WHY IT MATTERS: Digital Transformation
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WHY IT MATTERS: Digital Transformation
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Curated by Farid Mheir
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200+ Amazon Seller Tools - Big List of #FBA Software and Apps

200+ Amazon Seller Tools - Big List of #FBA Software and Apps | WHY IT MATTERS: Digital Transformation | Scoop.it

I tested more than 200 apps myself, and here are my comments. On this list you will find Amazon product research tools, ppc software, ranking tools, review software, etc.

Farid Mheirs insight:

WHY IT MATTERS: anyone looking at fulfillment by amazon (FBA) should consider this reference for add-on tools.

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"Retailers want to sell more online but have lower margin from online sales, whereas brands have higher margins online" - perfect summary of issues facing #retail today from @benedictevans

"Retailers want to sell more online but have lower margin from online sales, whereas brands have higher margins online" - perfect summary of issues facing #retail today from @benedictevans | WHY IT MATTERS: Digital Transformation | Scoop.it
Farid Mheirs insight:

WHY IT MATTERS: I don't pay for much content these days but I did for Benedict Evans newsletter because he sits - as I do - at the confluence between technology and business and often, as in this quote, coins the issues in a few words. 

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The #RetailTech Emerging Landscape via @Deloitte offers insights beyond just a list of #startups

The #RetailTech Emerging Landscape via @Deloitte offers insights beyond just a list of #startups | WHY IT MATTERS: Digital Transformation | Scoop.it

This report goes beyond mapping technology startups and focuses in on how those technologies address retailers' and consumer brands' needs today.

Farid Mheirs insight:

WHY IT MATTERS: although the focus is on Israel startups the analysis applies worldwide IMO.

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A Guide to Saas #ecommerce technologies via @Plytix

A Guide to Saas #ecommerce technologies via @Plytix | WHY IT MATTERS: Digital Transformation | Scoop.it

SaaS-based ecommerce technology offers all the features modern retailers need to serve their customers and run their businesses effectively. And because it’s hosted off-site by a vendor with subject matter expertise in their specific industry and software, good SaaS ecommerce tech is always up to date, always ready to handle new market trends, and always ready to scale as your business grows and changes.

Farid Mheirs insight:

WHY IT MATTERS: a simple overview of cloud based ecommerce solutions that small businesses should consider.

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Les consommateurs seront au rendez-vous de #achatlocal seulement si les #commercants réusissent à offrir des produits compétitifs sur plusieurs aspects #lepanierbleu

Les consommateurs seront au rendez-vous de #achatlocal seulement si les #commercants réusissent à offrir des produits compétitifs sur plusieurs aspects #lepanierbleu | WHY IT MATTERS: Digital Transformation | Scoop.it

Our research indicates what consumers will continue to value as the coronavirus crisis evolves.

Farid Mheirs insight:

WHY IT MATTERS: cet article et surtout ce chart indique clairement que l'achat local ne fonctionnera pas seulement si les commerces sont présents en ligne. Ils devront aussi avoir des prix compétitifs, une bonne valeur, la disponibilité, etc. etc.

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A report from @Mirakl + @ATKearney highlights the essential elements that an #ecommerce #marketplace platform should have - but fails to address #fulfillment & #delivery IMHO #sad

A report from @Mirakl + @ATKearney highlights the essential elements that an #ecommerce #marketplace platform should have - but fails to address #fulfillment & #delivery IMHO #sad | WHY IT MATTERS: Digital Transformation | Scoop.it

Best Practice for Adopting the World’s Most Successful eCommerce Model.

Farid Mheirs insight:

WHY IT MATTERS: always the same, reports stress all the elements and solutions on the FRONT-OFFICE and hide under the rug the make-or-break elements of the BACK-OFFICE - probably because they are the most difficult elements to get right. Or maybe is it because they don't know? ;-)

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5 Trends for the Future of Ecommerce in 2021 by @Shopify

5 Trends for the Future of Ecommerce in 2021 by @Shopify | WHY IT MATTERS: Digital Transformation | Scoop.it

Don’t believe the hype: retail isn’t failing nor is success tied to innovation for innovation’s sake. What is the future of ecommerce for 2021 and beyond? 5 insights offer the answer.

Farid Mheirs insight:

WHY IT MATTERS: Shopify is now a leader in the field so their annual report provides important insights.

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The #eCommerce Trends 2021 from @divante sound about right

The #eCommerce Trends 2021 from @divante sound about right | WHY IT MATTERS: Digital Transformation | Scoop.it

The eCommerce Trends 2021 report ranks the most significant trends in the years to come based on the opinions of eCommerce experts.

Farid Mheirs insight:

WHY IT MATTERS: the explosion of ecommerce due to covid lockdown will see impacts in years to come. This list sounds about right regarding what's coming in the foreseable future...

Filip Nowakowski's curator insight, December 17, 2020 6:53 AM
e-commerce raport trendów
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Selling Direct to Consumer #DTC is gaining in popularity with manufacturer and this report lays out the PROs and CONs via @PriceSpider

Selling Direct to Consumer #DTC is gaining in popularity with manufacturer and this report lays out the PROs and CONs via @PriceSpider | WHY IT MATTERS: Digital Transformation | Scoop.it

A hype free guide to an all channel approach to selling your brand direct to consumer.

Farid Mheirs insight:

WHY IT MATTERS: useful reference when considering going direct to consumers as there are PROs and CONs for doing it and this report highlights them well.

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RETURNS ARE A MAJOR ISSUE for #eCommerce. Case in point: return rates of 50% for @zalando may be typical but still represent a *huge* waste of time, effort, energy, etc. Solutions exist but are not...

RETURNS ARE A MAJOR ISSUE for #eCommerce. Case in point: return rates of 50% for @zalando may be typical but still represent a *huge* waste of time, effort, energy, etc. Solutions exist but are not... | WHY IT MATTERS: Digital Transformation | Scoop.it

From the top 500 report on delivery in Europe

Farid Mheirs insight:

WHY IT MATTERS: 50% return rates stated as "normal" for this retailer: I find it shameful and unsustainable for many reasons (economic and environmental for starters). It is great that only 0.05% end up in the landfill but this is not the case in most organizations: returns are at best discounted and most often trashed. How can small retailers build profitable eCommerce business models when 1in2 or 1in10 orders gets returned? It may work ok for apparel or luxury or other high margins segments, but for most retailers this is not the case. Returns are a problem and they need to be addressed!

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The Commerce Platform Evaluation Guide from @Shopify provides useful insights and criteria to help pick a solution and is of course #biased ;-)

The Commerce Platform Evaluation Guide from @Shopify provides useful insights and criteria to help pick a solution and is of course #biased ;-) | WHY IT MATTERS: Digital Transformation | Scoop.it

Choose a future-ready commerce platform for your best (and worst) days with this guide.

Farid Mheirs insight:

WHY IT MATTERS: picking the right ecommerce platform is not easy. This guide can help - keeping in mind that it is very biased to Shopify strengths ;-)

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Google Shopping for Shopify: The Definitive Guide is a great illustration of the complexity and the craft/skills required to standout in a sea of #ecommerce websites, marketplaces and search engine...

Google Shopping for Shopify: The Definitive Guide is a great illustration of the complexity and the craft/skills required to standout in a sea of #ecommerce websites, marketplaces and search engine... | WHY IT MATTERS: Digital Transformation | Scoop.it

The only resource you need to profit from Google Shopping on Shopify. Read this free definitive guide for free today to save yourself time and frustration.

Farid Mheirs insight:

WHY IT MATTERS: this guide is specific about Google and Shopify but the principles apply to all eCommerce solutions and the various discovery channels out there (facebook, Amazon, etc.). It highlights the relative complexity and expertise required to let your eCommerce website standout in a sea of solutions. Retailers thus must learn new ways to market and merchandize their store and their products to standout online. In the illustration from the guide, just crafting the right title for your product names requires time and effort in order to make it easy for users to *find* your products on Google. Not easy, not simple. This is where Le Panier Bleu can help by reducing the clutter and making local retailers standout when buying local is a concern for shoppers...

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12 #Quebec #ecommerce and #retailTech solutions to help small #retailers improve their #digitalTransformation via @cercleAPI @CQIC #achatlocal #lepanierbleu

12 #Quebec  #ecommerce and #retailTech solutions to help small #retailers improve their #digitalTransformation via @cercleAPI @CQIC #achatlocal #lepanierbleu | WHY IT MATTERS: Digital Transformation | Scoop.it

Le Coffre api, c’est un large éventail de solutions innovantes pour chacune des étapes du parcours client ainsi que de l’accompagnement gratuit dans leur intégration. Ces solutions québécoises éprouvées et accessibles à tous visent à améliorer l’expérience consommateur et accroitre l’attractivité de nos commerçants, dans le but de soutenir l’achat local.

Farid Mheirs insight:

WHY IT MATTERS: a great starting point for retailers looking for #local Quebec #tech solutions. One missing tech may be DVORE www.dvore.com for eCommerce... and www.lepanierbleu.ca ;-)

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Insightful study of UK E-Commerce Shipping highlights many areas that confirm pick, pack, delivery and returns need improvement

Insightful study of UK E-Commerce Shipping highlights many areas that confirm pick, pack, delivery and returns need improvement | WHY IT MATTERS: Digital Transformation | Scoop.it

So how do the UK’s largest online shops1 perform during checkout, shipping and returns? The study shows that customer centricity ends after checkout and retailers expect customers to seek information from them, rather than the other way around. As a result of this subpar after-sales support, the UK’s online retailers are throwing away millions of pounds in potential sales every month.

Farid Mheirs insight:

WHY IT MATTERS: this study of 100 post-checkout experiences across UK retailers applies to Quebec, Canada and US as well. Full of useful insights about free delivery, delivery selection, returns, etc.

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Very informative post on how to reduce post-Holiday returns that can apply to any season - it highlights the complexity or #returns for #merchants in their #ecommerce solutions

Very informative post on how to reduce post-Holiday returns that can apply to any season - it highlights the complexity or #returns for #merchants in their #ecommerce solutions | WHY IT MATTERS: Digital Transformation | Scoop.it

On average, 30% of customers will return what they bought online from you during the holidays, and the vast majority will do so within the first month of the post-holiday season. We’ll show you how to reduce holiday returns, automate the returns process, and protect yourself from fraudulent returns.

Farid Mheirs insight:

WHY IT MATTERS: very informative post about returns with useful stats, solutions and links to help retailers manage returns. Especially useful during Holiday shopping but true all year around. Moreover, as retailers move from bricks to clicks, they have to consider this important new aspect that eCommerce brings to the forefront.

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The #eCommerce Achille's heal is Shipping & Delivery and this report from @CBinsight provides great overview of the #Micro-Fulfillment #Technology as last mile delivery grabs attention recently #re...

The #eCommerce Achille's heal is Shipping & Delivery and this report from @CBinsight provides great overview of the #Micro-Fulfillment #Technology as last mile delivery grabs attention recently #re... | WHY IT MATTERS: Digital Transformation | Scoop.it

Micro-fulfillment technology could deliver a faster service for customers while boosting profits for retailers. Read more in this report.

Farid Mheirs insight:

WHY IT MATTERS: last mile delivery is the Achille's heal of eCommerce. This report provides a great overview of the micro-fulfillment solutions out there.

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Amazon planning new service for its rural deliveries to keep costs down and finalize its vertical integration? #ecommerce #retail

Amazon planning new service for its rural deliveries to keep costs down and finalize its vertical integration? #ecommerce #retail | WHY IT MATTERS: Digital Transformation | Scoop.it

Amazon generated $1.6 billion in profit and $3.9 billion in revenue for the postal service in fiscal year 2019, with the postal service delivering 1.54 billion Amazon packages — about 30 percent of Amazon’s total volume last year. With more people relying on deliveries during the coronavirus pandemic, that number is expected to grow throughout the end of the year and well into next year.

Farid Mheirs insight:

WHY IT MATTERS: Amazon delivery cost now account for 17.8% of sales, increasing. It ships billions of packages via postal service in US (and Canada and elsewhere) but reports like these seem to indicate it may want to build its own delivery infrastructure. And this would be bad for eCommerce as Amazon would control the whole supply chain and obviously keep the savings for itself. 

Graph is from The information: https://www.theinformation.com/articles/amazons-massive-spike-in-delivery-stations-poses-threat-to-usps

louisenns's curator insight, November 16, 2020 5:22 AM

WHY IT MATTERS: Amazon delivery cost now account for 17.8% of sales, increasing. It ships billions of packages via postal service in US (and Canada and elsewhere) but reports like these seem to indicate it may want to build its own delivery infrastructure. And this would be bad for eCommerce as Amazon would control the whole supply chain and obviously keep the savings for itself. 

Graph is from The information: https://www.theinformation.com/articles/amazons-massive-spike-in-delivery-stations-poses-threat-to-usps

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What #FrenchTech is doing to support local retailers via digital #startup solutions

What #FrenchTech is doing to support local retailers via digital #startup solutions | WHY IT MATTERS: Digital Transformation | Scoop.it

A l’approche des fêtes de fin d’année, il est d’autant plus important de les soutenir pour les accompagner dans cette période transitoire. Pour y voir plus clair, voici un listing non exhaustif d’initiatives à privilégier pour participer au soutien de l’économie locale française.

Farid Mheirs insight:

WHY IT MATTERS: every country, state, region is faced with similar problem: keeping local stores alive during covid shutdown - and then later on in the face of eCommerce popularity. This article provides a non exhaustive list of French startups that focus on helping local retailers.

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Grocery ecommerce will drive the future of #robotic #fulfillment because it has the order volume and low margins to mandate #automation in its business case - and @Ocado UK grocery retailer appears...

Grocery ecommerce will drive the future of #robotic #fulfillment because it has the order volume and low margins to mandate #automation in its business case - and @Ocado UK grocery retailer appears... | WHY IT MATTERS: Digital Transformation | Scoop.it

Paul Clarke, Ocado's chief technology officer, has said he envisions the company eventually moving to completely "dark" fulfillment centers—ones that would be fully automated and employ virtually no people.

Farid Mheirs insight:

WHY IT MATTERS: the acquisition of robotics for Ocado fulfillment centers could be seen as one more tech announcement. But buried in this Fortune article is this quote from Ocado CTO that summarizes the ultimate goal of grocery eCommerce: dark warehouses with robots doing all the work. 

This may sound very futuristic but in fact it is the consequence of the grocery eCommerce business model: the only way to make money is to have robots to the work that consumers do when pushing carts in the store.

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'This is revolutionary’: new online bookshop unites indies to rival Amazon - we need this in all verticals for #localCommerce to survive #Books @TheGuardian

'This is revolutionary’: new online bookshop unites indies to rival Amazon - we need this in all verticals for #localCommerce to survive #Books @TheGuardian | WHY IT MATTERS: Digital Transformation | Scoop.it

Initially starting with 250 bookshops, more than 900 stores have now signed up in the US. “We went from selling $50,000 (£38,000) worth of books in all of February, to selling $50,000 a day in March, then $150,000 a day in April,” said Hunter. By June, Bookshop sold $1m worth of books in a day. The platform has now raised more than $7.5m (£5.7m) for independent bookshops across the US.

Farid Mheirs insight:

WHY IT MATTERS: this is a great example of the way small local businesses can survive - by creating marketplaces to sell and promote their wares. This is a vertical marketplace (focus on books). You also need horizontal marketplaces (focus on all stores on a street or region). And you need amazing search engines to let you discover merchants and their products.

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Delivery is #eCommerce Achille's heal: slow, expensive, not good for the environment. Yet it is the way to go. #CanadaPost and others must transform from letters to parcel delivery - I say "bring b...

Delivery is #eCommerce Achille's heal: slow, expensive, not good for the environment. Yet it is the way to go. #CanadaPost and others must transform from letters to parcel delivery - I say "bring b... | WHY IT MATTERS: Digital Transformation | Scoop.it

Everybody likes to get a package. In 2020, we'll send more than 100 billion of them--and that number could double by 2030. Who will deliver all those packages, and how? In this edition, The Next Normal explores what's ahead in last-mile parcel delivery.

Farid Mheirs insight:

WHY IT MATTERS: parcel delivery has become the primary volume for postman. Why not have delivery routes - postman or milkmen - to deliver the parcels and not just the mail? Would this not be a more cost effective solution than delivering one by one?

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Shopify as a Marketplace? or Lightspeed? or WooCommerce?

Shopify as a Marketplace? or Lightspeed? or WooCommerce? | WHY IT MATTERS: Digital Transformation | Scoop.it

One of the questions I see and hear quite often, is, "can Shopify be a marketplace? Like Etsy or Amazon? I want my sellers to have their own controls". So what exactly is the problem here? Shopify is great for eCommerce. Why can't we just hit an Easy button and make it be a marketplace, too, voila??

Farid Mheirs insight:

WHY IT MATTERS: shopify as a marketplace is question I've been asking for months (or any other eCom solution). After all, once you build your own eCommerce website on Shopify, all the components are in place to create a marketplace: products, categories, inventory, etc. After all, a marketplace is nothing more than a superset, a combination of all those individual shops?

Well, not really. A marketplace is more than a collection of products. It is a destination that provides a single user account, consolidated shipping and delivery, a single destination to resolve customer issues. It is a service, not a technology.

Thus, even though Shopify has the *technology* to build a marketplace, it does not (yet?) have the infrastructure to provide the *service* that a marketplace requires.

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The Marketplace Maturity Model by @McFadyenDigital

The Marketplace Maturity Model by @McFadyenDigital | WHY IT MATTERS: Digital Transformation | Scoop.it

The Marketplace Maturity Model SM (MMM) is an industry-first model for Ecommerce operators to providing a reliable guide for implementing or iterating an online marketplace.
The Maturity Model is comprised of 5 major stages, within each stage are actionable steps across advisory, technology, and business considerations. 

Farid Mheirs insight:

WHY IT MATTERS: looks like marketplaces have become a "thing" and merit their own maturity model. Given inherent complexity I guess this is warranted. Plus McFadyen are most experienced, they should know.

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The #Marketplace market is burning with new solutions and offerings to answer the need for #eCommerce consolidation: its location, location, location again! - check out the SuiteSpot Report from @m...

The #Marketplace market is burning with new solutions and offerings to answer the need for #eCommerce consolidation: its location, location, location again! - check out the SuiteSpot Report from @m... | WHY IT MATTERS: Digital Transformation | Scoop.it

The Marketplace Suite Spot report evaluates the top technologies businesses can use to create, launch, and grow an online marketplace property.

Farid Mheirs insight:

WHY IT MATTERS: marketplaces are the next step in eCommerce, as retailers realize that technology is not the issue anymore. Expect hundreds of marketplaces to show up on your radar in the coming years, further splitting the market in multiple zones. Retailers will have to revert back to the old maxim: location, location, location!

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#AR remains a marketing #gimmick with no real use case just yet as evidenced by this Amazon AR app promoted as a way to #reuse its boxes - in fact it just highlights the issues of over packaging, #...

#AR remains a marketing #gimmick with no real use case just yet as evidenced by this Amazon AR app promoted as a way to #reuse its boxes - in fact it just highlights the issues of over packaging, #... | WHY IT MATTERS: Digital Transformation | Scoop.it

Amazon has quietly launched a new augmented reality application that works with QR codes on the company’s shipping boxes to create “interactive, shareable” AR experiences. Called simply “Amazon Augmented Reality,” the retailer describes the app as a “fun way to reuse your Amazon boxes until you’re ready to drop them in the recycling bin.”

Farid Mheirs insight:

WHY IT MATTERS: 2 elements we can highlight from this announcement.

1- AR is often a marketing gimmick with no real purpose. Why would you download install and use this app? Same goes for most AR apps out there...

2- eCommerce has a major downside from a sustainability standpoint because of transport, returns, over packaging, plastics, etc. As volume grows this must be addressed. This AR app will not help in any way. Unfortunately...

Curated by Farid Mheir
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