WHY IT MATTERS: Digital Transformation
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WHY IT MATTERS: Digital Transformation
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Curated by Farid Mheir
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NOT going back to normal: what #technology changes should be top of mind of retailers when the crisis is over? Opportunities to re-think stores, supply chain, merchandising, eCommerce, & head offic...

NOT going back to normal: what #technology changes should be top of mind of retailers when the crisis is over? Opportunities to re-think stores, supply chain, merchandising, eCommerce, & head offic... | WHY IT MATTERS: Digital Transformation | Scoop.it

The grocery retail industry plays a critical role in these uncertain times. Here are six actions food retailers should take to help their communities, their employees, and their business.

Farid Mheir's insight:

WHY IT MATTERS:  post crisis actions should include actions to embrace digital solutions that may have been skipped in the past: go cashless in stores? embrace eCommerce for all products & services? This article provides many paths to investigate (see #5 in particular)

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How Amazon Plans To Use Whole Foods to Dominate the Retail Industry #amazon #grocery

How Amazon Plans To Use Whole Foods to Dominate the Retail Industry #amazon #grocery | WHY IT MATTERS: Digital Transformation | Scoop.it

But with the $13.7 billion acquisition, Amazon had bought itself a real shot at remaking the $800 billion U.S. grocery sector—the last frontier of e-commerce and a massive one at that. Some 20% of retail spending goes toward food, but only 2% of those sales take place on the Internet. “Grocery is the Wild West for online,” says Carrie Bienkowski, the chief marketing officer of online grocer Peapod. “The size of the prize is huge, and it’s growing.”

Farid Mheir's insight:

WHY IT MATTERS: the article is a great review of the reasons why Amazon acquisition of Whole Foods is essential and why grocery eCommerce is the final frontier for the online retailer. Very good recap fo the state of eCommerce today, and its remaining challenges and opportunities.

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Grocery Store Of The Future: 65 Startups Reimagining Shelf Stocking, Product Promotion, Shopper Tracking, And More

Grocery Store Of The Future: 65 Startups Reimagining Shelf Stocking, Product Promotion, Shopper Tracking, And More | WHY IT MATTERS: Digital Transformation | Scoop.it
The startups in this infographic have raised nearly $1.5B to optimize grocery store operations with AI, virtual reality and more.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

Grocery is the last frontier for digital disruption, everyone knows (huge market but late adopter of digital, especially eCommerce see http://sco.lt/8ai7W5 http://sco.lt/6q1Ijx http://sco.lt/8Y94vh ).

But no one knows when exactly they'll get disrupted. Many are betting on eCommerce but from the looks of this report, we may see a lot of changes in our weekly trip to the supermarket, from shelf monitoring to augmented reality.

Then again, grocers are pre-historic in their use of technology because of low margins and a very repetitive shopping experience. We mostly always buy the same products and are looking at our store "experience" to be fast with low prices, not so much fun and experiential (see Amazon GO http://sco.lt/8MTY8X where there is no cash register to slow you down still needs to be cheap http://sco.lt/80HuqX).

So my bets are on the startups that enable faster grocery shopping at a low cost- all others I expect will have a hard time (sorry AR and VR startups...)!

StartupVideoStash's curator insight, May 3, 2017 6:50 AM
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Retail 4.0: The future of retail grocery in a digital world

Retail 4.0: The future of retail grocery in a digital world | WHY IT MATTERS: Digital Transformation | Scoop.it

If there’s one thing that always stays the same in retail, it’s change. Since the birth of the first modern supermarket in Memphis, Tennessee in 1916, grocery retail has gone through three transformational eras. The fourth, and arguably most challenging era—the dawn of digital and omni-channel retailing—is just beginning.

Farid Mheir's insight:

A look at the evolution of retail in the grocery industry, this paper provides insights on 7 key trends that impact retailers today.

 

WHY THIS IS IMPORTANT

The paper was written 4 years ago and is as relevant today as it was then. Are grocery retail CEOs listening? I fear not.

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Do You Have a Digital Merchandising Strategy? @Gartner gives 3 essential recommendations

Do You Have a Digital Merchandising Strategy? @Gartner gives 3 essential recommendations | WHY IT MATTERS: Digital Transformation | Scoop.it
How Kimberly-Clark and Rubbermaid improve their digital merchandising with detailed product information across many digital touchpoints.
Farid Mheir's insight:

Gartner research provides 3 recommendations of digital merchandising.

 

WHY THIS IS IMPORTANT

Merchandising is the least considered element of the digital eCommerce pillars (others are strategy, marketing, selling, fulfillment and support). This paper reminds us that eCommerce relies on detailed, accurate, and timely information about products because it is what consumers rely on mostly when making buying decisions. It is thus important to include merchandising activities as part of a balanced digital transformation roadmap.

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Curated by Farid Mheir
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