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WHY IT MATTERS: Digital Transformation
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Curated by
Farid Mheir
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The trends in this report — while buttressed by data and evidence — are meant to shake our faith in steady trend lines. They point to areas where conditions are ripe for discontinuity and disruption. This report asks us, in effect, to “watch these spaces,” and expect to see surprises and opportunities. In that spirit, here are 14 tech trends that deserve close attention in the first year of the 2020s
Farid Mheirs insight:
WHY IT MATTERS: an amazing overview of technologies that are on the horizon. They range from bizarre - empathy design? - to the probable and useful - supply chain tech improvements. Read it. 
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The coronavirus outbreak will continue to propel funding, acquisitions, partnerships, and experimentation by brands and retailers as they are forced to grapple with global supply challenges posed by our increasingly interdependent world. Regardless of the coronavirus’s impact on the global economy, we will surely face a similar situation in the future; brands, retailers, and their supply chains will need to be prepared.
Farid Mheirs insight:
WHY IT MATTERS: once we get over the health crisis, we will need to address the economic crisis. Key supply chain technologies will offer retailers and manufacturers solutions to reduce cost and their dependency on global trade fluctuations.
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The grocery retail industry plays a critical role in these uncertain times. Here are six actions food retailers should take to help their communities, their employees, and their business.
Farid Mheirs insight:
WHY IT MATTERS: post crisis actions should include actions to embrace digital solutions that may have been skipped in the past: go cashless in stores? embrace eCommerce for all products & services? This article provides many paths to investigate (see #5 in particular)
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Service performance has improved recently for most CPG companies. But getting goods from plant to shelf involves more hurdles and more complexity than ever before.
Farid Mheirs insight:
WHY IT MATTERS: consumer package goods companies (CPGs) are being hit by digital transformation as we disintermediate the retailers with direct delivery (drop shipping), online distribution and the need to continue to serve traditional retailers with warehouses and stores. Moreover, beyond the supply chain, CPGs have a increased need to know their customer, something that is often difficult to do with retailers blocking access to valuable data. This survey by BCG provides useful categorization of the impact to CPGs, along with some %
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In the short term, SCALE AI will adopt and scale existing supply chain (SC) solutions implemented by members to drive immediate benefits.
Farid Mheirs insight:
WHY IT MATTERS: the website provides a number of use case and examples of the use of AI in supply chain, along with a very comprehensive framework to put the pieces together.
Vezta & Co.'s curator insight,
December 5, 2018 12:16 PM
WHY IT MATTERS: the website provides a number of use case and examples of the use of AI in supply chain, along with a very comprehensive framework to put the pieces together.
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Strategically, that means additive is becoming a full-fledged competitive weapon: It can be used to hold on to market leadership, to dethrone a dominant player, or to diversify by exploiting a printer’s capability to make products for different industries. Consequently, leaders need to understand additive’s range and potential and the possibilities that will open up in the near future. This article offers a playbook.
Farid Mheirs insight:
WHY IT MATTERS: this Harvard paper shows that recent advances in 3D printing make additive production a reality today. Reading between the lines you have to realize the digital transformation this requires across your sales and distribution channels to support the level of customization that 3D printing enables. It is not just a matter or replacing machines with printers on the factory floor.
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Tech startup Bext360 has built a Coinstar-like device to grade coffee beans and pay the farmer for them right away.
Farid Mheirs insight:
WHY IT MATTERS: this is a concrete example of a use case for blockchain that shows it is now possible to trace the products from source to consumer. Blockchain technology provides a "distributed" system that can be "trusted". Why is this important? recently the US FDA has recalled 207M eggs due to salmonella: with proper traceability this number could have been much much lower: https://qz.com/1252939/egg-salmonella-recall-how-to-tell-if-a-specific-carton-is-affected/ That is why Starbucks is also considering similar technologies as explained here: https://www.wsj.com/articles/bringing-blockchain-to-the-coffee-cup-1523797205
For more on the technology, see the video and explanation here: https://www.boulderai.com/ai-vision-systems-integration/
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MIT researchers have developed a system that enables small, safe, aerial drones to read RFID tags from tens of meters away while identifying the tags’ locations. The system could be used in large warehouses to prevent inventory mismatches and locate individual items.
Farid Mheirs insight:
WHY IT MATTERS: drones and autonomous vehicles have applications in business settings that may be more valuable and faster to deploy short term than consumer applications we have come to see in recent years - like self-driving cars or drone following humans in the wild. Here MIT has adapted drones to perform inventory control using RFID tags in warehouses. At the recent CES 2018 event, drones from company Eyesee are equipped with high definition cameras perform similar tasks of inventory control and management. These solutions have short-term benefits for enterprises that warrant deployment of what is still a very new technology. In the future, Artificial Intelligence image recognition software should enable even more advanced inventory control. More on Eyesee autonomous inventory-taking drone:
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Get an introduction video to blockchain technology and see how it can be used to address global food safety.
Farid Mheirs insight:
WHY THIS IS IMPORTANT IBM has been an early adopter of blockchain technology and now videos such as this one begin to show where this new technology can be used in real businesses. Here the video presents blockchain in use for grocery food traceability from harvest to store shelves, in the grocery industry. The video is not great quality but the content is interesting.
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Rethinking the Value Chain: New Realities in Collaborative Business – the premise of this report suggests that the industry’s traditional approach to the value chain, whereby product and information flow linearly and sequentially from supplier to manufacturer to retailer to consumer – is no longer sufficient. The findings further point out that value chains cannot keep pace with the new reality of global changes in consumer behaviour, business innovation, demographics and economics. As a result there is a need to lead a shift away from value chains towards more collaborative value networks. The report takes a closer look at the trends impacting the industry while presenting the strategic areas of focus for concrete actions.
Farid Mheirs insight:
Digital impacts back-office as much as front office - so why has BO changed so slowly and what should be done. Some recommendations here
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Farid Mheirs insight:
Always interesting reading on digital transformation by Capgemini which has been at the forefront of defining digital transformation. Read this one, then flip through old ones...
Jean-Marie Grange's curator insight,
October 24, 2016 2:02 PM
Very good examples of digital transformation in some industries. The platform strategy developed by Visa could be very successful... if they really open it to developpers.
There is also a list of 15 startups showing good potential at the end of the document...
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A conference and expo for retailers looking to optimize their business through supply chain, logistics, fulfillment, warehousing and transportation.
Farid Mheirs insight:
To succeed in eCommerce you need to master one thing: delivering products to your customers rapidly at the lowest cost possible.
This is why events such as this one have become essential. I would even say that delivery is the single most important aspect of an eCommerce solution, as it is where your margins are made or lost. Ensure you have a comprehensive last mile model and you will be guaranteed not to loose money.
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One of the biggest tests of agility for the consumer products and retail industries currently is last-mile delivery and associated services (e.g. returns). These services are now so pivotal to the customer experience that they are determining brand choices as never before. Achievements in getting products efficiently to the warehouse now need to be matched by equivalent improvements in getting goods to (and from) consumers.
To learn more, download the white paper which examines the latest innovation in last-mile services and explores how companies can harness the opportunities, and keep customers happy, without undermining their businesses.
Farid Mheirs insight:
A detailed white paper from capgemini on how to improve the last mile, from your warehouse to the customer door and back if required. Full of ideas, strategies and solutions to improve logistics, returns, supply chain, etc.
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In the age of the customer, merchandise availability and lead time are critical di erentiating elements
Farid Mheirs insight:
Amazing review of OMS, PIM, inventory management and 20 other applications that are key to transform the digital logistics in any organization.
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The changed economics of value delivery can challenge the viability of incumbents with long, complex value chains. New technologies are allowing marketplace entrants to eliminate whole stages of the value chain, often dramatically reducing capital and infrastructure costs.
Farid Mheirs insight:
A great series from Deloitte on the impact of digital on the supply chain.
Philippe Guillaume's curator insight,
February 17, 2016 12:37 PM
Un canevas assez simple à réutiliser pour analyser rapidement en quoi le digital peut impacter la chaîne de valeur. On peut toujours et malgré tout déplorer que c'est très facile de construire des patterns en regardant le passé, mais que ce qui fait la réussite, c'est souvent de deviner ceux qui n'existent pas encore...
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While surfing for trends in Supply Chain, I came across this article by an expert and I decided to shed some light on it and share my thoughts on it. I agree with some of author's view and disagree with some. But I hope this stimulates you to think and generates a healthy discussion in the future.
Yudhita Valen Prasarry's curator insight,
July 16, 2020 10:20 AM
Artikel ini membahas mengenai trend 10 rantai pasokan teratas dalam 10 tahun kedepan. (Service Chain (rantai pelayanan ) lebih penting daripada product chain (rantai produk). perusahaan memberikan laporan mengenai rantai pasok eksterenal. Desain rantai pasok dirancang “based of phyramid”. Penyederhanaan aktifitas bisnis untuk mengoptimalkan kinerja pada bagian rantai pasok. Penulis percaya bahwa rantai pasok dapat dipelajari karena jika diwajibkan dengan sertifikasi akan cenderung monoton, kecuali perusahaan mengharuskan untuk memberi report terkait dengan rantai pasok eksternal. Selanjutnya kecepatan menghasilkan suatu produk berkaitan dengan kuantitas yang dihasilkan, artinya life cycle produk yang pendek akan jauh lebih dominan. Produk dengan segmentasi mikro berpotensi untuk lebih berhasil dipasaran. Teknologi “cloud” mendukung kinerja rantai pasok, pada perkembangannya saat ini sudah ada teknologi “blockchain” Pemimpin memanfaatkan media social untuk prosess closed loop feedback, namun perusahaan tetap perlu menggunakan data real yang mereka miliki karena media social belum tentu memberikan data yang benar. Artificial intelligence sangat berkaitan dengan rantai pasokan.
Pendapat saya mengenai artikel ini, semula rantai pasok hanya didefinisikan secara sempit dimana hanya dijelaskan seputar jaringan rantai pasok dengan sistem yang telah terkoordinasi. Namun terdapat beberapa prediksi 10 trend rantai pasok untuk 10 tahun ke depan. Artikel ini memberikan informasi lebih mengenai rantai pasokan dan perkembangannya sehinga menjadi tambahan referensi bagi pembaca. Pada praktiknya nanti, rantai pasok akan sangat dinamis seiring dengan kemajuan teknologi informasi.
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While Amazon makes a splash with drones, Google invests in robot technologies. Depending on your profession, that could be bad news.
Farid Mheirs insight:
There is so much to say on this topic and I've written about it numerous times before and recently.
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Farid Mheirs insight:
A bit dated (2005), this University research highlights the supply chain transformation from Industrial Age to Information Age.
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Curated by Farid Mheir
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WHY IT MATTERS: I was surprise to see that the retail industry has the highest potential to leverage AI. This report provides the insights and the analysis.