RETAILING 2020–2030 reaffirms that #retailRevolution is based on new business models and technologies #AI #Personalization #DTC #popupStores - note: this is #pre-covid - via @Forbes @IBM @Schmetail | WHY IT MATTERS: Digital Transformation | Scoop.it

Here are my top six trends:

1-Niche Rich: Continued Customer Segmentation Refinement

2-Digital Meets Physical: Balancing Convenience and Connection

3-Sustainability: Casting a Very Long Shadow

4-New Formats: The Next Marketplaces, More DTC Brands

5-The Linchpin: Data and Technology

6-Mall Fall: Department Store Degradation and Mall Seizure