WHY IT MATTERS: Digital Transformation

IoT has paved the way for brands to use connected devices in their physical spaces too. Learn how location-based brands can invest in technology-rich locations that raise the bar for customer experience.

So why isn’t this system in widespread use? After all, much of it has been available since 2014. (Tehranipoor even described some in his 2017 article for IEEE Spectrum about the dangers of cloned chips.) “Sometimes a technology is ready, but it’s not used by companies because an attack hasn’t been seen to be real,” Tehranipoor says. This attack might be enough to change that perception, he says.  

Know what it takes to deliver the kind of experience that keeps customers coming back.

Know what it takes to deliver the kind of experience that keeps customers coming back.

Know what it takes to deliver the kind of experience that keeps customers coming back.

Know what it takes to deliver the kind of experience that keeps customers coming back.

The Qube, our all-in-one artificial intelligence consists of many different engines working in harmony with each other to analyse shelf images instantaneously and extract information on product, brand, price and placement.

The future of food retail is to be found in China. Following Alibaba, major competitor JD.com has also opened its technologically advanced supermarket: 7Fresh uses eCommerce technology and aims to open 1,000 stores.

Proposed facility part of push to boost online grocery fulfillment. Walmart representative said the concept marks a different grocery pickup approach and would represent its largest pickup-only site. The location also would be Walmart’s first stand-alone, drive-up grocery facility in Illinois. The building would have no customer access and house 41,700 square feet of inventory space. Signs would direct customers driving through the lot to one of three canopied pickup bays, where they would park in a designated space and have their groceries loaded into their vehicle. Customers would order their groceries as usual via the Walmart Grocery app or website and select a pickup time in one-hour windows. Pickup trips and parking spots would be coordinated to avoid congestion.

Top 20 new social media tools to try in 2018, including their prices, a quick walkthrough, and a review.

Cette année, Gartner classifie les tendances selon 5 catégories :

1. L’intelligence artificielle démocratisée
2. les écosystèmes digitalisés
3. le biohacking
4. les expériences immersives
5. les infrastructures omniprésentes

Check out the top-performing retailers and ecommerce companies as evaluated by Sailthru's experts in retail personalization and customer experience.

Une enquête menée en 2018 par 421 Research pour Ayden auprès de 5 033 Européens (Royaume-Uni, Allemagne, Espagne, France et Pays nordiques), rend compte de l'importance de la vision "Smart Phygital" pour les acteurs de la distribution. Comme le montre notre graphique, les attentes des consommateurs vis-à-vis de l'expérience d'achat se concentrent autour de 3 axes : la personnalisation, la stratégie omnicanale et l'innovation digitale.

Piloting a drone or an unmanned vehicle by only using your gaze sounds like a scene out of a science fiction movie, but now it’s a reality. Researchers from the University of Pennsylvania, New York University, and collaborators developed a deep learning system that uses NVIDIA GPUs to enable a user to control a drone by simply directing their eyes towards where they want to steer.

Are you wondering what the future holds for your eCommerce website? Want to know the future trends likely to decide the success of your online shop?
Here’s a quick summary of the key points of focus:
Personalized experience
Multiple shopping channels
Customer service automation
Cryptocurrencies as a payment method
On-site and in-app mobile commerce
Same-day delivery
Pay-monthly models
The future of delivery services
Increasing video use
Pop up shops

From store-grown produce to a renewed emphasis on service counters, retailers are focusing on innovation as well as time-honored strategies in an effort to keep their stores relevant.

As the point of entry for 91% of cyber attacks, email is every organization’s biggest vulnerability. From malware to malware-less attacks including impersonation attacks like CEO fraud, a single malicious email can cause significant brand damage and financial losses. Understanding these ever evolving attacks and identifying the tactics used, is key to staying one step ahead of cyber criminals.

Sports are an interesting application of many machine learning algorithms since sports, in general, are very fast-paced and (many) include a group dynamic. Therefore algorithms tailored to sports may help to push the boundary of what is possible in Computer Vision.

FMI and Nielsen Company have partnered on the Digitally Engaged Food Shopper, a strategic engagement surrounding the forces and factors of change driven by digital technologies for both today’s and tomorrow’s food shopper. This multi-year initiative will reveal top trends in digitally enabled food shopping for both retailers and manufacturers to consider in their “connected commerce” strategies and capability investments. The exploration with Nielsen will ultimately inform food retailers and their trading partners how to craft a digital strategy; execute a plan; and appropriately resource it.

The growth of last-mile delivery and demand for next- and same-day service is pushing logistics beyond traditional hub and spoke models to regional options, crowdsourcing, digital, and smart automation.

The last mile is seeing disruption from new business models that address customer demand for ever-faster delivery, as well as new technologies such as drones and autonomous ground vehicles.

A snapshot of the 2018 Canadian CEO Outlook results

The State of Online Grocery in the U.S.

This chart shows the online share of total sales in the United States, by category.