Here are my top six trends:
1-Niche Rich: Continued Customer Segmentation Refinement
2-Digital Meets Physical: Balancing Convenience and Connection
3-Sustainability: Casting a Very Long Shadow
4-New Formats: The Next Marketplaces, More DTC Brands
5-The Linchpin: Data and Technology
6-Mall Fall: Department Store Degradation and Mall Seizure
WHY IT MATTERS: an article that summarizes many of the important trends of the retail transformation. Important note: this is pre-covid....