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The post-pandemic workplace continues to shift and requires collaboration between remote workers and office workers. Digital transformation has accelerated across every organization and CIOs must maneuver to keep pace. Customer expectations have shifted, and spending habits are moving away from in-person activities to online. IT must improve its maturity in key capabilities to maintain relevance in the organization. 
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Scoop.it!
At the top of most organizations' priority lists right now is how to keep their workers productive and engaged. Except for in-person businesses and essential workers, the workforce has largely been physically disbanded until the pandemic comes to an end, one way or another. In unprecedented fashion, technology has suddenly become one of the single…
Farid Mheir's insight:
WHY IT MATTERS: this article shows collaboration best practice and offers useful visuals to understand the perfect use of the collaboration tools out there.
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Most companies and universities aren't built for the virtual world.
Farid Mheir's insight:
WHY IT MATTERS: Sooooo true! we have many technologies to enable remote work, from videoconferencing to shared documents with collaborative editing. The problem is that humans want - need? - to meet face to face, to interact in meaningless fashion, to foster creativity, innovation, and develop a sense of community with fellow employees.
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CSPs are integrated platforms that provide content-focused services, repositories, APIs, solutions and business processing tools to support digital business and transformation. Typical CSP use cases include document management, back-office processes, business process applications, records management and team productivity. A CSP has its own repository. CSP services and data may also integrate with external, non-native repositories and applications through prebuilt connectors, API development or prepackaged integrations. CSPs have web, desktop and mobile app interfaces that let users navigate through and work with the different content services. The platforms may also offer prebuilt solutions for vertical and horizontal content processes such as case management, legal matter management, contract management and many more. CSPs are available on-premises, as hosted services, in the cloud (SaaS and/or PaaS) or in hybrid architectures that combine cloud and on-premises storage and/or services.
Farid Mheir's insight:
WHY IT MATTERS: I was surprised to see Alfresco still alive. Looks like they are now niched in this category of products focussed on content management. Looking into it further you will find that there are use cases that mandate such tools and technologies, such as data governance and in that context these tools are very useful.
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Curated by Farid Mheir
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WHY IT MATTERS: I agree that hybrid collaboration, ransomware & automation are 2022 priorities for CIOs but feel that energy & blockchain may not be very high the priority list of most CIOs outside of government.