WHY IT MATTERS: Digital Transformation

Multisearch is an entirely new way to search with images and text at the same time.

The 2022 edition of the Marketplace 100 ranks the largest consumer-facing marketplace startups and analyzes the trends behind the next generation of marketplace giants.

Secondhand, or recommerce, will grow at 11x the rate of regular retail. If that doesn’t smell like opportunity, I don’t know what does. We at Alpaca wanted to investigate the white space in the…

TrackStreet is a MAP, UPP, Authorized Dealer, and Resale Policy platform, which enables you to clean your sales channels and drive growth online and off.
TrackStreet leverages artificial intelligence and automation technologies to relentlessly monitor and reduce brand, MAP, and resale pricing violations, enabling explosive multi-channel growth for many of the most recognizable and respected brands across a wide gamut of industries.

Age-gating, subtitles, chapters, and recommendations - find out how YouTube's use of AI shapes users' experience and creator's success. In this article, we’ll be taking a closer look at how exactly YouTube harnesses AI, and how this influences the user experience of both viewers and content creators. 

From consideration to checkout, learn how New Relic can help you optimize performance across all your digital channels

An agile approach to overhauling data architecture improves speed, flexibility, and innovation.

Download Shopify’s Future of Commerce report for sound predictions from commerce leaders and business forecasts that will impact 2022 and beyond.

Could Configure, Price, Quote (CPQ) software be the secret to bridging the gap between your customers’ escalating expectations and your current sales experience? Our definitive guide covers everything you need to know about CPQ. From core capabilities and benefits, to finding the right solution and implementing it.
- What CPQ is and how it’s evolved
- Common reasons for implementing CPQ
- Core CPQ capabilities
- Finding a future-proof CPQ solution
- CPQ benefits – for sales and the rest of your business
- Getting your CPQ implementation right.

The best protection against being hacked is well-informed developers. Make your development team into security experts today.

APM continues to be critical for modern, multicloud observability. Read the report where Gartner defines the market as "software that enables the observation of application behaviour and its infrastructure dependencies, users, and business key performance indicators (KPIs) throughout the application’s life cycle," and see why we’re positioned highest and furthest in both Completeness of Vision & Ability to Execute.

Data cleaning is a massive part of data pre-processing and model building for machine learning algorithms so it's something you can never miss.

Sometimes the centre of gravity in tech is very clear, but as we enter 2022 there are lots of areas where trillion dollar questions are wide open. These are the questions I wonder about today, from crypto to cars to fast fashion - there are others.

IN THIS GUIDE YOU’LL LEARN
- How moving beyond dashboards can uncover new growth opportunities
- Tactics for deeper analysis based on churn, product, and pipeline data
- What type of solutions inspire faster, more collaborative analytics workflows
- How top companies use Mode to accomplish these goals

Josh Evans talks about the chaotic and vibrant world of microservices at Netflix. He starts with the basics- the anatomy of a microservice, the challenges around distributed systems, and the benefits. Then he builds on that foundation exploring the cultural, architectural, and operational methods that lead to microservice mastery.

Discover 6 ways tech will change the grocery store experience, from text-based customer service to micro-fulfillment to virtual kitchens.

This year's State of the API report covers the largest and most comprehensive survey on APIs, ever. More than 28,000 developers and API professionals shared their thoughts on a range of topics, including their organizations' development priorities, how they get their work done, and where they see the industry going. We combined this data with data we've observed on the Postman API Platform to build a robust picture of the current state—and the future—of APIs.

Choose more than one vendor solution, if necessary. Vendors in the enterprise search functionality segment have cognitive search solutions that apply to the widest number of use cases and include website search and digital commerce. However, the actual features offered by these vendors vary greatly and may not be the best choice for digital commerce. For example, some vendors in the digital commerce functionality segment have sophisticated tools for merchandising that many more general-purpose solutions lack. It is reasonable and not uncommon for enterprises to have more than one cognitive search solution depending on use cases, data sources, content types, and other factors.

The majority of US online adults want retailers to provide advanced site search features — and will reward merchants that do so with greater loyalty and lower operational costs (e.g., lower returns and fewer contact center calls). To provide the best in product findability and consumer convenience, merchants must explore how new relevance tools powered by AI and machine learning (ML) can boost KPIs for engagement, conversion, and loyalty.

Less than 20% of retail sales occur online today, and the proportion of retail sales happening online is expected to be 21% in 2023*. Shoppers indicate that they want engaged in-store experiences with deep personalization and smooth transitions between online and physical stores – an omnichannel experience. The retail store is highly relevant for many shoppers as it affords a visceral experience and provides instant gratification on a purchase impulse. The ability to touch and feel a product before buying and taking it home are key factors for many shoppers – as indicated by the fact that just 5% of grocery sales occur online. While the retail store is here to stay, the nature of shopper-seller interactions is undergoing profound change.

Technology has emerged as the primary disruptor and value creator across all sectors.

With new tech-enabled features, the store of the future will be able to provide a more frictionless and personalized experience that meaningfully engages shoppers. The following infographic visualizes the expected 2030 in-store journey for a customer named Rachel. Here are some of the technologies and innovations that will impact each step of her shopping experience.

From shopper emotion detection to in-store robotic warehouses, we highlight the technologies and trends bringing retail stores into the future.

Investments in digital commerce continue to grow as companies adapt to new business models and sales processes prompted by the COVID-19 pandemic. This research evaluates the viability of 17 digital commerce platform vendors to help application leaders make informed decisions.