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WHY IT MATTERS: Digital Transformation
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Farid Mheir
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APM continues to be critical for modern, multicloud observability. Read the report where Gartner defines the market as "software that enables the observation of application behaviour and its infrastructure dependencies, users, and business key performance indicators (KPIs) throughout the application’s life cycle," and see why we’re positioned highest and furthest in both Completeness of Vision & Ability to Execute.
Farid Mheir's insight:
WHY IT MATTERS: as with all gartner quadrants, skip to the end for the content and market analysis sections for the useful insights in the field of APM. As we move to digital, monitoring and debugging when issues arise becomes more important than ever. 
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Josh Evans talks about the chaotic and vibrant world of microservices at Netflix. He starts with the basics- the anatomy of a microservice, the challenges around distributed systems, and the benefits. Then he builds on that foundation exploring the cultural, architectural, and operational methods that lead to microservice mastery.
Farid Mheir's insight:
WHY IT MATTERS: an outstanding presentation on what it takes to create a microservice architecture at scale - here for Netflix. More interesting than the technical details - which are plentiful - are the explanations of the work required to change an architecture "in flight", while the solution is running and expanding globally. Plus with a n outstanding speaker. Must listen. Slides are here: https://www.slideshare.net/InfoQ/mastering-chaos-a-netflix-guide-to-microservices-70048469
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Choose more than one vendor solution, if necessary. Vendors in the enterprise search functionality segment have cognitive search solutions that apply to the widest number of use cases and include website search and digital commerce. However, the actual features offered by these vendors vary greatly and may not be the best choice for digital commerce. For example, some vendors in the digital commerce functionality segment have sophisticated tools for merchandising that many more general-purpose solutions lack. It is reasonable and not uncommon for enterprises to have more than one cognitive search solution depending on use cases, data sources, content types, and other factors.
Farid Mheir's insight:
WHY IT MATTERS: interesting review of cognitive search solution - read AI-driven. What sparked my interest most is the note from Forrester that companies should "choose more than one vendor solution" as it probably means that the field remains immature. I'll know soon as I need to pick a solution from the list - or maybe multiple? ;-)
harris woody's curator insight,
December 4, 2021 8:05 PM
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Digital commerce continues to grow as a crucial element of modern business. This survey looks at the changing trends in commerce over 2019, right up to the start of the COVID-19 global pandemic. Application leaders responsible for digital commerce technology can use this research to understand trends and changes in their use. Key Findings
Farid Mheir's insight:
WHY IT MATTERS: interesting to see the challenges that people find with their eCommerce solutions. As with all surveys, take with grain of salt.
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Our toolkit will introduce you to the market’s landscape of new eCommerce tools and highlight the opportunities for your store.
Farid Mheir's insight:
WHY IT MATTERS: headless solutions are all the rage in web development, including eCommerce. This ebook pulls it all together with good insights and analysis followed by overview of 14 tools. Useful.
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To evaluate which edition is best for your business, we highlighted the key differences between Magento Open Source and Adobe Commerce on various parameters such as business size, cost, features and support.
Farid Mheir's insight:
WHY IT MATTERS: acquisition of magento by Adobe has taken a few years to integrate but it seems that the process is over. This comparison is quite high level but provides good insights to get started. The net-net: magento ain't your open source project anymore and has moved into the corporate grade solution, with the good (support, features, integration to Adobe portfolio, ...) and the bad (pricing, inflexibility, ...) that comes with it.
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In this e-book, we'll answer all of the questions you have about customer data platforms and help you to understand the value that a CDP can bring to your business. You will also learn specifically how a CDP can increase customer lifetime value and other key metrics.
Farid Mheir's insight:
WHY IT MATTERS: customer data platforms are starting to become more integrated into the web platforms. This book is a good summary of what's possible with a CDP. Just beware that there is an obvious bias towards the bloomreach solution - so do not discard the standalone version as they suggest!
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Key Takeaways: Forrester's research uncovered a market in which Adobe and Salesforce are Leaders; commercetools, Oracle, Intershop Communications, Insite, BigCommerce, SAP, and Sana Commerce are Strong Performers; and Apttus, Elastic Path Software, Unilog Content Solutions, and Episerver are Contenders. Integration Capability And Business User Experience Are Key Differentiators: As monolithic technology becomes outdated and less effective, the providers that lead the pack demonstrate deep, prebuilt integrations and strong business user tooling. Vendors that deliver this value position themselves to successfully help their clients grow revenue, deepen customer loyalty, and expand into new markets.
Farid Mheir's insight:
WHY IT MATTERS: bear in mind that this list is pre-covid. But with so many retailers looking for solutions I felt this list to be useful. As with all WAVEs, have a big grain of salt and use the reviews , market positioning, etc. to prepare your own evaluations. And don'T discard solutions because they are not on the list. This is for B2B.
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Key Takeaways: Forrester's research uncovered a market in which Adobe, Salesforce, and commercetools are Leaders; SAP, BigCommerce, Kibo Commerce, and Oracle are Strong Performers; Episerver and Elastic Path Software are Contenders; and Sitecore is a Challenger. Business User Experience Drives Key Differentiators
As monolithic technology becomes outdated and less appealing to merchants, the providers that lead the pack will demonstrate deep integrations with both owned and competitive solutions, as well as business user tooling that unifies controls across those solutions and streamlines workflows. Vendors that deliver this value position themselves to successfully help their clients grow revenue, deepen customer loyalty, and expand into new markets.
Farid Mheir's insight:
WHY IT MATTERS: bear in mind that this list is pre-covid. But with so many retailers looking for solutions I felt this list to be useful. As with all WAVEs, have a big grain of salt and use the reviews , market positioning, etc. to prepare your own evaluations. And don'T discard solutions because they are not on the list. This is for B2C.
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One of the questions I see and hear quite often, is, "can Shopify be a marketplace? Like Etsy or Amazon? I want my sellers to have their own controls". So what exactly is the problem here? Shopify is great for eCommerce. Why can't we just hit an Easy button and make it be a marketplace, too, voila??
Farid Mheir's insight:
WHY IT MATTERS: shopify as a marketplace is question I've been asking for months (or any other eCom solution). After all, once you build your own eCommerce website on Shopify, all the components are in place to create a marketplace: products, categories, inventory, etc. After all, a marketplace is nothing more than a superset, a combination of all those individual shops? Well, not really. A marketplace is more than a collection of products. It is a destination that provides a single user account, consolidated shipping and delivery, a single destination to resolve customer issues. It is a service, not a technology. Thus, even though Shopify has the *technology* to build a marketplace, it does not (yet?) have the infrastructure to provide the *service* that a marketplace requires.
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The industry’s largest-ever survey of CMS users reveals which technology drives greater business results.
Farid Mheir's insight:
WHY IT MATTERS: sharing content across different websites, eCommerce, in-store displays and new devices (ie. Alexa, siri) is difficult. This survey provides insights into the reasons why sharing is difficult. Be aware this is biased towards headless CMS, but the conclusions appear valid IMHO.
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In this guide we take you through 10 different types of website personalisation guaranteed to improve conversion rates and increase revenues.
Farid Mheir's insight:
WHY IT MATTERS: a short description of 10 personalization techniques.
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The main problem with platforms is that many customers simply don't have the human, organizational, and financial resources to exploit them properly
Farid Mheir's insight:
WHY IT MATTERS: so true, simple is better!
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There are many business growth strategies out there, but there’s one area where nearly every business has room to improve: the mobile site speed.
Farid Mheir's insight:
WHY IT MATTERS: website page load speed - it's performance - has direct impact on the conversion rate. The faster a site loads, especially on mobile devices, the better are its chances that users will continue exploring, enjoy their experience and possible convert (ie. buy your product/service). To achieve this there are a myriad of things that must be done, starting from design decisions all the way to technology you deploy. This is BIG and has been known for years, with Google being the first in late 1990s to present a very simple home page for its search engine. Yet it seems that we do not learn...
Hamza Yousaf's comment,
April 14, 2019 10:47 AM
Gmail, as one of the largest Email client service, includes a rather strong security protection system. However, for your security and privacy considerations, it’s counseled to typically change the password of your Gmail account.
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Curated by Farid Mheir
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WHY IT MATTERS: amazing reference to understand the most common hacks in digital: SQL injection, cross-site scripting and many more. A reference to bookmark.