CIO Desk Reference is the world's best source for thought leadership articles, tools, and practical advice for CIOs, and IT Managers. It includes sections on the following topics:
IT Strategy
e-Strategy
IT Governance
Enterprise Architecture
IT Sourcing
IT Operations
CIO Career
CIO News
Farid Mheir's insight:
CIO index provides a series of reference documents, white papers, studies, getting started guides and other document that focus on all IT fields.
Every company has products, websites, systems and solutions that require a changelog to be kept to ensure end users know about the changes as they occur. This is the perfect tool for that.
A blog post that describes tools and solutions to help become paper free.
WHY THIS IS IMPORTANT
There is no need for paper anymore and solutions like this show that it is possible to go paper free quite easilly especially given the ubiquitous availability of mobile phones and cloud internet access. I have been doing much of these steps since 2010 when I acquired a fujitsu scansnap paper scanner and started to systematically scan every document I receive via snail mail.
Age of Mobility - Blog by Nick Landry, covering cross-platform mobile development, Windows Phone, Windows Store, Xamarin, PhoneGap, iOS and Android. Mobility42: Apps for Life, the Universe and Everything.
Farid Mheir's insight:
Overview of Microsoft open source technology framework to help create intelligent agents ("bots") in c# or node.js.
WHY THIS IS IMPORTANT
Solutions like this will likely democratize bots in many new areas, from commercial solutions for large audience and niche products within the enterprise.
Don’t reject BYOD — be prepared for it. Give your IT administrators actionable data on device ownership and health that can inform risk-based access control decisions.
Encourage safe computing practices and good security hygiene, such as running regular security updates or using device encryption, passcodes and additional authentication to protect systems and data.
Configure systems and deploy policies that enable automatic updates for as much software as possible to remove some of the friction that users feel when manually installing updates. We found that an overwhelming number of out-of-date browsers and systems don’t take basic steps like enabling automatic updates.
Switch to browser platforms that update more frequently and automatically, like Google Chrome.
Disable Java and prevent Flash from running automatically on corporate devices, and enforce this on user-owned devices through endpoint access policies and controls.
Farid Mheir's insight:
DUO security publishes a report on security findings from over 2M devices its software is installed on and provides recommendations from its findings
WHY THIS IS IMPORTANT
Security is better, it seems, when users use software that update themselves automatically. Unfortunately, because enterprises have to pay to keep software up to date, most computers are out of date from a security standpoint. Leaders should prioritize keeping systems up to date or favour solutions with automated and free updates. As the paper describes, there are many out there, you just have to look for them carefully.
C’était soir de première à Montréal, jeudi. Pour la première fois, cinq accélérateurs de jeunes entreprises technologiques s’étaient réunis pour que 21 de leurs finissantes présentent leur projet au même moment. C’était une excellente idée et la soirée a permis de découvrir quelques petits trésors potentiels.
Comme d’autres, certainement, j’ai été impressionné par la qualité des projets des jeunes entreprises. Généralement, on peut en identifier une ou deux à qui l’on souhaite bonne chance sans trop y croire. Cette fois, peut-être parce que les présentations étaient très courtes et ne donnaient pas le temps d’entrer dans les détails (où se cache le diable comme chacun sait), j’ai l’impression qu’elles ont toutes une chance de bien se développer. La loi de la moyenne dit bien évidemment le contraire.
J’en ai particulièrement retenu dix, que voici.
Farid Mheir's insight:
(in french) A review of 10 startups in Montreal that focus on digital transformation elements.
WHY IS THIS IMPORTANT?
Companies should look at startups and what they offer as part of their digital transformation strategic plan to have ideas and potential partners to test and pilot new ideas, solutions and technologies.
With no hand tremor, machines were as good as or better than human surgeons in a test.
Farid Mheir's insight:
Robots have entered the operating room. These ones are performing stitches as well, or better, than humans. Surgeons will see their field impacted by robots in the next few years.
WHY IS THIS IMPORTANT?
There is parallel to be made between the rise of autonomous vehicles and surgical robots - any robots for that matter. What sounded impossible a few years ago - a self driving car - has now been made possible and tens of models are driving the roads of California and Nevada, soon others. Robots will not replace doctors anytime soon but you should expect to see them augment their skills and delegate certain less value adding task - such as closing a patient with stitches - to robots very soon.
Anyone working in fields where there are lots of manual, delicate, precise tasks to be performed by humans should put in their strategic plans experiments regarding robots and automation in the coming years.
Recently two Khan Academy devs dropped into our team chat and said they were gonna use React to write a new feature. They even hinted that we may want to adopt it product-wide. ““The library is onl
Farid Mheir's insight:
Khan Academy VP of Engineering shares his thoughts on how to best introduce new technology in a project, and how to convince your team members to adopt it.
Also from this same VP of engineering, the very good Engineering Principles that are in place at KA and that should serve as baseline for any engineering or digital team
New technologies are plentiful and it is always very alluring to use them as you hope they will solve all your problems (silver bullet syndrome). This article presents guidelines that all developers should apply to describe, communicate and pilot new technologies.
Your phone is full of apps, and you're done downloading new ones — unless they're Snapchat or Uber.
Farid Mheir's insight:
Revealed in the state of internet report recently, http://sco.lt/5rSWR7, mobile apps and global internet growth have slowed down.
WHY THIS IS IMPORTANT
Companies struggle to deliver and maintain mobile apps for their organization. Data shows that getting that app downloaded has become more difficult. Once installed, evidence shows that usage is concentrated in a few well known apps from Facebook, Google and few others. Companies thus must ensure they include download and usage promotion in their mobile app budget. They should also ensure that they explore ways to embed their mobile solution into existing high-usage apps such as whatsapp, in the form of dedicated channels that can be automatically answered by intelligent chatbots.
I think Joi Ito's TED talk about NOWISM is correct and a tsunami trend few understand or address. Right after the NOWISM wave comes the, "We are all software creators" wave.
We love this line, "It is decidedly non-trivial for a company in a non-tech traditional industry to start thinking and acting like a software company." Damn skippy it is hard to become a "softwareist".
Software engineers speak a different language, think differently than left brain creatives (most marketing people are left brain creatives) and want to engineer the world.
The subtext of this well written and intelligently conceived post is find blue oceans or die. I'm mixing metaphors since the post doesn't contextualize using Kim's great Blue Ocean Strategies book, but the implication hangs in this post like a line separating winners from losers.
An article that reminds us that software is everywhere and that all companies should focus on making this trend part of their strategic plan.
WHY IS THIS IMPORTANT?
The article focusses on 2 key elements: timing and focus. These are essential as not all industry move at the same speed. Case in point: book sales and grocery. Probably two ends of the spectrum, book sales have moved to online early and in a big way. Grocery: not so much. Actually, not yet. Because we all know it is coming, we will buy our staple grocery cans from a website in the coming years. Question is when.
And when this happens, when customers are ready and retailers find a way to remain profitable even when they do more work, then it will become a game of choosing the right products at the right price. Same as today. But with a different distribution channel. Focus will remain being a great grocer, not a great technology company. Or will it?
Tracking the results of your emails is a powerful way to gather valuable insights. Learn how to use analytics to understand and improve your email marketing
Farid Mheir's insight:
A 5 part guide on how to best manage email newsletters and mailing lists.
WHY THIS IS IMPORTANT
Email remains the most important communication channel to your clients and potential customers. This guide is very useful because it is simple and focusses on the basics, which unfortunately not every company applies.
nvidia has transformed itself from a graphics card maker to a deep learning leader because its hardware can be leveraged to improve processing speeds of deep learning networks by a factor of 10x.
This website presents different tools, frameworks, links to introduction material and training classes to help user get started with deep learning.
WHY THIS IS IMPORTANT
Sites like this will help democratize the use of DL in applications. So you can expect
How EyeEm uses deep machine learning on GPUs to train aesthetics-based image search based on the knowledge of human photography curators.
Farid Mheir's insight:
Image aesthetics is difficult to quantify adn thus difficult for computers to do: how can a digital system determine what makes a photograph "good"? This paper describes how one company has used deep learning techniques to do so.
WHY THIS IS IMPORTANT
With results like this one, we must all question what is possible and open our strategies to include things that in the past have proven difficult or impossible to do. To be successful, strategist must however ensure that they have at their disposal the raw materials required to train computer systems. In the past this would not have been as important but today's new algorithm require massive amounts of data and the resources to train machine intelligence in a good way.
The cloud space continues to evolve rapidly buy fundamental strategic principles will always apply - to the cloud industry or any other industry, for that matter. One of those principles is Michael
Farid Mheir's insight:
My friend PL Bisaillon raises a very good point: your digital product or services must be differentiated from that of the large established players. PLB highlights different ways that the cloud services industry providers can differentiate themselves from the large players like Amazon, Google and Microsoft.
WHY THIS IS IMPORTANT
Cloud solutions in particular and digital solutions in general will be dominated by large global organizations. For digital transformation, large consulting firms such as McKinsey, Capgemini or the big4 will certainly offer services and solutions that appeal to a large audience and global organizations. However, this leaves room for regional providers - french speaking ones in Quebec province for examples - or niche players that focus on specific industries or verticals - eCommerce as is the case for my organization FMCS.digital for example. Always good to be reminded that the world will not be a monolithic one composed solely of large players.
At 213 pages, there's a ton of data, but here are our Top 3 takeaways.
1) The internet itself is seeing slowing growth. In the past two decades, the internet economy was affected by macroeconomic trends, but it was external issues like the housing crisis and the financial crisis that were driving the slowdown. Now it is global internet growth itself that is slowing down.
2) Typing text into a search bar is so last year. In five years, at least 50 percent of all searches are going to be either images or speech.
3) The home screen has acted as the de facto portal on mobile devices since the arrival of the iPhone and even before. Messaging apps, with context and time, have a chance to rival the home screen as the go-to place for interaction.
Farid Mheir's insight:
218 slides of jammed packed information. Soon I will be able to blog one slide of this Mary Meeker State of the Internet annual presentation per day for the whole year. Wow...
WHY THIS IS IMPORTANT
This is an annual event for digital experts: the state of the Internet. This year, it focusses on deep learning (think voice+image recognition) and cars. Because really the Internet growth is slowing down. So is mobile phone usage. The trend thus appears to be what we build on top of the Internet and not the Internet itself. Finally.
Every company executive and board member should listen to this talk. Even if you don't understand everything you should ask yourself: how is our company positioned to address those trends? In most cases I assume the answer will be: we are not. This should be cause for concern and action.
An artificial nervous system could help robots avoid damaging interactions
Farid Mheir's insight:
As we get more robots into our lives and work environment, it has become essential to help them become aware of their surroundings. This is very interesting technology which highlights the difficulty to go from digital to the real world.
WHY THIS IS IMPORTANT
All large organizations have been focussing their efforts lately to go from digital to the real world: Google with street view and autonomous cars, Facebook with VR, Apple with sensors of all type in the watch, etc. The future of digital is to penetrate the real world.
This talk was given at a local TEDx event, produced independently of the TED Conferences. Bram is a PhD student in computer science at the Expertise Centr
Farid Mheir's insight:
An 8 minute video that will make you rethink your hunt for free wifi in public spaces...
Technical Debt: It’s Not the Real Problem by Declan Whelan
Using Technical Debt to Make Good Decisions by John Heintz
Managing Technical Debt with the SQALE Method by Jean Louis Letouzey
The Psychology and Politics of Technical Debt: How We Incur Technical Debt and Why Retiring It Is So Difficult by Richard Brenner
Addressing the Hidden Obstacles to Innovation and Digital Disruption by Ram Reddy
Vendor-Driven Technical Debt: Why It Matters and What to Do About It by Mohan Babu K
Click here to edit the content
Farid Mheir's insight:
technical debt remains a subject that is too often misunderstood or not taken seriously. This report from Cutter brings together key papers on the subject.
A communal biometrics framework supporting the development of open algorithms and reproducible evaluations.
Farid Mheir's insight:
Face recognition, gender detection, and age estimation are all now possible with this open source suite of software code. This should pave the way for wide adoption in all kind of applications, from retail store security cameras to hand held camera devices such as the narrative camera or others. I can think of so many use cases - both good and bad - where this technology can be deployed. Just a question of time...
Siri made the world aware of the potential of virtual assistants, but several years after its release, it's still a bit basic. Siri can only do certain very specific tasks, and she doesn't play well with third-party services. So for their next product, Viv, the people behind Siri aimed to build a much more capable virtual assistant. And at this point, it looks like they've succeeded, judging from a brief demonstration today at TechCrunch Disrupt in New York City.
Farid Mheir's insight:
Presenation of viv, a personal assistant technology from the makers of iPhone siri. But much better. Listen to the 15min video to see what is possible and a glympse into how it can be developed. You'll feel like you've peeked into the future...
One of the most interesting demo is what they call voice commerce, where you can order very easily flowers or hotel room. I can only imagine what I will be able to do with this technology to create grocery shopping lists!
Magento, SAP hybris, IBM WebSphere Commerce, Oracle Commerce (ATG) e-commerce platform comparison including typical project, license, support, infrastructure m…
Farid Mheir's insight:
This guy is obviously biased towards Magento but it is nice to see different solutions compared as is the case here. In particular, look at slide #9. Thank you Francois Medioni for the reference.
What marketers need to know about the evolving marketing technology landscape. Review the infographic now to learn more about martech.
Farid Mheir's insight:
Been tracking this technology landscape since its beginning in 2011 when it only referenced 150 companies. This remains one of the best tool to make CMOs and other executives understand that marketing is technology enabled and a leader in digital transformation in the organization.
An interactive visualization of the marketing universe. With input from over 100 CMOs Growthverse represents a taxonomy of the marketing technology ecosystem.
Farid Mheir's insight:
Amazing reference of over 800 companies that deliver solutions for marketing automation and other marketing activities.
Marketers who have started to do content marketing typically find themselves doing topic research via myriad analytics tools, managing editorial calendars in excel, handling workflow with writers and creative via email, publishing content via separate blogs and websites and promoting it with existing, but usually disconnected marketing automation and social media tools (that’s if they aren’t doing any paid promotion). At scale, this breaks down.
Enter the Content Marketing Platform (CMP) where players like Newscred, Skyword, Kapost, Curata, Percolate (whose ambitions seem to reach beyond content marketing) and more have built tools to help marketers get a handle on the creation process. But most have stayed away from competing with either the Web Content Management (WCM) or the DAM players which are made up of a group of established names. The most common content marketing tech stacks observed in enterprise clients (clients see Content Marketing Point Solutions Bring Agility to Web Content Management Workflows) is a combination of either:
CMP + WCM + Marketing Hub/Marketing Automation + Content Marketing Point Tools CMP + WordPress (in addition to branded website) + Marketing Hub/Marketing Automation + Content Marketing Point Tools
A great blog post that sheds light into the murky waters of marketing tools and solutions to manage content. Specifically, it speaks of web content management (WCM), digital asset management (DAM) and contentn marketing point (CMP) tools, amongst others.
In the age of the customer, merchandise availability and lead time are critical di erentiating elements of the customer experience. Existing and new technologies provide both the threat and opportunity for retailers and brands of unprecedented availability and lead-time transparency. Application development and delivery (AD&D) professionals have to help their line-of-business leaders to understand which logistics capabilities they can outsource and which are core to their brand value. For such distinctive capabilities, they must decide which types of supporting applications and which enabling technologies they should deploy to deliver the channel, local availability, and service-level lead time to support their brand promise. is report provides an overview of key logistics technologies, their level of maturity, and the opportunity they present for both users and vendors.
Farid Mheir's insight:
Amazing review of OMS, PIM, inventory management and 20 other applications that are key to transform the digital logistics in any organization.
To get content containing either thought or leadership enter:
To get content containing both thought and leadership enter:
To get content containing the expression thought leadership enter:
You can enter several keywords and you can refine them whenever you want. Our suggestion engine uses more signals but entering a few keywords here will rapidly give you great content to curate.
CIO index provides a series of reference documents, white papers, studies, getting started guides and other document that focus on all IT fields.