Mheir's insight:

Going digital is difficult and this piece highlights an important fact: being first often means investing more heavily in change management. 

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