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Farid Mheir
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The 2022 edition of the Marketplace 100 ranks the largest consumer-facing marketplace startups and analyzes the trends behind the next generation of marketplace giants.
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Farid Mheir
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The socio-economic impacts on cities during the COVID-19 pandemic have been brutal, leading to increasing inequalities and record numbers of unemployment around the world. While cities endure lockdowns in order to ensure decent levels of health, the challenges linked to the unfolding of the pandemic have led to the need for a radical re-think of the city, leading to the re-emergence of a concept, initially proposed in 2016 by Carlos Moreno: the “15-Minute City”. The concept, offering a novel perspective of “chrono-urbanism”, adds to existing thematic of Smart Cities and the rhetoric of building more humane urban fabrics, outlined by Christopher Alexander, and that of building safer, more resilient, sustainable and inclusive cities, as depicted in the Sustainable Development Goal 11 of the United Nations. With the concept gaining ground in popular media and its subsequent adoption at policy level in a number of cities of varying scale and geographies, the present paper sets forth to introduce the concept, its origins, intent and future directions.
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From consideration to checkout, learn how New Relic can help you optimize performance across all your digital channels
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An agile approach to overhauling data architecture improves speed, flexibility, and innovation.
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Few organizations take full advantage of data generated outside their walls. A well-structured plan for using external data can provide a competitive edge.
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Could Configure, Price, Quote (CPQ) software be the secret to bridging the gap between your customers’ escalating expectations and your current sales experience? Our definitive guide covers everything you need to know about CPQ. From core capabilities and benefits, to finding the right solution and implementing it. - What CPQ is and how it’s evolved - Common reasons for implementing CPQ - Core CPQ capabilities - Finding a future-proof CPQ solution - CPQ benefits – for sales and the rest of your business - Getting your CPQ implementation right.
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Looking at different ecommerce metrics is like gazing into the night sky: there are so many data points you can (and should) track that the information available feels...infinite. Connecting and integrating data across different channels and platforms can be a full-time job, and as a result, teams are constantly playing catch-up with all of the numbers and data points they’re tracking across spreadsheets and dashboards. Enter an ecommerce dashboard.
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The best protection against being hacked is well-informed developers. Make your development team into security experts today.
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The IDC MarketScape provides a clear framework to compare ecommerce vendors on their product offerings and strategies. The 2020 report evaluated 19 digital commerce platforms on their B2C capabilities.
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Read the report to learn the critical advice IDC has for technology buyers and why VTEX is a Leader.
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APM continues to be critical for modern, multicloud observability. Read the report where Gartner defines the market as "software that enables the observation of application behaviour and its infrastructure dependencies, users, and business key performance indicators (KPIs) throughout the application’s life cycle," and see why we’re positioned highest and furthest in both Completeness of Vision & Ability to Execute.
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Klipfolio connects with virtually any data source behind your business, giving you real-time visibility into your core performance, growth, and efficiency metrics that signal your health and success. Get started now.
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Josh Evans talks about the chaotic and vibrant world of microservices at Netflix. He starts with the basics- the anatomy of a microservice, the challenges around distributed systems, and the benefits. Then he builds on that foundation exploring the cultural, architectural, and operational methods that lead to microservice mastery.
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Learn all the most important ecommerce metrics you should start tracking in your reporting dashboard!
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2021 was the year of broken supply chains, Amazon aggregators, more advertising, Shopify's almost-marketplace, and one unanswered question - did the pandemic boost e-commerce after all? For now, the world of marketplaces revolves around Amazon - it has doubled in size in two years. No one will challenge it directly, but a different paradigm might.
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This year's State of the API report covers the largest and most comprehensive survey on APIs, ever. More than 28,000 developers and API professionals shared their thoughts on a range of topics, including their organizations' development priorities, how they get their work done, and where they see the industry going. We combined this data with data we've observed on the Postman API Platform to build a robust picture of the current state—and the future—of APIs.
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Choose more than one vendor solution, if necessary. Vendors in the enterprise search functionality segment have cognitive search solutions that apply to the widest number of use cases and include website search and digital commerce. However, the actual features offered by these vendors vary greatly and may not be the best choice for digital commerce. For example, some vendors in the digital commerce functionality segment have sophisticated tools for merchandising that many more general-purpose solutions lack. It is reasonable and not uncommon for enterprises to have more than one cognitive search solution depending on use cases, data sources, content types, and other factors.
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In this article we introduce earned growth as the accounting-based counterpart for the Net Promoter Score, one that will reinforce the effectiveness of NPS, providing firms with a clear, data-driven connection between customer success, repeat and expanded purchases, word-of-mouth recommendations, a positive company culture, and business results.
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Investments in digital commerce continue to grow as companies adapt to new business models and sales processes prompted by the COVID-19 pandemic. This research evaluates the viability of 17 digital commerce platform vendors to help application leaders make informed decisions.
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This report answers questions about navigating vendor and tech selection and internal change management to use commerce technologies for efficiency, agility, and growth.
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The ERP for product-centric enterprises market is accelerating its transition to cloud deployment models. ERP application leaders should use this Magic Quadrant to evaluate cloud ERP application suites as part of a composable ERP strategy.
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At Warby Parker, we are customer-first and channel-agnostic. We aim to meet the customer wherever and whenever they want to shop, whether that’s online, in store, or even at home. Glasses are an incredibly personal accessory; as customers look toward purchasing their next pair, we find that there is significant interplay across online and offline channels—browsing online might lead to a visit in one of our more than 145 stores and end with a purchase via our e-commerce app. A customer journey that starts in store can end with a purchase online and vice versa, with more than 70% of our customers interacting with our website or mobile app before placing an order. While we allocate resources and set priorities to scale all of our channels, we define channel mix within the context of our business as the channel in which the customer places their order. We define our channel mix as the percentage of sales that are completed between our two channels, which are either: (1) e-commerce, either through our website or mobile app (considered “e-commerce channel”) and (2) in our retail stores (considered “retail channel”). Our e-commerce channel serves to complement our retail footprint and offers additional convenience to our customers, which leads to a significant amount of interplay between the channels in a customer’s journey.
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Consumers are more willing to share personal data in exchange for better item recommendations when shopping within product categories that feature more complex and customizable items
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The overwhelming majority of households plan to keep paying for their shopping program memberships over the next year; many of the programs will retain 85% or more of their memberships
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"Everything that should be happening over a five-, 10-year period is happening now," said Pete Madden, a director with AlixPartners. "It's a rethink, it's expensive, and it's on top of expense that has already happened."
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Curated by Farid Mheir
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