Speed is critical, which means grocers must jettison their traditional—and slow—approach to implementing new initiatives. They should instead take an agile approach using “concept sprints.” Characterized by quick decision making, a focus on tangible outcomes, constant customer validation, colocated and multidisciplinary teams, rapid iteration, and careful attention to internal capability building, concept sprints can reduce time-to-market from four to six months to just four weeks.
Exhibit 5 shows how concept sprints can be used across the organization to accelerate the launch of high-priority initiatives. Leading retailers have used such an approach to introduce new in-store digital solutions, refine picking algorithms in warehouses, or develop new products.
WHY IT MATTERS: application performance management solutions like newRelic can go beyond monitoring server performance and deliver insights into business related metrics, which is essential in eCommerce operations.