WHY IT MATTERS: Digital Transformation

Discover 6 ways tech will change the grocery store experience, from text-based customer service to micro-fulfillment to virtual kitchens.

2021 was the year of broken supply chains, Amazon aggregators, more advertising, Shopify's almost-marketplace, and one unanswered question - did the pandemic boost e-commerce after all? For now, the world of marketplaces revolves around Amazon - it has doubled in size in two years. No one will challenge it directly, but a different paradigm might.

Successful companies are meeting this challenge by taking a “customer-back” perspective. Based on a clear understanding of the skills, behaviors, and mindsets the organization requires, these companies identify capability gaps and improvement opportunities across their workforce. Then, instead of offering “one size fits all” training, they design their capability programs based on detailed analysis of the needs of individual learners—while instilling a culture that fosters learning throughout the organization. That involves the application of a few powerful principles.

In Santiment’s end-of-year digest, we look back at some of 2021’s most important market trends and what they tell us about the year ahead - all from the prism of on-chain, social and development activity.

“Self-hosting” is a practice that pretty much describes itself: running your own internet services, typically on hardware you own and have at home. This contrasts with relying on products from large tech companies, which the user has no direct involvement in. A self-hoster controls it all, from the hardware used to the configuration of the software.

The automation, and control of the resulting data, raises questions about the role of human farmers.

Business intelligence white papers on BI industry trends, and the latest BI and analytics analyst reports from Gartner, Dresner, BARC and Forrester.

Le référencement local est devenu de plus en plus important. En 2020, plus de 65% des recherches ont été effectuées avec des intentions de recherches locales, c’est à dire une pratique visant à positionner une entreprise sur une requête impliquant un critère géographique. 

While CDP vendors may claim to do everything, the fact is they can’t.

Gartner Top 10 Data and Analytics Trends for 2021

A majority of companies now adopt AI, and leaders are using more sophisticated tools and practices.

12 technology trends that will help shape the future of digital business.

Put this all together and what do you get? If you are an optimist, the office of the future will be a spacious, collaborative environment that makes the commute worth it. If you are a pessimist, it will be a building full of heavily surveilled drunkards. In reality, pragmatic considerations—how much time is left on the lease, the physical constraints of a building’s layout, uncertainty about the path of the pandemic—will determine the pace of change. Whatever happens, the office won't be what it was.

Nonfungible tokens (NFTs), digital humans and physics-informed AI join the 25 technology profiles on the Gartner emerging technologies hype cycle for 2021.

Emerging Technology Roadmap benchmark adoption plan, risk factors, and value drivers. Use this roadmap to help you make technology investment decisions for the coming 12- to 24-month time period.

This year's State of the API report covers the largest and most comprehensive survey on APIs, ever. More than 28,000 developers and API professionals shared their thoughts on a range of topics, including their organizations' development priorities, how they get their work done, and where they see the industry going. We combined this data with data we've observed on the Postman API Platform to build a robust picture of the current state—and the future—of APIs.

This year, customers will do a lot more than window shop, so we’re gathering the data and statistics and putting the insights on display. Download the Holiday Forecast 2021 report to understand when, how, and what consumers plan to spend money on this season, and use our findings to create shopping experiences your customers want. We know you’re excited. So come, take a close-up look, but hands off the glass, please.

E-commerce conversion rate and lead generation stats compilation desktop and mobile devices benchmarking averages across different industries

As B2B buyers become more digitally savvy, they prefer less human interaction and expect more from their digital interaction. COVID-19 has accelerated this expectation. B2B buyers expect a similar shopping experience to B2C buyers. This means B2B buyers expect the digital commerce platform to understand them and anticipate their needs as a sales representative might do. They expect better tools for researching and comparing products. They want to engage with organizations digitally without having to resort to a call or email to get a quick response and a good deal.

The Technology Radar is an opinionated guide to technology frontiers.

The 23rd edition of World Energy Markets Observatory (WEMO) research report reveals a world struggling to balance the critical need to accelerate energy transition while maintaining energy affordability.

Explore how advances in enabling technologies, new investments, and industry transformation have the potential to help mitigate the effects of climate change – and the steps that must be taken to turn possibility into impact.

Download the 2021 digital marketing survey eBook to discover emerging digital marketing trends, goals, and priorities that help CMOs drive the digital future.

Technology has emerged as the primary disruptor and value creator across all sectors.

Did Covid-19 destroy in-store shopping? Can retailers revitalize the brick-and-mortar experience to lure customers back to physical locations? The books explore lessons learned during the pandemic to demonstrate how successful stores and brands are tackling these challenges.

The CPaaS segment has progressed beyond the provision of a few voice and messaging APIs. Developers and enterprises demand a high level of reliability for phone numbers and messaging delivery, as well as vertical use case templates and tools for rapid onboarding and deployment.

Key attributes enterprises should consider when seeking a CPaaS provider:

• Carrier-grade network infrastructure
• Demonstrable use cases
• Software integrations
• Ancillary services