We developed the Random Employee Chats application internally, with the goal of recreating the pre-pandemic informal interactions. Here's how we moved from a shared spreadsheet to Cloudflare Workers to automate the entire process.
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WHY IT MATTERS: Digital Transformation
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Farid Mheir
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After seven months of responding to the pandemic, we have learned some things. Here are some of the key lessons and how to apply them.
Farid Mheir's insight:
WHY IT MATTERS: never waste a good crisis. Well if this is true, then companies that will find solutions to tackle the health interventions highlighted by McKinsey should have a bright future. In many cases, digital technologies will be at the center of those solutions... 
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This transformation echoes the impact of Facebook on the media: there is a dramatic leveling of the playing field. The advantages of scale that guaranteed success in the post-war era just don’t matter very much when advertising is cheap, shelf space is infinite, and shipping is free. And, just as Facebook’s breakdown of the media broke down the political parties, Amazon’s break-down of physical retail will have its own knock-on effects: carrying household supplies is a major reason to own a car, for example, which means Amazon is a laying the foundation for a service like Uber to shift from being a car supplement to a full-on substitution.
Farid Mheir's insight:
A discussion on the impact that technology innovation has had on the election of Trump and more disruption to come from Amazon.
WHY THIS IS IMPORTANT The author presents compelling arguments about reasons why technology innovation has had such an impact and forces us to rethink most business models. Moreover the analysis of Trump's election as evidence that the power has shifted from editors and political parties to voters and end users is just brilliant and I will certainly use it in the future!
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How I Burned 10 Million Dollars So You Don’t Have To. In February, my startup (Twenty20) employed 35 people. We had a board-approved plan to scale to 85 by the end of the year. As of July, we were at 55, and well on our way. Now, four months later, our team size is 12.
Farid Mheir's insight:
WHY THIS IS IMPORTANT I love those stories because they are real-life, pragmatic, and reflect the reality of startups. Should be true not only for startups but intrapreneurs and small groups that burst into life in larger organizations. Lesson to learn: don't grow until you know your business model. Also: self-service is good. Must read to give you confidence, hope and also scare you a little.
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The Western caricature of Chinese internet firms needs a reboot. GOOGLE left. Facebook is blocked. Amazon is struggling to make headway. And if further proof were needed that China’s tech market is a world apart, this week seemed to provide conclusive evidence. Uber, a ride-hailing service that is the world’s most valuable startup, decided to sell its local unit to Didi Chuxing, a Chinese rival (see article). Its China dream, like those of so many before, is dead. For many, the lessons of this latest capitulation are clear. China is a sort of technological Galapagos island, a distinct and isolated environment in which local firms flourish. Chinese firms are protected from external competition by government regulation and the Great Firewall. And that protection means that they need not innovate but can thrive by copying business models developed in the West. In short, China is closed, its firms are cosseted and their talent is for mimicry.
Farid Mheir's insight:
Provides context on the recent merger between UBER and DIDI for ride sharing in China.
WHY THIS IS IMPORTANT China has graduated to a real technology startup hotspot that competes quite well with Silicon Valley/Alley and others in the USA. When creating digital strategies for global companies and markets, you may be wise to prioritize China over the US as the new economic world order takes shape.
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Curated by Farid Mheir
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WHY IT MATTERS: interesting solution developed at Cloudflare, a technology company, to facilitate conversations across the organization. The paper highlights the challenges of making random chats truly random (and useful). As work from home and remote work become the norm post-covid, this will become required in all organizations. Not only large distributed companies but also startups that decide to go full work from home.