WHY IT MATTERS: Digital Transformation

The AI Index is an open, not-for-profit project to track activity and progress in AI. Our Mission is to ground the conversation about AI in data.
The AI Index is an effort to track, collate, distill, and visualize data
relating to artificial intelligence. It aspires to be a comprehensive
resource of data and analysis for policymakers, researchers,
executives, journalists, and the general public to develop intuitions
about the complex field of AI.

Online or offline: These cannot be the only options for consumers. See how Alibaba is transforming traditional retail with a complete digitization of commerce.

2018 was one of the best retail years on record, writes Chris Walton, and so it is only fitting to celebrate the highs and lows from the past year.

Automated Insights helps organizations make better business decisions, faster. By empowering data-driven organizations with their proprietary natural language generation (NLG) platform, Wordsmith, businesses are able to deliver the right insight, to the right person, at the right time and in the easiest-to-understand medium—the written word. Wordsmith makes exploring, discovering, and communicating insights easier than ever before.

Artificial intelligence has advanced rapidly in the last five years. This talk intends to provide high-level answers to questions like:
What can the evolution of intelligence in the animal kingdom teach us about the evolution of AI?
How should people who are not AI researchers view the societal transformation that is now underway? What are some of the social, economic, and political implications of this technology as it exists now?
What will future AI systems likely be capable of, and what are the largest expected impacts of these systems?
The talk will be understandable for non-computer scientists.

Key Findings

1. Digital commerce innovators are moving beyond the traditional commerce site, and even mobile, to focus on emerging channels such as conversational interfaces.
2. New business models, such as subscription-based ordering and enterprise marketplaces, enable sellers to generate new revenue streams and focus on customer outcomes.
3. AI is playing a big role in digital commerce, improving customer experience, increasing revenue, reducing costs, and driving double-digit improvement in related metrics.
4. Customer-facing features continue to be the primary selection criteria for commerce platforms. However, agility, ease of deployment, flexibility to update content and deliver new features, and ability to scale are also crucial aspects of a commerce ecosystem.

Tech Trends 2019: Emerging technology trends can seem both elusive and ephemeral, but some become integral to business and IT strategies—and form the backbone of tomorrow’s technology innovation. The eight chapters of Tech Trends 2019 look to guide CIOs through today’s most promising trends, with an eye toward innovation and growth and a spotlight on emerging trends that may well offer new avenues for pursuing strategic ambitions.

Mission Capital Clients et Nathalie Innocenti partagen, en partenariat avec Emarketing.fr, les Grandes Tendances Store Tour NEW YORK 30 magasins + NRF 2019: Nouveaux Parcours & Expérience Points de Vente Connectés demain ? Best Practices & innovations les + prometteuses.
Le tout en de 2 minutes. Enjoy !

Benchmark your email open and clickthrough rates with your statistics using our compilaton of the the 5 best email statistics sources

This study shares the insights about the world of social media marketing from more than 1,800 marketing professionals.

This report lays out a maturity model for AI adoption in the enterprise. It outlines five stages of AI maturity based on how organizations approach business strategy, data science, product and service design, organization and culture and ethics and governance.

This report lays out a maturity model for AI adoption in the enterprise. It outlines five stages of AI maturity based on how organizations approach business strategy, data science, product and service design, organization and culture and ethics and governance.

Former Baidu Chief Scientist, Coursera co-founder, and Stanford Adjunct Professor — gave a talk at the Stanford MSx Future Forum. During the talk, Professor Ng shared his opinion on AI. He mainly discussed how artificial intelligence (AI) is transforming industry and business.

Cumberland Farms is a prime example of this approach. Drivers who fill up at one of the privately held chain’s gas stations can save 10 cents a gallon if they sign up for its SmartPay app, which connects directly to their bank account and is much like paying utility bills or rent. The company says its users have saved more than $100 million by using the SmartPay app.

Businesses are suddenly very interested in Facebook Messenger bots. And for good reason: Facebook's chat platform now supports over 1.2 billion monthly active users—and automated chatbots, like ManyChat and Chatfuel, provide a unique, interactive way of engaging with them. Chatbots let you have a conversation wit

Key Findings:

1. A multimodal experience that incorporates conversational and visual interfaces has a bigger impact on the conversion funnel than any single mode.
2. Unified commerce across channels and throughout the customer purchase journey offers the flexibility and consistency to deliver a superior customer experience.
3. Business models such as subscription, thing commerce and enterprise marketplaces help organizations move toward digital business via new ways of doing business and/or facilitating digital platforms.
4. API-oriented architecture, artificial intelligence (AI), personalization engines and product configurators are key technologies and architecture that enable compelling customer experience and digital business models.

As artificial intelligence (AI) and related technologies grow increasingly relevant to the retail industry, you need to find the best way forward for your business. Discover new scenarios for the digital age so you can place your bets confidently on the best strategies for engaging your customers and influencing their shopping behavior. Download this AI Retail Playbook to learn ways to:

• Address ever-changing customer expectations and economic pressures to determine the best technology investments for your retail company.
• Deploy AI and advanced analytics to determine customer behavior patterns and make the best use of your available data.
• Deliver more engaging customer experiences, including personalized storefronts, adaptive home pages, and biometric recognition-based interactions.

• Sales, Marketing and Operations are most active early adopters of IoT today.
• Early adopters most often initiate pilots to drive revenue and gain operational efficiencies faster than anticipated.
• 32% of enterprises are investing in IoT, and 48% are planning to in 2019.
• IoT early adopters lead their industries in advanced and predictive analytics adoption.

Here’s a look at how the forces of IoT tech and data collection are already shaking the retail world, even as consumer activity becomes folded into the overall smart city experience.

But what is the difference between journey mapping and journey analytics, and how can they be leveraged effectively to drive optimal results? Get all the details in this informative, complimentary eBook. You'll learn:

1. What customer journey mapping is and its benefits and pitfalls
2. 5 key differences between journey mapping and journey analytics
3. How to use journey mapping and journey analytics together for maximum impact

In our 27-criteria evaluation of product information management (PIM) providers, we identified the 10 most significant ones — Agility Multichannel, Contentserv, EnterWorks, IBM, Informatica, inRiver, Riversand, Salsify, SAP, and Stibo Systems — and researched, analyzed, and scored them. This report shows how each provider measures up and helps digital business professionals make the right choice.

Online grocery spending continues to grow at a rapid pace, now making up 5.5% of total grocery spending in the U.S., according to a new study from advisory firm Brick Meets Click. Nearly 30% of U.S. households buy groceries online, and most of the near-term growth in online grocery spending will continue to come from this group of active online grocery shoppers.
Over the past year, online grocery shoppers increased their weekly online spending from 28% to 46% of their total grocery spend, the firm found. Their average order size increased from $62 in 2017 to $69 in 2018.
The report says that while grocers are well-positioned to meet the growing demands of online grocery shopping, Amazon, which has 77% household penetration, will continue to challenge other retailers when it comes to capturing online grocery spending – especially as it leverages iPrime membership benefits through Whole Foods.

To assess the state of the customer journey analytics platform market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top customer journey analytics platform vendors, divided into two categories and therefore two Forrester Wave™ evaluations. The criteria for the two evaluations are similar, but: 1) the weightings are different to reflect whether the end user's priority is journey visioning or journey orchestration, and 2) the journey automation and orchestration criteria appear only in the journey orchestration Forrester Wave. This Forrester Wave focuses on visioning. You can find its companion evaluation, focused on orchestration, here: The Forrester Wave™: Journey Orchestration Platforms, Q4 2018.