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The trends in this report — while buttressed by data and evidence — are meant to shake our faith in steady trend lines. They point to areas where conditions are ripe for discontinuity and disruption. This report asks us, in effect, to “watch these spaces,” and expect to see surprises and opportunities. In that spirit, here are 14 tech trends that deserve close attention in the first year of the 2020s 
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The coronavirus outbreak will continue to propel funding, acquisitions, partnerships, and experimentation by brands and retailers as they are forced to grapple with global supply challenges posed by our increasingly interdependent world. Regardless of the coronavirus’s impact on the global economy, we will surely face a similar situation in the future; brands, retailers, and their supply chains will need to be prepared.
Farid Mheir's insight:
WHY IT MATTERS: once we get over the health crisis, we will need to address the economic crisis. Key supply chain technologies will offer retailers and manufacturers solutions to reduce cost and their dependency on global trade fluctuations.
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The grocery retail industry plays a critical role in these uncertain times. Here are six actions food retailers should take to help their communities, their employees, and their business.
Farid Mheir's insight:
WHY IT MATTERS: post crisis actions should include actions to embrace digital solutions that may have been skipped in the past: go cashless in stores? embrace eCommerce for all products & services? This article provides many paths to investigate (see #5 in particular)
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Rethinking the Value Chain: New Realities in Collaborative Business – the premise of this report suggests that the industry’s traditional approach to the value chain, whereby product and information flow linearly and sequentially from supplier to manufacturer to retailer to consumer – is no longer sufficient. The findings further point out that value chains cannot keep pace with the new reality of global changes in consumer behaviour, business innovation, demographics and economics. As a result there is a need to lead a shift away from value chains towards more collaborative value networks. The report takes a closer look at the trends impacting the industry while presenting the strategic areas of focus for concrete actions.
Farid Mheir's insight:
Digital impacts back-office as much as front office - so why has BO changed so slowly and what should be done. Some recommendations here
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A conference and expo for retailers looking to optimize their business through supply chain, logistics, fulfillment, warehousing and transportation.
Farid Mheir's insight:
To succeed in eCommerce you need to master one thing: delivering products to your customers rapidly at the lowest cost possible.
This is why events such as this one have become essential. I would even say that delivery is the single most important aspect of an eCommerce solution, as it is where your margins are made or lost. Ensure you have a comprehensive last mile model and you will be guaranteed not to loose money.
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In the age of the customer, merchandise availability and lead time are critical di erentiating elements
Farid Mheir's insight:
Amazing review of OMS, PIM, inventory management and 20 other applications that are key to transform the digital logistics in any organization.
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Curated by Farid Mheir
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WHY IT MATTERS: an amazing overview of technologies that are on the horizon. They range from bizarre - empathy design? - to the probable and useful - supply chain tech improvements. Read it.