In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. In other cases, like virtual reality, 3D printing, or telehealth, the crisis may change the course of the industry, enabling companies to demonstrate value that, until now, consumers have been unable or unwilling to see.
In this report, we’ll explore some of the trends created or accelerated by the onset of Covid-19 that are likely to change the way we live, work, learn, and relax long after the pandemic is over — and how the future of those innovations is likely to unfold.
WHY IT MATTERS: "digital transformation" often means anything and everything. These 5 markers can help you define quantifiable metrics to ground resources in concrete, actionable activities. Too often, unfortunately, are CDOs "chief digital officers" , CTO "chief technology officers" or "VP digital transformation" or "VP innovation" tasked with vague requirements that are aspirational ("move the organization in the digital world") or qualitative ("coordinate actions and support executives in the digital transformation"). After a few years of workshops, evaluations, and pilot projects they often fail to deliver meaningful business impacting metrics.