While there is evidence that the retail apocalypse is real offline. There are mixed signs about whether online retailing is experiencing a full apocalypse.
Farid Mheir's insight:
WHY IT MATTERS: traditional retailers and shopping malls are facing store closures as the eCommerce traffic continues to grow in popularity. This first part of a series provides some very useful insights and facts about what many are calling the retail apocalypse.
Will we be able to create sustainable prosperity, or are we on the way to a climate crash? Is the world interconnected or fragmented? Which new technologies shape our everyday lives? In a new study entitled “Delivering Tomorrow: Logistics in 2050," Deutsche Post DHL Group presents five sweeping, sometimes radical, prospects for the world in 2050 as well as the impact they would have on the logistics industry.
Farid Mheir's insight:
WHY IT MATTERS: very interesting future projection regarding logistics and parcel delivery in the future by a world leader in the field - DHL.
Blockchain disruptive nature is derived from its ability to transform almost any process, from basic documentation to settling complex contracts across geographies.
Farid Mheir's insight:
WHY IT MATTERS: we focus on the financial use cases of the blockchain. However there are many more - and potentially more important - use cases for blockchain outside payment and financial transactions. They must be considered careful by anymore preparing a digital strategy today.
The Alexa voice platform and other deep learning projects have made Amazon an AI leader.
Farid Mheir's insight:
WHY IT MATTERS: if you are a retailer Amazon is your competitor. How are you going to compete with it if all you do is have a mediocre website, little social media presence, after-thought eCommerce? Well today you have to include AI in the mix because otherwise all your other efforts will be useless.
Augmented reality technologies promise to transform how we learn, make decisions, and interact with the physical world. In this package we explain what AR is, how its applications are evolving, and why it’s so important.
Farid Mheir's insight:
WHY IT MATTERS: AR is one of those technologies that have been discussed for so many years and that will explode into the scene with a plethora of consumer and business applications in the coming years. An overnight success story that has been 10 years in the making (if not more). This paper helps managers see business applications for this technology.
What makes it so compelling in the fact that mobile devices (2B+ and counting) all have support for this technology builtin. Just checkout the video I made using my Google Pixel 2 phone camera this morning. It just works!
Whether Amazon chooses bitcoin, ethereum, or something else altogether, their choice will have dramatic consequences on the existing cryptocurrency landscape. Cryptocurrency and the technology behind it are here to stay, but bitcoin and its reign as the number one cryptocurrency might not be.
Farid Mheir's insight:
WHY IT MATTERS: believe in blockchain technology but be careful about bitcoin. This article raises very valid concerns that should make anyone take very careful steps with their bitcoin investments - as it could all disappear the day that another "better" or more stable cryptocurrency appears on the market...
The Pros / Cons of Different Pricing Policy Types including MAP (Minimum Acceptable Pricing) and UPP (Unilateral Pricing Policies)
The Top Mistakes people make drafting their policies that can land them in legal trouble and tips from legal experts to avoid them
How to determine the size of your branding problem and detect violations in Amazon and other Websites and Online Marketplaces
Ways to automate enforcement
Get practical advice from the pros
Farid Mheir's insight:
WHY IT MATTERS: manufacturers need to enforce their pricing policies. Online ecommerce raises a number of challenges but tools like Trackstreet provide advanced solutions to help manage this critical aspect of any brand.
The dot-com boom and bust is often compared to the Gold Rush. But Amazon.com founder Jeff Bezos says its more like the early days of the electric industry.
Farid Mheir's insight:
WHY IT MATTERS: I've used the electricity metaphor many times before to explain the digital transformation potential impact on businesses. Jezz Bezos here gives us a great presentation that I believe also applies to more current technologies that are artificial intelligence and the blockchain. Well invested 15min video (or 7.5min at 2x speed ;-)
Taiwanese e-commerce platform OwlTing wants to change the way consumers think about their food. This year, it launched the world’s first blockchain-based app for tracing food products — including pork. And the process is pretty simple: by scanning a sticker on a slab of pork, OwlTing customers can quickly access information about everything from a piglet’s date of birth, to the vaccines it received before its slaughter. There’s a lot more to blockchain technology than learning obscure facts about a pork chop, however. For producers, using blockchain-based technologies to trace food through processing and shipping means that they might be able to avoid widespread food waste should a contamination arise — and even save lives. And it is not just small companies that are interested in this technology. The largest retailer in the world, Walmart recently partnered with IBM to develop their own pilot blockchain system. VICE News Tonight visited Taiwan to see how blockchain is affecting pork production, and then to Walmart to find out why the company thinks consumers are going to benefit from this technology.
Farid Mheir's insight:
WHY IT MATTERS: blockchain is the technology behind the crypto-currency bitcoin. It has applications in many industries and this short video shows how it can be used in to track food products and prevent illnesses.
The most anticipated slide deck of the year is here. Key takeaways:
Global smartphone growth is slowing: Smartphone shipments grew 3 percent year over year last year, versus 10 percent the year before. This is in addition to continued slowing internet growth, which Meeker discussed last year.
Voice is beginning to replace typing in online queries. Twenty percent of mobile queries were made via voice in 2016, while accuracy is now about 95 percent.
In 10 years, Netflix went from 0 to more than 30 percent of home entertainment revenue in the U.S. This is happening while TV viewership continues to decline.
Entrepreneurs are often fans of gaming, Meeker said, quoting Elon Musk, Reid Hoffman and Mark Zuckerberg. Global interactive gaming is becoming mainstream, with 2.6 billion gamers in 2017 versus 100 million in 1995. Global gaming revenue is estimated to be around $100 billion in 2016, and China is now the top market for interactive gaming.
China remains a fascinating market, with huge growth in mobile services and payments and services like on-demand bike sharing. (More here: The highlights of Meeker's China slides.)
While internet growth is slowing globally, that’s not the case in India, the fastest growing large economy. The number of internet users in India grew more than 28 percent in 2016. That’s only 27 percent online penetration, which means there’s lots of room for internet usership to grow. Mobile internet usage is growing as the cost of bandwidth declines. (More here: The highlights of Meeker's India slides.)
In the U.S. in 2016, 60 percent of the most highly valued tech companies were founded by first- or second-generation Americans and are responsible for 1.5 million employees. Those companies include tech titans Apple, Alphabet, Amazon and Facebook.
Healthcare: Wearables are gaining adoption with about 25 percent of Americans owning one, up 12 percent from 2016. Leading tech brands are well-positioned in the digital health market, with 60 percent of consumers willing to share their health data with the likes of Google in 2016.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
This is an annual bag of goodies.
Highlight #1: retail stores are closing at record pace while Amazon opens stores. This is such a huge trend because it transforms stores from a mini-warehouse into something else: a destination for experience, service, and training. Think Apple store with the highest sales per square foot, genius bar, classes and a showroom. Amazon has pushed its Amazon GO, no lines, no registers concept and it is rolling it out slowly. This is just the beginning...
Engineers at MIT have designed a workout suit that responds to your body heat, according to a study published last week in Science Advances. The clothing, made from latex, is covered with thumbnail- to finger-sized ventilating flaps that open and close depending on how much heat your body puts out. But what's controlling the flaps isn't something you'll find weaved into your usual workout gear -- it's bacteria.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
A good digital strategy should now include smart fabrics and garments as they will become part of the trade in years to come. More leading edge companies should look at fabrics embedded with living organisms, motors and all kinds of electronics to improve confort, track progress or fatigue, reduce cleaning needs, and even, maybe, look better.
But no one knows when exactly they'll get disrupted. Many are betting on eCommerce but from the looks of this report, we may see a lot of changes in our weekly trip to the supermarket, from shelf monitoring to augmented reality.
Then again, grocers are pre-historic in their use of technology because of low margins and a very repetitive shopping experience. We mostly always buy the same products and are looking at our store "experience" to be fast with low prices, not so much fun and experiential (see Amazon GO http://sco.lt/8MTY8X where there is no cash register to slow you down still needs to be cheap http://sco.lt/80HuqX).
So my bets are on the startups that enable faster grocery shopping at a low cost- all others I expect will have a hard time (sorry AR and VR startups...)!
China tops the US as home to the most e-commerce companies with funding over $100M.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
Interesting to see where eCommerce is strong- unsurprising that USA is king, clearly China is not far behind (or ahead?). And Canada is not even on the map.
Seattle-based Amazon is doubling down on AWS and its AI assistant, Alexa. It's seeking to become the central provider for AI-as-a-service.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
Amazon is a beacon in the digital transformation space - part of the famous GAFA acronym - Google Apple Facebook Amazon. This teardown from CBinsights shows that Amazon is way more than the eCommerce retailer we have come to love and rely on so much. The report reviews where Amazon invests and provides unique view into where it may be going. Retailers beware!
There have been more retail bankruptcies so far this year than all of 2016. The number of retailers filing for Chapter 11 bankruptcy is approaching its highest level since 2008 and 2009. Why now? Many point to the rise of Amazon and e-commerce, the glut of malls and a spending shift from clothes to health care and experiences. All of these trends hold true, but they've been building for a while now.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
If you are a retailer with physical stores or a real-estate owner, this chart should scare you into rethinking you long-term strategy regarding a decrease in physical store square footage and increase in eCommerce. From the looks of it, as soon as the cost of money will increase (interest rates), we may see many retailers from the old-wave (read: no eCommerce) be forced into bankruptcy...
Also read this for other very interesting stats, including sales per sq.ft.
The technical potential for automation differs dramatically across sectors and activities.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
We all work so we should all be aware of this trend. For those of us that create strategy for others, this is essential to consider as an underlying trend.
Popular ideas about the working class are woefully out of date. Here are nine people who tell a truer story of what the American work force does today — and will do tomorrow.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
This in-depth report by NY Times demonstrates clearly the impact of digital transformation. What remains are service level jobs that computers or robots cannot perform. Yet.
The Future of Personalization white paper looks at how retailers can deliver a more personalized, one-on-one online shopping experience. Specifically, the paper looks at the retail landscape and the challenges retailers must overcome in order to achieve personalization, such as understanding the individual consumer, including their style, size and brand affinities as well as external and internal factors that affect their decision making.
Farid Mheir's insight:
WHY THIS IS IMPORTANT
Retailers planning their eCommerce solution should take a hard look at their return policy and process. Statistics such as this demonstrate that return rates as high as 45% can wreak havoc on profitability, customer satisfaction and employee frustration!
Starbucks is facing long lines and delays in stores, and the CEO hasn't offered any specific solutions for restoring service.
Farid Mheir's insight:
I love to say that technology and digital in particular can bring huge benefits rapidly but that the impact of changes must be analyzed and addressed. Now Starbuck is in reactive mode after popular online orders are impacting in-store customers.
WHY THIS IS IMPORTANT
Change management and impact on humans and current processes is Paramount, especially now that we live in an omni-channel world.
Its very interesting to see how technology has affected their business making it easier to actually obtain coffee would have a negative effect on their sales. But a large company like Starbucks would not really be effected from this small decline in their stock.
The Artificial Intelligence Revolution isn’t around the corner—it’s here. A common remark is that as soon as some new form of AI is possible, it’s no longer AI, it’s just what computers “do”. And while we won’t notice most of AI’s effects in our world, there will be visible signs as digital technology is infused with AI. Through the lens of commerce, it’s easier to see AI’s deep effects as progress continues. Here are a few examples.
Farid Mheir's insight:
Very proud to share an article I recently co-authored on CloudRaker blog with Simon Hudson. It sheds lights into the potential impacts that AI will have on retail stores.
This transformation echoes the impact of Facebook on the media: there is a dramatic leveling of the playing field. The advantages of scale that guaranteed success in the post-war era just don’t matter very much when advertising is cheap, shelf space is infinite, and shipping is free. And, just as Facebook’s breakdown of the media broke down the political parties, Amazon’s break-down of physical retail will have its own knock-on effects: carrying household supplies is a major reason to own a car, for example, which means Amazon is a laying the foundation for a service like Uber to shift from being a car supplement to a full-on substitution.
Farid Mheir's insight:
A discussion on the impact that technology innovation has had on the election of Trump and more disruption to come from Amazon.
WHY THIS IS IMPORTANT
The author presents compelling arguments about reasons why technology innovation has had such an impact and forces us to rethink most business models. Moreover the analysis of Trump's election as evidence that the power has shifted from editors and political parties to voters and end users is just brilliant and I will certainly use it in the future!
New research shows that 66% of US adults aren't willing to pay more for groceries, even if it means skipping the checkout line
Farid Mheir's insight:
WHY THIS IS IMPORTANT
Amazon GO is pushing the boundaries of retail store technology by bringing together multiple innovations to reduce time it takes to shop by removing cash register and checkout counters. This is very useful in certain industry but it is good to remember the reality of grocery shopping: you do this every week and allocate a large portion of your budget to food. Thus price is very important, especially when you have families and limited budget. It does not mean Amazon GO will fail but that it may not be appropriate in every segment of the retail industry.
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WHY IT MATTERS: traditional retailers and shopping malls are facing store closures as the eCommerce traffic continues to grow in popularity. This first part of a series provides some very useful insights and facts about what many are calling the retail apocalypse.