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FMI and Nielsen Company have partnered on the Digitally Engaged Food Shopper, a strategic engagement surrounding the forces and factors of change driven by digital technologies for both today’s and tomorrow’s food shopper. This multi-year initiative will reveal top trends in digitally enabled food shopping for both retailers and manufacturers to consider in their “connected commerce” strategies and capability investments. 
sandwichpanel's comment,
November 2, 2017 5:44 AM
good for you .please check it out http://www.roof-sandwichpanel.com/
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Amazon has plans to drop off packages directly into shoppers' homes. Delivery associates are told to ring a doorbell or knock when they arrive at someone’s house. If no one greets them, they press ‘unlock’ in a mobile app, and Amazon checks its systems in an instant to make sure the right associate and package are present. The camera then streams video to the customer who remotely can watch the in-home delivery take place. The associate cannot proceed with other trips until the home is again locked.
Farid Mheir's insight:
WHY IT MATTERS: delivery is the biggest downside of eCommerce. It is expensive and problematic when clients are not there to accept the delivery. Amazon will trial a delivery system based on smart locks and cameras to let delivery person enter your home when you are not there to deliver the products. Will clients accept the intrusion into their homes? Will there be privacy concerns? Theft? Trials start Nov 8 2017. For many more articles and videos see twitter moment http://bit.ly/2yMrVKJ
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Majority of websites are generic, one-size-fits-all, and unvarying. And email isn’t much better with manual input, static cadences, and fixed content. Marketers and audiences deserve better, though. As big data, artificial intelligence (AI), machine learning, and deep learning become larger influences and more attainable, now is the time for digital marketers to seize upon the potential these technologies offer. Brands can now build custom on-site and email experiences for individuals that are automated and personalized by incorporating predictive modeling, journey mapping, and algorithms.
Farid Mheir's insight:
WHY IT MATTERS Learn from the best online retailers on the best ways to personalize your website and ecommerce.
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It’s clear that Prime’s success is perhaps the biggest contributor to Amazon’s success to date. Prime members shop more frequently and spend more money on Amazon than non-Prime members do. They also price-compare less. Still, there’s a lot we don’t know about Prime and its impact on Amazon. Like how many Prime members there are, other than at least 46 million. And how much they are worth to Amazon.
Farid Mheir's insight:
WHY IT MATTERS Amazon has been innovating on all fronts but it appears that their prime loyalty program may be the most powerful tool they have in their arsenal. This blog post has tons of very useful metrics about the Prime programme. Other retailers should take note.
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This is what your shopping experience will look like in the future.
Farid Mheir's insight:
WHY THIS IS IMPORTANT First, it is from the head of the largest retailer on the planet. Second, it draws from insights - and a great video - from the World Economic Forum.
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Walmart is investing in NVIDIA chips, which are high-level graphical processing units (GPUs), in order to build out its cloud network.
Farid Mheir's insight:
WHY THIS IS IMPORTANT The chart says it all: walmart investments in ecommerce have paid off with 60% growth in recent months.
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We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
Farid Mheir's insight:
WHY THIS IS IMPORTANT The report provides a good overview of key trends in eCommerce today with some useful trends and survey data.
tavaresandro's curator insight,
July 14, 2017 8:04 AM
WHY THIS IS IMPORTANT The report provides a good overview of key trends in eCommerce today with some useful trends and survey data.
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As so much of everyday life moves to the Internet, including grocery shopping, grocers must find profitable ways to revive the in-store experience while enhancing online options.
Farid Mheir's insight:
WHY THIS IS IMPORTANT With this week's huge announcement of Amazon buying Whole Foods, this report from McKinsey key consultants in the UK is most important to read as it gives context to the news. Moreover, UK is the most advanced country in the world for online grocery ecommerce so we should listen to them as they are early best practice leaders.
http://fmcs.digital/blog/amazons-whole-foods-new-ecommerce-paradigm/
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News that Amazon agreed to buy Whole Foods sent competitors' shares tumbling on Friday morning. This new trend will shake, frighten, and horrify traditional retailers who are not attractive acquisition targets. Few people will have seen this coming.
Farid Mheir's insight:
WHY THIS IS IMPORTANT I rarely comment on news unless they have the potential to mark an inflection point. I believe this is one of those news because it brings Amazon 400+ prime store locations and a grocery footprint to propel its Amazon Fresh service.
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Target has begun testing a next-day delivery service, similar to Amazon Prime Pantry. Will it succeed?
Farid Mheir's insight:
WHY THIS IS IMPORTANT eCommerce Achille's heal is delivery cost - the last mile. Any company that solves this problem wins the eCommerce game. Amazon has been experimenting in this field for years and it looks like some are really popular with customers and beneficial to Amazon. Case in point: Amazon Prime members spend 5x more than other consumers because they feel shipping is "free". Amazon grocery delivery will put thousands of trucks on the road effectively making delivery cost marginal for Amazon. And here, with repetitive restocking, delivery costs can be reduced by shipping in bulk and high volume.
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The 90,000-square-metre warehouse is the starting point for 190,000 customer deliveries every week
Farid Mheir's insight:
WHY THIS IS IMPORTANT This is one of the ways eCommerce will evolve in the near future: robotization. Orders are prepared automatically, without humans touching them. Even for grocery. Especially for grocery. Because it is a high volume, low margin operation, grocery mandates automated preparation. Of course, this level of investment can only be afforded at very high volume, which is the case in the UK where Ocado's warehouses like this can deliver 190,000 orders every week. No other country has this level of grocery eCommerce but when they do (think Amazon Fresh in the US), robotic warehouses like this will become mandatory to stay in business. The last missing link will remain, of course, the last mile: delivery. There, self driving cars and drones may offer a solution.
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The most anticipated slide deck of the year is here. Key takeaways:
Farid Mheir's insight:
WHY THIS IS IMPORTANT This is an annual bag of goodies. Highlight #1: retail stores are closing at record pace while Amazon opens stores. This is such a huge trend because it transforms stores from a mini-warehouse into something else: a destination for experience, service, and training. Think Apple store with the highest sales per square foot, genius bar, classes and a showroom. Amazon has pushed its Amazon GO, no lines, no registers concept and it is rolling it out slowly. This is just the beginning...
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If you collect email information at the point of sale for your loyalty program, you can import store transactions directly into AdWords yourself or through a third-party data partner. And even if your business doesn’t have a large loyalty program, you can still measure store sales by taking advantage of Google’s third-party partnerships, which capture approximately 70% of credit and debit card transactions in the United States. There is no time-consuming setup or costly integrations required on your end. You also don’t need to share any customer information. After you opt in, we can automatically report on your store sales in AdWords.
Farid Mheir's insight:
WHY THIS IS IMPORTANT So many people tell me that they are not on Facebook because they want to keep their privacy. This is another proof that privacy does not exist anymore and that there is no line between online and real-world. Please all be aware and try to put into practice the tips I share during my talks on me.com and the management of your digital twin. for more, read these:
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An Uncertain Future: New Entrants In The #Food #Delivery Space Decline As Existing Startups Struggle
Maple's acquisition and Munchery's recapitalization highlight challenges in food delivery, with fewer fundings, increased M&A activity, and some companies ceasing operation.
Farid Mheir's insight:
WHY THIS IS IMPORTANT The first question a good friend of mine always asks when I come to her with this great new idea (and it happens more often than not) is: "how are you going to make money?". And she is right: if the business model is not there, then no matter how much funding you get at some point in time, you will run out and will have to close. Simple. But frustrating for an entrepreneur to hear because my ideas are so great...! That being said, I am old enough to remember the dotcom bust in 2000 and the various same-day delivery outfits that folded. Because they did not have a viable business model. So it may seem that the same has repeated here with one difference: the market is much larger than in 2000. Thus there may be some niche markets or geo that provide sufficient margins to make this a money making business. All others, see you next time. I wrote about possible doom of same day delivery in the past so you can verify that I am not just saying in retrospect but that I called the shot years ago (earliest post is in 2013). - first warning in 2013: http://sco.lt/6nkd4z - same day delivery: http://www.scoop.it/t/digital-transformation-of-businesses?q=same+day+delivery - food delivery: http://sco.lt/8tvFnl - same day not good, next day is great: http://sco.lt/4wpmQT - google same day not a great idea: http://sco.lt/67V5iz
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Instacart is excited to announce our first public dataset release, “The Instacart Online Grocery Shopping Dataset 2017”. This anonymized dataset contains a sample of over 3 million grocery orders from more than 200,000 Instacart users. For each user, we provide between 4 and 100 of their orders, with the sequence of products purchased in each order. We also provide the week and hour of day the order was placed, and a relative measure of time between orders.
Farid Mheir's insight:
WHY THIS IS IMPORTANT In today's eCommerce world, winners do not limit themselves to building great catalogs and payment processing experience. They actively analyze data to understand customer behaviour, to provide them with exceptional information to speed-up their shopping experience, but also maybe make them buy more or more expensive products. This is a great example of such a data analysis by grocery shopping leader instacart. It provides amazing insights into grocery shopping but also has open sourced the data for others to benefit.
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The startups in this infographic have raised nearly $1.5B to optimize grocery store operations with AI, virtual reality and more.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Grocery is the last frontier for digital disruption, everyone knows (huge market but late adopter of digital, especially eCommerce see http://sco.lt/8ai7W5 http://sco.lt/6q1Ijx http://sco.lt/8Y94vh ). But no one knows when exactly they'll get disrupted. Many are betting on eCommerce but from the looks of this report, we may see a lot of changes in our weekly trip to the supermarket, from shelf monitoring to augmented reality. Then again, grocers are pre-historic in their use of technology because of low margins and a very repetitive shopping experience. We mostly always buy the same products and are looking at our store "experience" to be fast with low prices, not so much fun and experiential (see Amazon GO http://sco.lt/8MTY8X where there is no cash register to slow you down still needs to be cheap http://sco.lt/80HuqX). So my bets are on the startups that enable faster grocery shopping at a low cost- all others I expect will have a hard time (sorry AR and VR startups...)!
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China tops the US as home to the most e-commerce companies with funding over $100M.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Interesting to see where eCommerce is strong- unsurprising that USA is king, clearly China is not far behind (or ahead?). And Canada is not even on the map.
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Seattle-based Amazon is doubling down on AWS and its AI assistant, Alexa. It's seeking to become the central provider for AI-as-a-service.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Amazon is a beacon in the digital transformation space - part of the famous GAFA acronym - Google Apple Facebook Amazon. This teardown from CBinsights shows that Amazon is way more than the eCommerce retailer we have come to love and rely on so much. The report reviews where Amazon invests and provides unique view into where it may be going. Retailers beware!
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There have been more retail bankruptcies so far this year than all of 2016. The number of retailers filing for Chapter 11 bankruptcy is approaching its highest level since 2008 and 2009.
Farid Mheir's insight:
WHY THIS IS IMPORTANT If you are a retailer with physical stores or a real-estate owner, this chart should scare you into rethinking you long-term strategy regarding a decrease in physical store square footage and increase in eCommerce. From the looks of it, as soon as the cost of money will increase (interest rates), we may see many retailers from the old-wave (read: no eCommerce) be forced into bankruptcy...
Also read this for other very interesting stats, including sales per sq.ft.
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The Internet of Things, artificial intelligence, droid delivery systems, mobile wallets and in-store gardens should be on every grocer’s radar in the year ahead.
Farid Mheir's insight:
WHY THIS IS IMPORTANT WE always think of grocery as non technical and very hands-on, touchy-feely. This is becoming less and less so, a testament of the profound impact that digital technologies are having in our society at large.
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Selling groceries is an increasingly competitive business. What are retailers doing to stay in the game?
Farid Mheir's insight:
WHY THIS IS IMPORTANT The retail stores will invariably change and this article explores some of the ways that this may happen: drive-thru stores, movement detecting sensors, digital shelves, social media interactions with stores to select products, scan-and-go or even better, grab-and-go without lines or cash registers. What will the store look like in the future?
bert juriyam's curator insight,
April 7, 2017 1:24 AM
Anti Aging Cream Review is a Consumer testimonial which they may be no longer Forced or Paid To Do so, which means they could DO a negative or superb review freely about this product. So, Do Not Buy This Aviqua Anti Aging Cream Product Wian are at it once more – flooding Facebook newsfeed with Ellen Degeneres’ anti-ageing advertisements. The advertisements appear to be featured on people.Com, eonline.Com or ellentv.Com. When you click on at the advertisements, it takes you to completely exceptional web sites selling miracle anti-ageing cream. Some of those so-referred to as miracle wrinkle cream encompass: Hydroderm, Triple Effect Eye Serum, BioGeniste Wrinkle Reducer, Dermal Meds, Bellavei, Miracle Phytoceramides, Belle Complex, Hydradiance ete web sites are unlawfully the usage of Ellen’s name and photograph to peddle unproven products. Ellen Degeneres and Dr. Oz DO NOT endorse these products. In addition, the sites also mention how an ordinary mom use Ellen’s mystery to lessen wrinkles in just 14 days. This is the image the.
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As B2B ecommerce matures and evolves, we’re beginning to see businesses transition beyond traditional commerce channels (online and offline). One area where we’ll see rapid innovation is in “browserless” commerce, which is quite simply removing the traditional browser interface from a range of purchasing / service scenarios.
Farid Mheir's insight:
WHY THIS IS IMPORTANT It is true that Internet permeates every single fiber of the digital strategies and we often forget to think outside the box. In this case, how can we perform eCommerce transactions without the use of a browser? AI, internet of things, chatbots are great ways to explore the opportunities.
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Unleash the bots! Automation has emerged as a critical issue in the US following a 2016 election that focused largely on jobs and plans to save them. Though a significant amount of attention has been directed towards autonomous driving as a potential job killer, specifically for long-haul trucking, delivery robots appear poised to go mainstream much sooner.
Farid Mheir's insight:
WHY THIS IS IMPORTANT We think of robots as fixed machines that assemble cars. However, with the advances in autonomous driving we may see an explosion of delivery robots. We have seen experiments with the use of drones to deliver products (Amazon and others) and now we are seeing self driving robots appear on the streets as it is much easier to get permits for those than it is for flying objects that can crash and hurt people. This is important because delivery remains the Achille's heel of eCommerce (slow, expensive): whoever cracks this problem and comes up with a low cost and economical solution will make a killing.
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When it comes to groceries, most Chinese still rely on their neighborhood markets. But that’s starting to change as Alibaba and JD.com use a new form of courier service that works like the Uber of delivery.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Americans have been at the fore-front of eCommerce - and in many respects UK, France and other European countries also. However, news like this remind us to look East to China, India and other Asian countries for digital innovation - here in the context of Retail but I assume it may be the case for other innovations.
tavaresandro's curator insight,
March 27, 2017 11:45 AM
Book sugestion: Reverse Innovation
- https://www.amazon.com/gp/aw/d/1422157644/ref=mp_s_a_1_1?ie=UTF8&qid=1490629081&sr=8-1π=AC_SX236_SY340_QL65&keywords=reverse+innovation
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The Future of Personalization white paper looks at how retailers can deliver a more personalized, one-on-one online shopping experience. Specifically, the paper looks at the retail landscape and the challenges retailers must overcome in order to achieve personalization, such as understanding the individual consumer, including their style, size and brand affinities as well as external and internal factors that affect their decision making.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Retailers planning their eCommerce solution should take a hard look at their return policy and process. Statistics such as this demonstrate that return rates as high as 45% can wreak havoc on profitability, customer satisfaction and employee frustration!
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Curated by Farid Mheir
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WHY IT MATTERS: actually it doesn't matter but it hurts when I see stats like this one... Only 20% of grocery sales will be conducted online says FMI+Nielsen, when we estimated that we'd reach that number by 2005 when we first launched IGA cybermarket on Aug 25 1996! Grocery will probably the last industry to convert to online - and I understand why because of intrinsic complexity (perishable products, tiny margins, etc.).