WHY IT MATTERS: Digital Transformation

WHY IT MATTERS: remote work means changing the way we work and the tools we use. This book extract provides an interesting diagram to help make sense of it all. Useful.

WHY IT MATTERS: NPS is widely known and used in eCommerce and retail in general. The new version based on earned growth is described here as NPS 3.0. It is interesting to see how it is calculated and should make a lot of readers wary that their internal legacy systems (from POS and ERPs to their newer eCommerce websites and mobile apps) lack the information to compute the new NPS metric... 

WHY THIS IS IMPORTANT

Updated number from McKinsey show agin that digital transformation has room to grow but that companies that embrace it see positive impact on both EBIT and revenue. So why are not more doing it? The answers: humans.

Digital transformation is difficult to do because there is no fail-proof recipe to follow. It requires trial-and-error and investments that may, at times, have to shift from traditional to digital (for example moving $ from TV ads to Facebook ads), requiring some executives to feel they are loosing power in favour of others. Because in the end there are humans behind those decisions and one has to make sure they all see benefits for them of the digital transformation.

Amazing description of blitzscaling, an approach that is used by digital transformation startups to grow extremely quickly. This is must-read for any entrepreneur. It is even more so for executives in traditional organizations because this is the recipe book their disruptors will be reading - from uber to airbnb. Amazing read.

I've been using the business model canvas and the value proposition design for a while now and wrote about them previously: http://sco.lt/5S3DRh

Looks like Strategyzer have come up with another great little tool to put in your business modeling toolbox. USe it, it seems simple enough!