WHY IT MATTERS: Digital Transformation
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WHY IT MATTERS: Digital Transformation
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Curated by Farid Mheir
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Retail Apocalypse data and insights: Part I - Who's Suffering?

Retail Apocalypse data and insights: Part I - Who's Suffering? | WHY IT MATTERS: Digital Transformation | Scoop.it

While there is evidence that the retail apocalypse is real offline. There are mixed signs about whether online retailing is experiencing a full apocalypse.

Farid Mheir's insight:

WHY IT MATTERS: traditional retailers and shopping malls are facing store closures as the eCommerce traffic continues to grow in popularity. This first part of a series provides some very useful insights and facts about what many are calling the retail apocalypse.

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Delivering Tomorrow: Logistics in 2050 via @DHL #Logistics

Delivering Tomorrow: Logistics in 2050 via @DHL #Logistics | WHY IT MATTERS: Digital Transformation | Scoop.it

Will we be able to create sustainable prosperity, or are we on the way to a climate crash? Is the world interconnected or fragmented? Which new technologies shape our everyday lives? In a new study entitled “Delivering Tomorrow: Logistics in 2050," Deutsche Post DHL Group presents five sweeping, sometimes radical, prospects for the world in 2050 as well as the impact they would have on the logistics industry.

Farid Mheir's insight:

WHY IT MATTERS: very interesting future projection regarding logistics and parcel delivery in the future by a world leader in the field - DHL.

Salman Ali's curator insight, April 6, 2018 1:17 PM
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Blockchain is more than Bitcoin: exploring a plethora of non-financial use cases #Blockchain #bitcoin @Cognizant

Blockchain is more than Bitcoin: exploring a plethora of non-financial use cases #Blockchain #bitcoin @Cognizant | WHY IT MATTERS: Digital Transformation | Scoop.it

Blockchain disruptive nature is derived from its ability to transform almost any process, from basic documentation to settling complex contracts across geographies.

Farid Mheir's insight:

WHY IT MATTERS: we focus on the financial use cases of the blockchain. However there are many more - and potentially more important - use cases for blockchain outside payment and financial transactions. They must be considered careful by anymore preparing a digital strategy today.

Also:

- more recent infographics (2018): https://www.reddit.com/r/CryptoCurrency/comments/7y2zld/infographic_use_cases_for_blockchain/

- another list: https://www.experfy.com/blog/blockchain-use-cases-that-have-potential-to-disrupt-society

- other financial use cases explained: https://hackernoon.com/popular-use-cases-of-blockchain-technology-you-need-to-know-df4e1905d373 

- slideshare presentation: https://www.slideshare.net/IBTSMG/blockchain-use-cases-75417476 

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Beware of the digital cliff: digital transformation happens very fast and companies must prepare for that event, even though its timing is difficult to determine #exponentialGrowth #digitalDisruption

Beware of the digital cliff: digital transformation happens very fast and companies must prepare for that event, even though its timing is difficult to determine #exponentialGrowth #digitalDisruption | WHY IT MATTERS: Digital Transformation | Scoop.it

Digital transformation does not happen slowly over time, but rather abruptly after a long period of denial by industry leaders.

Farid Mheir's insight:

WHY IT MATTERS: this post from 2013 is still as valid today as it was 5 years ago. Why do so many companies continue to be in denial?

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Should your business become AI-first? How can traditional retailers compete with Amazon as Rebuilds Itself Around Artificial Intelligence #AI #Retail

Should your business become AI-first? How can traditional retailers compete with Amazon as Rebuilds Itself Around Artificial Intelligence #AI #Retail | WHY IT MATTERS: Digital Transformation | Scoop.it

The Alexa voice platform and other deep learning projects have made Amazon an AI leader.

Farid Mheir's insight:

WHY IT MATTERS: if you are a retailer Amazon is your competitor. How are you going to compete with it if all you do is have a mediocre website, little social media presence, after-thought eCommerce? Well today you have to include AI in the mix because otherwise all your other efforts will be useless.

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.@HBR proposes a Manager’s Guide to Augmented Reality and a companion #AR inset that you can play with (see video) #mustRead

.@HBR proposes a Manager’s Guide to Augmented Reality and a companion #AR inset that you can play with (see video) #mustRead | WHY IT MATTERS: Digital Transformation | Scoop.it

Augmented reality technologies promise to transform how we learn, make decisions, and interact with the physical world. In this package we explain what AR is, how its applications are evolving, and why it’s so important.

Farid Mheir's insight:

WHY IT MATTERS: AR is one of those technologies that have been discussed for so many years and that will explode into the scene with a plethora of consumer and business applications in the coming years. An overnight success story that has been 10 years in the making (if not more). This paper helps managers see business applications for this technology.

What makes it so compelling in the fact that mobile devices (2B+ and counting) all have support for this technology builtin. Just checkout the video I made using my Google Pixel 2 phone camera this morning. It just works!

https://www.facebook.com/fmheir/posts/10155798075150309

And Apple iOS users have the equivalent.

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Amazon creating its own #cryptocurrency would be the biggest threat to #bitcoin

Amazon creating its own #cryptocurrency would be the biggest threat to #bitcoin | WHY IT MATTERS: Digital Transformation | Scoop.it

Whether Amazon chooses bitcoin, ethereum, or something else altogether, their choice will have dramatic consequences on the existing cryptocurrency landscape. Cryptocurrency and the technology behind it are here to stay, but bitcoin and its reign as the number one cryptocurrency might not be.

Farid Mheir's insight:

WHY IT MATTERS: believe in blockchain technology but be careful about bitcoin. This article raises very valid concerns that should make anyone take very careful steps with their bitcoin investments - as it could all disappear the day that another "better" or more stable cryptocurrency appears on the market...

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#mustRead eBook for #retailers to Draft and Enforce a Successful Reseller Pricing Policy and control their product prices online via @trackstreet

#mustRead eBook for #retailers to Draft and Enforce a Successful Reseller Pricing Policy and control their product prices online via @trackstreet | WHY IT MATTERS: Digital Transformation | Scoop.it

In this practical guide, you'll learn:

  • The Pros / Cons of Different Pricing Policy Types including MAP (Minimum Acceptable Pricing) and UPP (Unilateral Pricing Policies)
  • The Top Mistakes people make drafting their policies that can land them in legal trouble and tips from legal experts to avoid them
  • How to determine the size of your branding problem and detect violations in Amazon and other Websites and Online Marketplaces
  • Ways to automate enforcement
  • Get practical advice from the pros
Farid Mheir's insight:

WHY IT MATTERS: manufacturers need to enforce their pricing policies. Online ecommerce raises a number of challenges but tools like Trackstreet provide advanced solutions to help manage this critical aspect of any brand.

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Jeff Bezos: The electricity metaphor for the dotcom boom and Internet - This can apply now to #AI #bitcoin #blockchain #TED

The dot-com boom and bust is often compared to the Gold Rush. But Amazon.com founder Jeff Bezos says its more like the early days of the electric industry.

Farid Mheir's insight:

WHY IT MATTERS: I've used the electricity metaphor many times before to explain the digital transformation potential impact on businesses. Jezz Bezos here gives us a great presentation that I believe also applies to more current technologies that are artificial intelligence and the blockchain. Well invested 15min video (or 7.5min at 2x speed ;-)

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Short #video on a company that uses #blockchain to track food products from producers to table and prevent foodborne illness

Taiwanese e-commerce platform OwlTing wants to change the way consumers think about their food. This year, it launched the world’s first blockchain-based app for tracing food products — including pork. And the process is pretty simple: by scanning a sticker on a slab of pork, OwlTing customers can quickly access information about everything from a piglet’s date of birth, to the vaccines it received before its slaughter. There’s a lot more to blockchain technology than learning obscure facts about a pork chop, however. For producers, using blockchain-based technologies to trace food through processing and shipping means that they might be able to avoid widespread food waste should a contamination arise — and even save lives. And it is not just small companies that are interested in this technology. The largest retailer in the world, Walmart recently partnered with IBM to develop their own pilot blockchain system. VICE News Tonight visited Taiwan to see how blockchain is affecting pork production, and then to Walmart to find out why the company thinks consumers are going to benefit from this technology.

Farid Mheir's insight:

WHY IT MATTERS: blockchain is the technology behind the crypto-currency bitcoin. It has applications in many industries and this short video shows how it can be used in to track food products and prevent illnesses.

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eCommerce Trends 2016-2017

eCommerce Trends 2016-2017 | WHY IT MATTERS: Digital Transformation | Scoop.it
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

The report provides a good overview of key trends in eCommerce today with some useful trends and survey data.

tavaresandro's curator insight, July 14, 2017 8:04 AM

WHY THIS IS IMPORTANT

The report provides a good overview of key trends in eCommerce today with some useful trends and survey data.

densesmew's comment, July 18, 2017 5:27 AM
good
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Weekend read: 350 slides Mary Meeker’s 2017 internet trends report - eCommerce is killing traditional retail #1

Weekend read: 350 slides Mary Meeker’s 2017 internet trends report - eCommerce is killing traditional retail #1 | WHY IT MATTERS: Digital Transformation | Scoop.it

The most anticipated slide deck of the year is here. Key takeaways:

  • Global smartphone growth is slowing: Smartphone shipments grew 3 percent year over year last year, versus 10 percent the year before. This is in addition to continued slowing internet growth, which Meeker discussed last year.
  • Voice is beginning to replace typing in online queries. Twenty percent of mobile queries were made via voice in 2016, while accuracy is now about 95 percent.
  • In 10 years, Netflix went from 0 to more than 30 percent of home entertainment revenue in the U.S. This is happening while TV viewership continues to decline.
  • Entrepreneurs are often fans of gaming, Meeker said, quoting Elon Musk, Reid Hoffman and Mark Zuckerberg. Global interactive gaming is becoming mainstream, with 2.6 billion gamers in 2017 versus 100 million in 1995. Global gaming revenue is estimated to be around $100 billion in 2016, and China is now the top market for interactive gaming.
  • China remains a fascinating market, with huge growth in mobile services and payments and services like on-demand bike sharing. (More here: The highlights of Meeker's China slides.)
  • While internet growth is slowing globally, that’s not the case in India, the fastest growing large economy. The number of internet users in India grew more than 28 percent in 2016. That’s only 27 percent online penetration, which means there’s lots of room for internet usership to grow. Mobile internet usage is growing as the cost of bandwidth declines. (More here: The highlights of Meeker's India slides.)
  • In the U.S. in 2016, 60 percent of the most highly valued tech companies were founded by first- or second-generation Americans and are responsible for 1.5 million employees. Those companies include tech titans Apple, Alphabet, Amazon and Facebook.
  • Healthcare: Wearables are gaining adoption with about 25 percent of Americans owning one, up 12 percent from 2016. Leading tech brands are well-positioned in the digital health market, with 60 percent of consumers willing to share their health data with the likes of Google in 2016.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

This is an annual bag of goodies.

Highlight #1: retail stores are closing at record pace while Amazon opens stores. This is such a huge trend because it transforms stores from a mini-warehouse into something else: a destination for experience, service, and training. Think Apple store with the highest sales per square foot, genius bar, classes and a showroom. Amazon has pushed its Amazon GO, no lines, no registers concept and it is rolling it out slowly. This is just the beginning...

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Bacteria open vents in this shirt when you sweat- smart fabrics are almost here

Bacteria open vents in this shirt when you sweat- smart fabrics are almost here | WHY IT MATTERS: Digital Transformation | Scoop.it

Engineers at MIT have designed a workout suit that responds to your body heat, according to a study published last week in Science Advances. The clothing, made from latex, is covered with thumbnail- to finger-sized ventilating flaps that open and close depending on how much heat your body puts out. But what's controlling the flaps isn't something you'll find weaved into your usual workout gear -- it's bacteria.

Farid Mheir's insight:

WHY THIS IS IMPORTANT

A good digital strategy should now include smart fabrics and garments as they will become part of the trade in years to come. More leading edge companies should look at fabrics embedded with living organisms, motors and all kinds of electronics to improve confort, track progress or fatigue, reduce cleaning needs, and even, maybe, look better.

 

This article is part of a larger discussion on smart fabrics. Read more here: https://www.engadget.com/2017/05/23/the-future-of-fashion-and-technology/ 

NAKUL SINGH's comment, May 27, 2017 7:56 AM
its nice for learning facts.
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Grocery Store Of The Future: 65 Startups Reimagining Shelf Stocking, Product Promotion, Shopper Tracking, And More

Grocery Store Of The Future: 65 Startups Reimagining Shelf Stocking, Product Promotion, Shopper Tracking, And More | WHY IT MATTERS: Digital Transformation | Scoop.it
The startups in this infographic have raised nearly $1.5B to optimize grocery store operations with AI, virtual reality and more.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

Grocery is the last frontier for digital disruption, everyone knows (huge market but late adopter of digital, especially eCommerce see http://sco.lt/8ai7W5 http://sco.lt/6q1Ijx http://sco.lt/8Y94vh ).

But no one knows when exactly they'll get disrupted. Many are betting on eCommerce but from the looks of this report, we may see a lot of changes in our weekly trip to the supermarket, from shelf monitoring to augmented reality.

Then again, grocers are pre-historic in their use of technology because of low margins and a very repetitive shopping experience. We mostly always buy the same products and are looking at our store "experience" to be fast with low prices, not so much fun and experiential (see Amazon GO http://sco.lt/8MTY8X where there is no cash register to slow you down still needs to be cheap http://sco.lt/80HuqX).

So my bets are on the startups that enable faster grocery shopping at a low cost- all others I expect will have a hard time (sorry AR and VR startups...)!

StartupVideoStash's curator insight, May 3, 2017 6:50 AM
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E-Commerce Planet without Canada: The Most Well-Funded Private E-Commerce Companies In One Map

E-Commerce Planet without Canada: The Most Well-Funded Private E-Commerce Companies In One Map | WHY IT MATTERS: Digital Transformation | Scoop.it
China tops the US as home to the most e-commerce companies with funding over $100M.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

Interesting to see where eCommerce is strong- unsurprising that USA is king, clearly China is not far behind (or ahead?). And Canada is not even on the map.

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Amazon Strategy Teardown: Building New Business Pillars In AI, Next-Gen Logistics, And Enterprise Cloud Apps

Amazon Strategy Teardown: Building New Business Pillars In AI, Next-Gen Logistics, And Enterprise Cloud Apps | WHY IT MATTERS: Digital Transformation | Scoop.it
Seattle-based Amazon is doubling down on AWS and its AI assistant, Alexa. It's seeking to become the central provider for AI-as-a-service.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

Amazon is a beacon in the digital transformation space - part of the famous GAFA acronym - Google Apple Facebook Amazon. This teardown from CBinsights shows that Amazon is way more than the eCommerce retailer we have come to love and rely on so much. The report reviews where Amazon invests and provides unique view into where it may be going. Retailers beware!

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Retailers filing for #Chapter11 #bankruptcy approaching highest level since 2008- possible cause = #eCommerce?

Retailers filing for #Chapter11 #bankruptcy approaching highest level since 2008- possible cause = #eCommerce? | WHY IT MATTERS: Digital Transformation | Scoop.it

There have been more retail bankruptcies so far this year than all of 2016. The number of retailers filing for Chapter 11 bankruptcy is approaching its highest level since 2008 and 2009.
Why now? Many point to the rise of Amazon and e-commerce, the glut of malls and a spending shift from clothes to health care and experiences. All of these trends hold true, but they've been building for a while now.

Farid Mheir's insight:

WHY THIS IS IMPORTANT

If you are a retailer with physical stores or a real-estate owner, this chart should scare you into rethinking you long-term strategy regarding a decrease in physical store square footage and increase in eCommerce. From the looks of it, as soon as the cost of money will increase (interest rates), we may see many retailers from the old-wave (read: no eCommerce) be forced into bankruptcy...

 

Also read this for other very interesting stats, including sales per sq.ft.

http://www.zerohedge.com/news/2017-04-22/retail-bubble-has-now-burst-record-8640-stores-are-closing-2017 

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Where machines could replace humans--and where they can’t (yet)

Where machines could replace humans--and where they can’t (yet) | WHY IT MATTERS: Digital Transformation | Scoop.it
The technical potential for automation differs dramatically across sectors and activities.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

We all work so we should all be aware of this trend. For those of us that create strategy for others, this is essential to consider as an underlying trend.

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The Jobs Americans Do #mustRead via @NYT

The Jobs Americans Do #mustRead via @NYT | WHY IT MATTERS: Digital Transformation | Scoop.it
Popular ideas about the working class are woefully out of date. Here are nine people who tell a truer story of what the American work force does today — and will do tomorrow.
Farid Mheir's insight:

WHY THIS IS IMPORTANT

This in-depth report by NY Times demonstrates clearly the impact of digital transformation. What remains are service level jobs that computers or robots cannot perform. Yet. 

A sobering - mandatory - read for our kids.

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Average return rates in apparel eCommerce are up to 45% for women via @truefit 

Average return rates in apparel eCommerce are up to 45% for women via @truefit  | WHY IT MATTERS: Digital Transformation | Scoop.it

The Future of Personalization white paper looks at how retailers can deliver a more personalized, one-on-one online shopping experience. Specifically, the paper looks at the retail landscape and the challenges retailers must overcome in order to achieve personalization, such as understanding the individual consumer, including their style, size and brand affinities as well as external and internal factors that affect their decision making.

Farid Mheir's insight:

WHY THIS IS IMPORTANT

Retailers planning their eCommerce solution should take a hard look at their return policy and process. Statistics such as this demonstrate that return rates as high as 45% can wreak havoc on profitability, customer satisfaction and employee frustration!

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Starbucks mobile orders creating long lines + delays. Result: 2% drop in traffic & 4% drop in stock price 

Starbucks mobile orders creating long lines + delays. Result: 2% drop in traffic & 4% drop in stock price  | WHY IT MATTERS: Digital Transformation | Scoop.it
Starbucks is facing long lines and delays in stores, and the CEO hasn't offered any specific solutions for restoring service.
Farid Mheir's insight:

I love to say that technology and digital in particular can bring huge benefits rapidly but that the impact of changes must be analyzed and addressed. Now Starbuck is in reactive mode after popular online orders are impacting in-store customers.

 

WHY THIS IS IMPORTANT

Change management and impact on humans and current processes is Paramount, especially now that we live in an omni-channel world.

Emma Gongon's curator insight, December 7, 2020 4:19 PM
Its very interesting to see how technology has affected their business making it easier to actually obtain coffee would have a negative effect on their sales. But a large company like Starbucks would not really be effected from this small decline in their stock.
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12 Retail trends and predictions in retail for 2017

12 Retail trends and predictions in retail for 2017 | WHY IT MATTERS: Digital Transformation | Scoop.it
This year’s forecasts will highlight the trends & issues that we think will have major impacts on the retail industry over the coming 12 months.
Farid Mheir's insight:

Predictions for retail word this year.

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How AI is Changing the Way You Buy Things via @cloudraker @shudson 

How AI is Changing the Way You Buy Things via @cloudraker @shudson  | WHY IT MATTERS: Digital Transformation | Scoop.it

The Artificial Intelligence Revolution isn’t around the corner—it’s here. A common remark is that as soon as some new form of AI is possible, it’s no longer AI, it’s just what computers “do”. And while we won’t notice most of AI’s effects in our world, there will be visible signs as digital technology is infused with AI. Through the lens of commerce, it’s easier to see AI’s deep effects as progress continues. Here are a few examples.

Farid Mheir's insight:

Very proud to share an article I recently co-authored on CloudRaker blog with Simon Hudson. It sheds lights into the potential impacts that AI will have on retail stores.

A must read ;-)

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The State of Technology at the End of 2016 via @stratechery @gnat 

The State of Technology at the End of 2016 via @stratechery @gnat  | WHY IT MATTERS: Digital Transformation | Scoop.it
This transformation echoes the impact of Facebook on the media: there is a dramatic leveling of the playing field. The advantages of scale that guaranteed success in the post-war era just don’t matter very much when advertising is cheap, shelf space is infinite, and shipping is free. And, just as Facebook’s breakdown of the media broke down the political parties, Amazon’s break-down of physical retail will have its own knock-on effects: carrying household supplies is a major reason to own a car, for example, which means Amazon is a laying the foundation for a service like Uber to shift from being a car supplement to a full-on substitution.
Farid Mheir's insight:

A discussion on the impact that technology innovation has had on the election of Trump and more disruption to come from Amazon. 

 

WHY THIS IS IMPORTANT

The author presents compelling arguments about reasons why technology innovation has had such an impact and forces us to rethink most business models. Moreover the analysis of Trump's election as evidence that the power has shifted from editors and political parties to voters and end users is just brilliant and I will certainly use it in the future!

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Grocery is very price sensitive confirms YouGov survey on #Amazon Go: Price, not speed, is more important

Grocery is very price sensitive confirms YouGov survey on #Amazon Go: Price, not speed, is more important | WHY IT MATTERS: Digital Transformation | Scoop.it
New research shows that 66% of US adults aren't willing to pay more for groceries, even if it means skipping the checkout line
Farid Mheir's insight:

WHY THIS IS IMPORTANT

Amazon GO is pushing the boundaries of retail store technology by bringing together multiple innovations to reduce time it takes to shop by removing cash register and checkout counters. This is very useful in certain industry but it is good to remember the reality of grocery shopping: you do this every week and allocate a large portion of your budget to food. Thus price is very important, especially when you have families and limited budget. It does not mean Amazon GO will fail but that it may not be appropriate in every segment of the retail industry.

 

Chart by Statista and BI: http://www.businessinsider.com/amazon-go-consumer-doubt-survey-chart-2016-12 

 

Also read more on Amazon GO: http://fmcs.digital/?s=amazon+go 

Aicha Kheloufi's curator insight, December 16, 2016 6:48 AM
Ce que pensent les clients #amazongo
Curated by Farid Mheir
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