Mozilla’s new open source initiative to document and explain what’s happening to the health of the Internet. Combining research from multiple sources, we collect data on five key topics and offer a brief overview of each.
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WHY IT MATTERS: Digital Transformation
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Curated by
Farid Mheir
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Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
Farid Mheir's insight:
A study of 250K people over 2011-2015 timeframe across 33 countries in OECD shows that most users can barely operate their computer of mobile phone.
WHY THIS IS IMPORTANT Digital transformation strategies and roadmap often fail to allocate sufficient effort/budget/time/resources to accompany employees and users with the proper change management. This study shows why: most people don't know how to perform simple computer tasks. Put them in front of a new software or technology and they will fail, or even worse, they will discredit the solution so as not to show their inability. Accompany them and recognize that they need help and they will succeed in their transition. And you will succeed in your digital transformation. 
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Curated by Farid Mheir
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Mozilla has always been promoting Internet security and privacy and this new report paves the way for a very interesting ongoing look at key elements of the public Internet.