The food delivery ecosystem suffers from a lack of differentiation, compounded by an opaque and confusing web of markups and fees.
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hanoilink's comment,
July 30, 2020 12:56 AM
http://hanoilink.com.vn/du-hoc-nhat-ban-nen-chon-truong-nao/
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Curated by Farid Mheir
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WHY IT MATTERS: delivery is the last problem to solve for eCommerce to explode. Not only do delivery fees need to be reduced via automation and "milk runs", but it is impossible for retailers and restaurant to support the rent of mostly empty space (during covid and I assume some time after) in prime locations. The overall business model has to change. Ghost kitchens, dark stores, and other solutions are required.