Amazon Prime membership had flat growth in the US in the past year, according to a study of 1,000 US adults from Morgan Stanley.
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WHY IT MATTERS: Digital Transformation
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Farid Mheir
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Exclusive research by us at LDV Capital is the first publicly shared, in-depth analysis which estimates how many cameras will be in the world in 2022. Key Findings include:
Farid Mheir's insight:
WHY IT MATTERS: cameras will become ubiquitous and AI systems will analyze those images to provide business services but also track our every move. This reports presents trends in this area. 
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I needed to get rid of some old clothes, but instead of turning to eBay, Poshmark, or local consignment stores, I tried selling them on Instagram. It worked.
Farid Mheir's insight:
WHY IT MATTERS: my 17 year old says everyone at school is doing it - selling their old clothes on instagram. Very simple: open an account like "oncelovedclothing", take pictures of clothes you don't wear anymore, let instagram users bid for the items, at school they simply exchange money for items. Easy. No eBay, no kijiji, no intermediary. Wow.
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FMI and Nielsen Company have partnered on the Digitally Engaged Food Shopper, a strategic engagement surrounding the forces and factors of change driven by digital technologies for both today’s and tomorrow’s food shopper. This multi-year initiative will reveal top trends in digitally enabled food shopping for both retailers and manufacturers to consider in their “connected commerce” strategies and capability investments.
Farid Mheir's insight:
WHY IT MATTERS: actually it doesn't matter but it hurts when I see stats like this one... Only 20% of grocery sales will be conducted online says FMI+Nielsen, when we estimated that we'd reach that number by 2005 when we first launched IGA cybermarket on Aug 25 1996! Grocery will probably the last industry to convert to online - and I understand why because of intrinsic complexity (perishable products, tiny margins, etc.).
sandwichpanel's comment,
November 2, 2017 5:44 AM
good for you .please check it out http://www.roof-sandwichpanel.com/
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This is what your shopping experience will look like in the future.
Farid Mheir's insight:
WHY THIS IS IMPORTANT First, it is from the head of the largest retailer on the planet. Second, it draws from insights - and a great video - from the World Economic Forum.
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Walmart is investing in NVIDIA chips, which are high-level graphical processing units (GPUs), in order to build out its cloud network.
Farid Mheir's insight:
WHY THIS IS IMPORTANT The chart says it all: walmart investments in ecommerce have paid off with 60% growth in recent months.
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An Amazon team at Lab126, a research center based in San Francisco, has developed an algorithm that learns about a particular style of fashion from images, and can then generate new items in similar styles from scratch—essentially, a simple AI fashion designer. The approach is crude and hardly ready for Project Runway, but it hints at the possibilities.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Not only does this experiment show potential for AI to enter the protected world of human creativity, it also signals we soon will be able to go from idea to design to production to sales using AI, automated 3D printing factories and eCommerce. Will we soon see a fully autonomous fashion retailer with no designers, no production staff, no stores that create and sell original clothing?
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We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
Farid Mheir's insight:
WHY THIS IS IMPORTANT The report provides a good overview of key trends in eCommerce today with some useful trends and survey data.
tavaresandro's curator insight,
July 14, 2017 8:04 AM
WHY THIS IS IMPORTANT The report provides a good overview of key trends in eCommerce today with some useful trends and survey data.
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Instacart is excited to announce our first public dataset release, “The Instacart Online Grocery Shopping Dataset 2017”. This anonymized dataset contains a sample of over 3 million grocery orders from more than 200,000 Instacart users. For each user, we provide between 4 and 100 of their orders, with the sequence of products purchased in each order. We also provide the week and hour of day the order was placed, and a relative measure of time between orders.
Farid Mheir's insight:
WHY THIS IS IMPORTANT In today's eCommerce world, winners do not limit themselves to building great catalogs and payment processing experience. They actively analyze data to understand customer behaviour, to provide them with exceptional information to speed-up their shopping experience, but also maybe make them buy more or more expensive products. This is a great example of such a data analysis by grocery shopping leader instacart. It provides amazing insights into grocery shopping but also has open sourced the data for others to benefit.
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The startups in this infographic have raised nearly $1.5B to optimize grocery store operations with AI, virtual reality and more.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Grocery is the last frontier for digital disruption, everyone knows (huge market but late adopter of digital, especially eCommerce see http://sco.lt/8ai7W5 http://sco.lt/6q1Ijx http://sco.lt/8Y94vh ). But no one knows when exactly they'll get disrupted. Many are betting on eCommerce but from the looks of this report, we may see a lot of changes in our weekly trip to the supermarket, from shelf monitoring to augmented reality. Then again, grocers are pre-historic in their use of technology because of low margins and a very repetitive shopping experience. We mostly always buy the same products and are looking at our store "experience" to be fast with low prices, not so much fun and experiential (see Amazon GO http://sco.lt/8MTY8X where there is no cash register to slow you down still needs to be cheap http://sco.lt/80HuqX). So my bets are on the startups that enable faster grocery shopping at a low cost- all others I expect will have a hard time (sorry AR and VR startups...)!
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Seattle-based Amazon is doubling down on AWS and its AI assistant, Alexa. It's seeking to become the central provider for AI-as-a-service.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Amazon is a beacon in the digital transformation space - part of the famous GAFA acronym - Google Apple Facebook Amazon. This teardown from CBinsights shows that Amazon is way more than the eCommerce retailer we have come to love and rely on so much. The report reviews where Amazon invests and provides unique view into where it may be going. Retailers beware!
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There have been more retail bankruptcies so far this year than all of 2016. The number of retailers filing for Chapter 11 bankruptcy is approaching its highest level since 2008 and 2009.
Farid Mheir's insight:
WHY THIS IS IMPORTANT If you are a retailer with physical stores or a real-estate owner, this chart should scare you into rethinking you long-term strategy regarding a decrease in physical store square footage and increase in eCommerce. From the looks of it, as soon as the cost of money will increase (interest rates), we may see many retailers from the old-wave (read: no eCommerce) be forced into bankruptcy...
Also read this for other very interesting stats, including sales per sq.ft.
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The technical potential for automation differs dramatically across sectors and activities.
Farid Mheir's insight:
WHY THIS IS IMPORTANT We all work so we should all be aware of this trend. For those of us that create strategy for others, this is essential to consider as an underlying trend.
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When it comes to groceries, most Chinese still rely on their neighborhood markets. But that’s starting to change as Alibaba and JD.com use a new form of courier service that works like the Uber of delivery.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Americans have been at the fore-front of eCommerce - and in many respects UK, France and other European countries also. However, news like this remind us to look East to China, India and other Asian countries for digital innovation - here in the context of Retail but I assume it may be the case for other innovations.
tavaresandro's curator insight,
March 27, 2017 11:45 AM
Book sugestion: Reverse Innovation
- https://www.amazon.com/gp/aw/d/1422157644/ref=mp_s_a_1_1?ie=UTF8&qid=1490629081&sr=8-1π=AC_SX236_SY340_QL65&keywords=reverse+innovation
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Farid Mheir's insight:
WHY THIS IS IMPORTANT Based on a detailed report, this article provides a chockful of stats about investments in certain technologies. Although based on a survey, it confirms certain trends that are widely accepted - so there should be no surprises for readers of this blog.
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The Future of Personalization white paper looks at how retailers can deliver a more personalized, one-on-one online shopping experience. Specifically, the paper looks at the retail landscape and the challenges retailers must overcome in order to achieve personalization, such as understanding the individual consumer, including their style, size and brand affinities as well as external and internal factors that affect their decision making.
Farid Mheir's insight:
WHY THIS IS IMPORTANT Retailers planning their eCommerce solution should take a hard look at their return policy and process. Statistics such as this demonstrate that return rates as high as 45% can wreak havoc on profitability, customer satisfaction and employee frustration!
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Ecommerce continues to make gains among consumers, with more people buying products online than ever before. Indeed, eMarketer recently predicted that worldwide ecommerce sales would total $1.915 trillion in 2016, with $423.34 billion of that coming from North America. And the company forecast double-digit retail ecommerce growth through 2020.
Farid Mheir's insight:
You have to wonder if 2017 will really be the year for online grocery shopping to take off... I've been saying it since 1996, and one year I will be right! ;-)
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This year’s forecasts will highlight the trends & issues that we think will have major impacts on the retail industry over the coming 12 months.
Farid Mheir's insight:
Predictions for retail word this year.
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The Artificial Intelligence Revolution isn’t around the corner—it’s here. A common remark is that as soon as some new form of AI is possible, it’s no longer AI, it’s just what computers “do”. And while we won’t notice most of AI’s effects in our world, there will be visible signs as digital technology is infused with AI. Through the lens of commerce, it’s easier to see AI’s deep effects as progress continues. Here are a few examples.
Farid Mheir's insight:
Very proud to share an article I recently co-authored on CloudRaker blog with Simon Hudson. It sheds lights into the potential impacts that AI will have on retail stores. A must read ;-)
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Generation Z (Gen Z), born after 2000, is the first generation not to have known life without technologies and services such as smartphones, iPads, Facebook, Instagram and WhatsApp. Exposure to these technologies and services has influenced this demographic’s broader expectations and behaviors. We have identified three defining attributes of Gen Zers:
US consumers spent $829.5 billion on Gen Zers in 2015, we estimate. Around $66 billion of that total was spent on discretionary categories, while most of it was spent on essential or semi discretionary categories such as housing, food, clothing and transportation.
Farid Mheir's insight:
Make sure you can fulfill their digital needs because they are coming to replace the millennials!
Farid Mheir's curator insight,
January 15, 2017 6:09 PM
Make sure you can fulfill their digital needs because they are coming to replace the millennials!
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Generation Z (Gen Z), born after 2000, is the first generation not to have known life without technologies and services such as smartphones, iPads, Facebook, Instagram and WhatsApp. Exposure to these technologies and services has influenced this demographic’s broader expectations and behaviors. We have identified three defining attributes of Gen Zers:
US consumers spent $829.5 billion on Gen Zers in 2015, we estimate. Around $66 billion of that total was spent on discretionary categories, while most of it was spent on essential or semi discretionary categories such as housing, food, clothing and transportation.
Farid Mheir's insight:
Make sure you can fulfill their digital needs because they are coming to replace the millennials!
Farid Mheir's curator insight,
January 16, 2017 9:17 AM
Make sure you can fulfill their digital needs because they are coming to replace the millennials!
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Amazon is building an app that connects truck drivers with shippers, getting itself into the $800 billion trucking industry.
Farid Mheir's insight:
WHY THIS IS IMPORTANT A key piece of eCommerce and retail has to do with delivering packages from warehouse to customer homes or offices. Amazon spends 12% of its revenue for shipping and is expected to ship more volume than FedEx in 3 years. To reduce this cost and improve customer service by allowing more frequent and faster delivery, Amazon has been doing a number of things: 1- putting trucks on the road with its AmazonFresh grocery delivery service; 2- building delivery infrastructure between its warehouses and distribution centers and delivery spokes; 3- now it is planning to become a broker between small parcel delivery providers in a UBER like model (this article) 4- self-driving vehicles have been targeting trucking industry as their primary focus, with UBER recently investing in startup OTTO and demonstrating a 2000 case beer delivery via self driving truck Combine all these innovations and you have a profound disruption in the delivery and logistics industry. Retailers should now consider Amazon no longer as an online marketplace and third-party logistics company (3PL) but also as a parcel delivery solution provider that can compete FedEx and UPS provide last-mile delivery solutions and eliminate the need for retailers to maintain or lease their own delivery vans and trucks.
Links in this post:
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A motion graphic showing how Amazon’s new shopping experience Amazon Go will work. Simply scan in, take what you want and “Go”.
Farid Mheir's insight:
Below are some articles that describe AmazonGO technology in more detail, including a video animation. As you can see, we know very little and everyone is guessing at this time based on patent filing and an article from a consultant now hired by Amazon.
Various other articles:
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As we pass 2.5bn smartphones on earth and head towards 5bn, and mobile moves from creation to deployment, the questions change. What's the state of the smartphone, machine learning and 'GAFA', and what can we build as we stand on the shoulders of giants?
Farid Mheir's insight:
Amazing insights into the mobile industry state and trends.
WHY THIS IS IMPORTANT Andreessen Horowitz, and Benedict Evans in particular, have been known to spot trends long before everyone else. Here again, it appears they are making predictions about retailing - following in the steps of the print industry when Internet came along. Not certain I agree about the parallel but I agree that mobile and AI and other technologies will impact and transform the retail world in the near future. However, as opposed to the print media, retailers often sell physical goods that cannot, for now, be 3D printed at home. So either you pick them up in the store or get it delivered by FedEx or a drone. That being said, retail stores are bound to transform in showrooms and service centers as I wrote about in the past. And this is a major shift that many will fail to take.
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Explore consumer attitudes and trends about Black Friday retail this year in our latest report. Our pre-Thanksgiving survey polled more than 1,200 consumers across the United States to get a pulse check on their shopping strategy for the long Thanksgiving weekend that includes Black Friday and Cyber Monday. This year 76 percent of holiday shoppers plan to shop over the long weekend, spending an average of $400—that is $31 more than last year.
Farid Mheir's insight:
Deloitte survey on Thanksgiving weekend forecast.
WHY THIS IS IMPORTANT Always interesting to look at the forecast then compare with actual numbers. In the past, the pattern was clear: people move their holiday shopping online. What is also interesting is in the chart above about webrooming and showrooming: physical stores continue to play a big role and that is why omni-channel technologies are more important than never.
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Curated by Farid Mheir
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WHY IT MATTERS: I reported in the past that Prime programme has a total value of 143B$ (http://sco.lt/8ot9NJ). These updated numbers show that growth continues outside the US. Expect Amazon to leverage its membership programme to wall-in its clients and protect it from competition. Tough road ahead for other retailers as Prime members will be looking to stay with the brand.