WHY IT MATTERS: Digital Transformation

An agile approach to overhauling data architecture improves speed, flexibility, and innovation.

Less than 20% of retail sales occur online today, and the proportion of retail sales happening online is expected to be 21% in 2023*. Shoppers indicate that they want engaged in-store experiences with deep personalization and smooth transitions between online and physical stores – an omnichannel experience. The retail store is highly relevant for many shoppers as it affords a visceral experience and provides instant gratification on a purchase impulse. The ability to touch and feel a product before buying and taking it home are key factors for many shoppers – as indicated by the fact that just 5% of grocery sales occur online. While the retail store is here to stay, the nature of shopper-seller interactions is undergoing profound change.

The ERP for product-centric enterprises market is accelerating its transition to cloud deployment models. ERP application leaders should use this Magic Quadrant to evaluate cloud ERP application suites as part of a composable ERP strategy.

There’s an old saying that the first fifty years of the car industry were about creating car companies and working out what cars should look like, and the second fifty years were about what happened once everyone had a car - they were about McDonalds and Walmart, suburbs and the remaking of the world around the car, for good and of course bad. The innovation in cars became everything around the car. One could suggest the same today about smartphones - now the innovation comes from everything else that happens around them.