WHY IT MATTERS: Digital Transformation
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Leadership Perils for Subject Matter Experts

Leadership Perils for Subject Matter Experts | WHY IT MATTERS: Digital Transformation | Scoop.it
Success often depends upon transcending your expertise to grasp a larger mission.
Farid Mheir's insight:

If you are a subject matter expert (SME) you must read this. It enforces the need to report properly up the food chain in your organization in order for your work to be valued and respected.

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IT talent shortage is global via @HBR

IT talent shortage is global via @HBR | WHY IT MATTERS: Digital Transformation | Scoop.it

A lot of research is available about the IT talent shortage in the United States. The unemployment rate in just about any metropolitan area is close to zero for many functions, despite the recent slight slowdown in hiring linked to ever-greater cloud adoption.

 

12 TIPS TO SURVIVE THE TALENT CRISIS

Proven Advice from CIOs and HR Leaders

  1. Ensure team members feel they’re part of something greater than themselves
  2. Invest in coaching, mentoring, training—one CIO said he’ll cut headcount before he cuts his training budget. Curt Carver, CIO at the University of Alabama at Birmingham, sets aside 3 percent of his budget for training, “no matter what”
  3. Hire less for skills and more for emotional maturity and the ability to learn and change
  4. Offer interesting opportunities, such as working with the latest technologies or creating an application that will make a real di erence in customers’ lives
  5. Rethink the org chart and keep it flexible—Carver redesigns his every 12 to 18 months
  6. Redesign work around projects rather than roles, then tap into nontraditional sourcing methods such as crowdsourcing and talent platforms; not everything needs to be done by an FTE
  7. Use social media and speaking events to find and engage top talent
  8. Use open source as a magnet for talent by having your team become part of (and contribute to) the community
  9. Create affiliations with colleges/universities (course design, internships, etc.) and even K-12
  10. Invest in diversity programs that go beyond filling your corporate social responsibility requirements— for example, retaining women returning to the workforce or hiring individuals with autism
  11. Build a strong collaborative relationship between IT and HR
  12. Be clear about what you’re offering upfront (culture, mission, type of projects), and then be consistent in delivering that
Farid Mheir's insight:

A survey of CIOs shows challenges ir recruiting talent for IT organizations.

 

WHY THIS IS IMPORTANT

Companies focus on technical expertise and skills but recruiting millennials means that other characteristics are as important - if not more - such as attitude and emotional maturity. The old saying remains true: hire on skills, fire on attitude...

1Seth Hodge's curator insight, October 11, 2016 11:25 PM

A. The indicator being discussed is unemployment of IT workers/support.

B. The article talks about how there are many jobs in the IT industry that are overlooked somehow and how many of these jobs provide good income and don't all require over the top certification requirements. Also tells about how to get some of these jobs. It also seems to point out that there are this many jobs that need to be filled but the unemployment rate is still sort of high for having so many vacant jobs.

C.I did not realize there was such a huge demand for IT support.

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How Google Sets Goals: Inside Buffer's Experiment with OKRs

How Google Sets Goals: Inside Buffer's Experiment with OKRs | WHY IT MATTERS: Digital Transformation | Scoop.it
How many goals have you achieved today? Setting goals is key to making progress in any area. We know that those who write down their goals are 95% more likely to achieve them and that two best practices for goal-setting include making them measurable and giving them a deadline. We’ve even explored a variety of formats for …
Farid Mheir's insight:

Articles describes the Google goal setting approach called OKR which stands for “objectives and key results”. Buffer is a startup company that has applied this approach and describes its key learnings.

 

WHY THIS IS IMPORTANT

Google is a very large firm and yet it has manage to define a simple approach to set goals that trickle down the org chart to all its thousands of employees worldwide. And it can be applied in small organizations as well.

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Chart shows jobs most likely to be done by robots in the future & what to do about it

Chart shows jobs most likely to be done by robots in the future & what to do about it | WHY IT MATTERS: Digital Transformation | Scoop.it

Mckinsey ran a comprehensive study of nearly 800 different jobs in the United States, ranging from CEOs to fast food workers. Between these roles, they found 2,000 individual work activities, and assessed them against 18 different capabilities that could potentially be automated. In their analysis, they found that 45% of work activities representing $2 trillion in wages can already by automated based on proven technology that currently exists. A further 13% of work activities in the U.S. economy could be automated if the technologies used to understand and process human language were brought up to the median human level of competence.

Farid Mheir's insight:

An interactive chart that graphs 800 different jobs along with their automation potential - as estimated by McKinsey.

 

WHY THIS IS IMPORTANT

If you are in school or just out of school, this chart should be of particular interest. For all the others, this is essential must read tooling when preparing strategy and planning for the future of your business unit, organization - large or startup.

 

Jobs with highest potential for automation represent opportunities for cost reduction, process improvements to reduce lead times, or creation of the automated tools and software that will replace them. For example:

  • medical appliance technicians: 100% automation potential. If you are in this field your business plan should include major shift from human workers to robots. If employees are unionized, look at contract negotiation and employee retraining. If you build medical appliance, ensure your hard-software appliance includes the necessary components to make this automation simple and effective.
  • sewing machine operators: 100% automation potential, 143K workers in the US. Replacing human by robot sewing machine is efficient but will require capital expenditures: has it been forecasted in your budgets? If that throws your business model out of whack, you have to think like a startup and "pivot" your company to a different yet adjacent space such as custom apparel design and fabrication.

And 798 other sources of inspiration. 

Abel Linares's curator insight, July 30, 2016 1:08 PM
Potencial amortización #digital del #trabajo según Mckinsey.
Gráfico interactivo que analizar 800 trabajos diferentes.

Concluye que con la tecnología actual el 45% del trabajo se puede automatizar, un 13% adicional cuando las máquinas entiendan el lenguaje humano a un nivel de ciudadano medio.

 Las previsiones son instalar 1.3 millones de robots entre 2015 y 2018
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43% of the US workforce will be freelancers in 2020

43% of the US workforce will be freelancers in 2020 | WHY IT MATTERS: Digital Transformation | Scoop.it

By exploiting technology to enable workforce transformation, leading companies will create highly adaptable and change-ready enterprise environments that are able to meet today’s dynamic digital demands.


This liquid workforce competitive advantage is apparent as IT and business executives surveyed report that “deep expertise for the specialized task at hand” was only the fifth most important characteristic they required for employees to perform well in a digital work environment – other qualities such as ‘the ability to quickly learn’ or ‘shift gears’ were ranked higher.

Farid Mheir's insight:

Accenture new report shows that digital transformation enables something big in the workforce: autonomy.

André Bélanger's curator insight, February 10, 2016 1:08 PM

C'est toute la dimension de la protection sociale des travailleurs qui doit être repensée. Comment s'assurer que l'État protège ces travailleurs et éviter de s'en remettre au marché, comme c'est le cas pour Uber?

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No job is safe from automation and robotization

No job is safe from automation and robotization | WHY IT MATTERS: Digital Transformation | Scoop.it
See how susceptible your industry is torobotic takeover.
Farid Mheir's insight:

Few jobs are safe from automation.

Jean-Simon Venne's curator insight, February 2, 2016 9:39 PM

Thanks Farid for this interesting analysis, to be followed.

Grant Tucker's curator insight, February 14, 2016 11:10 AM

This is why we all should be innovating within our chosen professions

Farid Mheir's curator insight, July 20, 2016 2:09 PM

World Economic Forum survey of executives has compiled a list of jobs that are most at risk of being replaced by computers before 2025. The infographic shows a summary of the data which is available in detail here: http://reports.weforum.org/future-of-jobs-2016/ 

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New data shows which jobs most at risk to be replaced by computers

New data shows which jobs most at risk to be replaced by computers | WHY IT MATTERS: Digital Transformation | Scoop.it
See how susceptible your industry is to robotic takeover.
Farid Mheir's insight:

World Economic Forum survey of executives has compiled a list of jobs that are most at risk of being replaced by computers before 2025. The infographic shows a summary of the data which is available in detail here: http://reports.weforum.org/future-of-jobs-2016/ 

Farid Mheir's curator insight, January 25, 2016 9:06 AM

Few jobs are safe from automation.

Jean-Simon Venne's curator insight, February 2, 2016 9:39 PM

Thanks Farid for this interesting analysis, to be followed.

Grant Tucker's curator insight, February 14, 2016 11:10 AM

This is why we all should be innovating within our chosen professions

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Buffer Salary Formula, Calculate-Your-Salary App and the company's transparency

Buffer Salary Formula, Calculate-Your-Salary App and the company's transparency | WHY IT MATTERS: Digital Transformation | Scoop.it
We’re sharing a new version of Buffer's transparent salary formula, and a web app that anyone can use to find out what you might make on the team at Buffer.
Farid Mheir's insight:

I wrote about this company's experiment to make everything public.

http://sco.lt/6Ixvt3

From employee equity, fundraising, revenue and now a new salary calculation method that applies to everyone, CEO onward. Very interesting insight and a good reference for anyone starting a new company...

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My experience on creating a #visual #resume to grab attention of clients and colleagues

My experience on creating a #visual #resume to grab attention of clients and colleagues | WHY IT MATTERS: Digital Transformation | Scoop.it
LinkedIn is the de facto source of information when I look for candidates to hire or when I present myself to potential clients and colleagues. I also have a resume, a 3-page word document with text and descriptions of my experience, field of expertise, education, etc. but I thought I needed a more visual way to present who I am and what I've done.Five years ago I created a visual version of my resume as a powerpoint document and uploaded it to slideshare.To my surprise, it attracted 88000 views
Farid Mheir's insight:

A short story on how I created a visual resume for myself and how I want to improve it.

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Supercomputer takes on cancer

Supercomputer takes on cancer | WHY IT MATTERS: Digital Transformation | Scoop.it

IBM is now training Watson to be a cancer specialist. The idea is to use Watson's increasingly sophisticated artificial intelligence to find personalised treatments for every cancer patient, by comparing disease and treatment histories, genetic data, scans and symptoms against the vast universe of medical knowledge.

Such precision targeting is possible to a limited extent, but it can take weeks of dedicated sleuthing by a team of researchers. Watson would be able to make this type of treatment recommendation in mere minutes.

The IBM program is one of several new aggressive health-care projects that aim to sift through the huge pools of data created by people's records and daily routines and then identify patterns and connections to predict needs. It is a revolutionary approach to medicine and health care that is likely to have significant social, economic and political consequences.

Farid Mheir's insight:

IBM Watson computer is now being trained as a medical doctor and is now study for a fellowship in cancer diagnosis and treatment.


WHY THIS IS IMPORTANT

All jobs are candidates to replaced or drastically transformed by software. I wrote about this in the past but this text in paper says it best.


"While there's much debate about the extent to which technology is destroying jobs, recent research has driven concern. A 2013 paper by economists at the University of Oxford calculated the probability of 702 occupations being automated or " roboticised " out of existence and found that a startling 47 per cent of American jobs - from paralegals to taxi drivers - could disappear in coming years. Similar research by MIT business professors Erik Brynjolfsson and Andrew McAfee has shown that this trend may be accelerating and that we are at the dawn of a "second machine age"." 


Also see

- about the second machine age and digital transformation 

http://www.scoop.it/t/digital-transformation-of-businesses?q=mcaffee 

- half of jobs are vulnerable http://sco.lt/5Loi3d 

- impact on jobs 

http://www.scoop.it/t/digital-transformation-of-businesses?q=jobs 

Eléonore PINAUD-PLAZANET's curator insight, July 10, 2015 4:45 AM

La robotique d'Asimov est en marche.

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The full-stack employee: what it is like to be a "new" kind of employee

The full-stack employee: what it is like to be a "new" kind of employee | WHY IT MATTERS: Digital Transformation | Scoop.it
Defining a new class of hybrid worker.
Farid Mheir's insight:

Must read to understand what it means to be an employee in the new digital world...

Farid Mheir's comment, May 25, 2015 3:15 PM
Thank you @Hector Romano@Andy Thompson. Please recommend my topic if you can!
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Data analytics for HR: how to make effective recruitment

Data analytics for HR: how to make effective recruitment | WHY IT MATTERS: Digital Transformation | Scoop.it

"If we can apply science to improving the selection, management, and alignment of people, the returns can be tremendous."


Via Luca Naso
Luca Naso's curator insight, February 10, 2015 10:50 AM

Big Data help to make better decisions also when it comes to choose a "person".

1. Tune hiring policies

2. Focused recruitment marketing

3. Evaluation based on "public" work

4. Proactive hiring

5. Recruiters still matter (and they need to update their own skills)

Kent Ip's curator insight, August 10, 2015 12:49 AM

Good to know.

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A new charter for HR: more tech use, more networked employees via @gigaom

A new charter for HR: more tech use, more networked employees via @gigaom | WHY IT MATTERS: Digital Transformation | Scoop.it
The concept of HR must change to support an increasingly distributed workforce that operates socially in increasingly ad hoc teams.
Farid Mheir's insight:

The paper advocates HR departments to become more networked and embraces technologies more. Read with care and remember this is a promoted report from a software company. The conclusions remain valid IMHO.

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Avec le big data, le recrutement entre dans une nouvelle ère via @jeanfdeschenes

Avec le big data, le recrutement entre dans une nouvelle ère via @jeanfdeschenes | WHY IT MATTERS: Digital Transformation | Scoop.it
Jamais les recruteurs n'ont eu accès à autant d'informations sur les candidats. Ils doivent maintenant apprendre à les sélectionner, les analyser et les valoriser.
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Geoffrey Moore: Middle Class Job Creation in the Digital Era

Geoffrey Moore: Middle Class Job Creation in the Digital Era | WHY IT MATTERS: Digital Transformation | Scoop.it
Geoffrey Moore recently authored a Report focusing on middle class job creation in the Digital Era. These same forces that Mr. Moore describes in the context of job creation are disrupting the very...
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Using Digital Tools to improve HR via @capgemini

INFOGRAPHIC: Using digital tools to unlcok HR's true potential.
Farid Mheir's insight:

Infographics that summarizes the discrepency between what the market wants and needs - job seekers, employees - and what the talent professionals do, how they do it and with what they do it. I agree with Capgemini that HR still lags in its techniques, its communications and its technologies (even though the infographics is a bit light on details and the recommendations feel a bit generic)


Case in point. Most organizations still rely on job postings and physical interviews to source candidates and assess their expertise. Few if any have moved the sourcing into social networks, leveraging the LinkedIn and Facebook networks of their employees (who better to know a good engineer than your existing employees in the engineering department - after all they probably went to school with most of them!) to identify the most promising candidates, getting recommendations from people that know them and trust them, then calling them up for a video interview.


In this "Sourcing 2.0" scenario" no resume changes hand before a candidate has been vetted by its peers, thus reducing the number of interviews and increasing the quality of candidates that are being interviewed. Moreover this provides HR teams with access to "passive candidates", ie. those guys and girls that have a job right now and may need just the right kind of push to switch to a new job, employer or position...

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How digital technologies are changing the way we work | Accenture Outlook

How digital technologies are changing the way we work | Accenture Outlook | WHY IT MATTERS: Digital Transformation | Scoop.it
Intelligent processes, enabled by digital technology, create a virtuous cycle of constant improvement fed by continuous feedback. And they are set to soon reinvent much of the way that businesses are run.


  • First, managers and workers alike need to adopt an experimental mindset and skills. A firehose of data won’t put out a fire if managers don’t know how to direct it. Managers and workers will need to get more comfortable using data to design experiments that lead to meaningful results.  They will also have to live by rules that appear exotic now—along the lines of Facebook’s admonitions to “move fast and break things” and “done is better than perfect.” They will need to reward experimentation and foster a culture that encourages resilience in the face of inevitable failures. Companies have a steep learning curve ahead of them.
  • Second, managers will have to recognize that their real value-added contribution will increasingly take the form of judgment rather than knowledge creation. Knowledge work won’t disappear completely. But much of what is currently referred to as knowledge work—the formulation of plans, completion of forms and coordination of data files—will soon be done by software guided by algorithms. What remains is judgment work: balancing opposing views and stakes, crafting a plan of action and making decisions. But judgment requires insight drawn from experience, and experience often involves a form of experimentation.
  • Third, managers and professionals (whether they are in engineering, medicine, marketing, business strategy or operations) will need to get accustomed to taking advice from machines. No one disputes the value of contextual knowledge and human judgment, but it is a limited perspective—being able to see only what’s out your own window—that has most often prevented managers from seeing and exploiting opportunities for great gain.
  • Finally, managers need to understand that the pursuit of intelligent processes is a choice. They can choose conventional approaches, but if they do, they shouldn’t expect the powerful results that can come from intelligent processes. Capturing the benefits of new technology will not be automatic.
Farid Mheir's insight:

The article conclusions are very important to consider in all change management activities of a digital transformation. We must ensure that resources are comfortable with a new way to do things that may require skills they do not possess and that may clash with the way they have been brought to consider "knowledge work".

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Mobile Recruiting Playbook via @linkedin

Mobile Recruiting Playbook via @linkedin | WHY IT MATTERS: Digital Transformation | Scoop.it
Everything you need to kickstart your mobile recruiting strategy
Farid Mheir's insight:

Recruiting digital transformation is being forced by candidates, with the HR professionals largely staying behind and holding on to old ways. One read that may help provide data that candidates are going in another direction.

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Google Internal Grading System For Its Employees via @bi

Google Internal Grading System For Its Employees via @bi | WHY IT MATTERS: Digital Transformation | Scoop.it

When Google was less than a year old, John Doerr, one of its investors, made a presentation pitching the company on using a organizational system called Objectives and Key Results, or OKRs.

Read more: http://www.businessinsider.com/googles-ranking-system-okr-2014-1#ixzz2pisr6qmD

Farid Mheir's insight:

Not a digital transformation post per se, but applicable to all businesses, large or small.

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@Capgemini survey and analysis says talent has gone digital but not HR

In this Capgemini Consulting research report we look at why talent has gone digital and HR has not. We also outline how HR can unlock its true potential through
Farid Mheir's insight:

This report by Capgemini raises important concerns regarding the very low usage of digital technologies by HR professionals. This is in sharp contrast with the data that proves the usefulness of digital tools in the recruitement and talent management in general.


Unfortunately, I believe HR is plagged with two problems that prevent these problems from being addressed rapidly


1- HR is a support process and thus considered a cost center. To that end, investments into new technologies that may help to improve the candidate recruitment process to bring higher quality candidates is often not approved because of the difficult to demonstrate a hard number ROI


2- HR professionals pushback against digital technologies and the required business process transformation it requires. It is indeed often difficult to have HR professionals turn to crowdsourcing and social network interactions (ie. spending a lot of time in front of a computer to roam linkedIn and facebook and other networks to source and qualify candidates) rather than spending time doing phone and in-person interviews. This will change with younger generations and millenial but one should not minimize the pushback they may receive and plan for adequate and important change management.


As you can gues, I've been down that road a few times! ;-)

Fabrice Schwertz's curator insight, December 14, 2013 10:13 AM

Les RH en décalage avec les candidats sur le plan digital ? Un rapport de Capgemini souligne l'important retard qu'accusent les RH dans leur usage des technologies numériques.

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Who’s Hiring (and Who Isn’t) in Five Charts via @HBR

Who’s Hiring (and Who Isn’t) in Five Charts via @HBR | WHY IT MATTERS: Digital Transformation | Scoop.it
Five years after the start of the worst six months for the U.S. labor market since the Great Depression, we learned Friday that 203,000 new jobs were created in November and the unemployment rate dropped to 7%.
Farid Mheir's insight:

Trends is clear: study in tech and you'll have a job in the future. Also charts that show healthcare, governments and other growth industries.

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Half of US jobs are vulnerable to computerization- How Technology Is Destroying Jobs via @MIT

Half of US jobs are vulnerable to computerization- How Technology Is Destroying Jobs via @MIT | WHY IT MATTERS: Digital Transformation | Scoop.it
Automation is reducing the need for people in many jobs. Are we facing a future of stagnant income and worsening inequality?
Farid Mheir's insight:

I am firm believer of the people-process-technology equilibrium. Digital transformation impact humans and if they are not willing to change, then technology implementation often fails. However, this paper makes the point that, over time, the transformation will occur and those that fail to change their way loose their jobs. 


What is even more interesting is the research that indicates which industries and sectors are most vulnerable in the next few years. Is your job on the list?


A nice short companion article to read is Report Suggests Nearly Half of U.S. Jobs Are Vulnerable to Computerization

http://bit.ly/18TDnjn 

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How Big Data can be leveraged in HR: Talent Analytics examples and case studies

HR / Talent Analytics orientation given as a guest lecture at Management Institute for Leadership and Excellence (MILE), Pune.

Farid Mheir's insight:

Have a look at section #3, starting page 17 for metrics and then for case studies to help Hr professionals gain a more data-driven visibility into the HR practie in their organization.

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Are Games and Gamification Changing the Human Resources? Not yet. via @Accenture

Are Games and Gamification Changing the Human Resources? Not yet. via @Accenture | WHY IT MATTERS: Digital Transformation | Scoop.it
Read Accenture’s report on how games and gamification are changing - and disrupting - Human Resources (HR) in today’s modern enterprises.
Farid Mheir's insight:

The report is light but presents some interesting examples of the use of gamification in HR. Employee on boarding could benefit from gamification I beieve, as would training. The idea of talent sourcing gamification I also find appealing.


I have also seen games be very successful in sales team training with solutions developed by Talentuum for example. I've seen enterprise social networks leverage the peer rating and badge allocation that new solutions provide be successful. However, as in real life, "games" do not appeal to all and thus this is why I believe gamification is one tool amongst many that should be leveraged.

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Flip YouTube to a Recruiting Channel

Flip YouTube to a Recruiting Channel | WHY IT MATTERS: Digital Transformation | Scoop.it

There are three types of primary recruiting content you should focus on.

  1. Why not create SEO optimized video vacancies and use those in place of or in association with a written JD?  (According to the statistics presented here, job related web pages with video as opposed to just text are now 53 times more likely to show up on the first page of text results.) Talent will now be able to go directly to your video channel job vacancies making it a clear primary recruitment channel. Interviews with hiring managers make great content for this type of job video.
  2. Create some advice and training videos relating to applying for jobs and interviewing for jobs at your company and for specific positions within your company. By using these company specific or at least position/industry specific videos, you can attract qualified potential talent directly to your YouTube career channel. Consider these “how-to” videos, making it easy for candidates to understand your hiring process and practices.
  3. Include High Profile Content. If you have any high profile products, services, employees or anything which stands out, then build an employer branding video around this and once again this could attract qualified talent directly to your YouTube Channel. Focus on matching content to the audience for which you want to engage. For example, if your company is building a mobile app, have a Product Manager discuss the last mobile app they built and focus on the success and lessons learned.

Via LinkedIn : www.linkedquebec.com
Farid Mheir's insight:

I zlways look for digital flip opportunities. Here I believe that using YouTube or other video streaming channels are great ways to improve the recruitment process. If combined with other transformations in the recruitment process, this can indeed lead to a real flip. Nevertheless, videos are great way to improve the recruitment process and, if anything, differentiate organizations.


I worked wit Bombardier on their HR career improvements in the past where they created such a career youTube channel. It is a  start and when combined with attractive product videos, can help turn watchers into applicants.

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