WHY IT MATTERS: Digital Transformation
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5 Predictions For Wearable Technology: From Fitness Trackers To “Humans 2.0”

5 Predictions For Wearable Technology: From Fitness Trackers To “Humans 2.0” | WHY IT MATTERS: Digital Transformation | Scoop.it

Even if, like me, you’ve had a fitness tracker or smartwatch for years, you might still be surprised at how well the wearable technology or “wearables” trend has taken off. What started with Fitbit and the like has now mushroomed into an entire industry of wearables that are designed to help us lead

Farid Mheirs insight:

WHY IT MATTERS: been a while since I wrote about wearables, wellness and transhumanism. This article is a bit too futuristic but does provide some useful solutions.

With health concerns on the rise and social distancing a "thing" now, I keep thinking that wearables will find their killer app moment. If I am concerned about who I come in contact with - either because I am concerned for my personal health or I am concerned about insurance premiums as a company - then wearables become a great solution. As Bernard Marr highlights, the privacy concerns are never too far away in those use cases.

WHY IT MATTERS: Digital Transformation
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A Day In The Metaverse explores what the future may be like when augmented reality becomes... a reality ;-) #AR via @forbes

A Day In The Metaverse explores what the future may be like when augmented reality becomes... a reality ;-) #AR via @forbes | WHY IT MATTERS: Digital Transformation | Scoop.it

The physical world will become machine-readable, clickable, & searchable. There will be new interfaces & new ways to navigate & create content. We will create new lexicons and even new architectures for our digital selves and the digital world around us. What could a day in the metaverse look like? What if interacting with our digital assistants and virtual life could be more streamlined, productive and even fun? For many tasks, smartphones are bulky. They don’t allow us to work with both hands. They’re awkward as mirrors to the augmented world. AR glasses offer a different solution, one where the digital and physical come together in a streamlined approach.

Farid Mheirs insight:

WHY IT MATTERS: biggest hyped product in Apple glass. No one knows when they come out but they may represent as big a leap as iPone was in 2007. This article provides some good insights in future possibilities of an augmented reality world - as different from today as nokia phone vs. iPhones. Great read to see the potential. But be careful, this remains very visionary and many solutions (hardware, software, ecosystem, etc.) need to be in place for this to become reality... Hype ahead!

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Do We Really Need the Office? THE question on everyone's mind via @HBR

Do We Really Need the Office? THE question on everyone's mind via @HBR | WHY IT MATTERS: Digital Transformation | Scoop.it

I’m typing this in my sweatpants, in my living room, because our offices have been closed since mid-March as a result of the Covid-19 pandemic. My internet goes out approximately twice a day. I exercise in the same space in which I answer emails and Slack messages. I sort of mentally crumple up my day as I move from the living room to the kitchen for dinner. I am just a small part of an accidental grand experiment: Do knowledge workers really need the office?

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WHY IT MATTERS: this short article from HBR provides trove of links for further reading on the subject that is on everybody's mind these days...

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Anomaly Detection & Stock Optimization in #Retail will be done using #AI 

Anomaly Detection & Stock Optimization in #Retail will be done using #AI  | WHY IT MATTERS: Digital Transformation | Scoop.it

There is great potential business value in a variety of retail use cases, many of which work in tandem to achieve a seamless, multi-channel multi-device customer experience, including:

  • Personalized suggestions and recommendations
  • Trend prediction
  • Customer churn prevention
  • Targeted discounts and advertising
  • Stock optimization
  • Consumer session tracking
  • and more
Farid Mheirs insight:

WHY IT MATTERS: this guide explains how to use AI techniques in retail to detect issues with stocks.

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Gartner Magic Quadrant for the CRM Customer Engagement Center highlights the importance of #customerService in a #customer-centric #omnichannel #journey

Gartner Magic Quadrant for the CRM Customer Engagement Center highlights the importance of #customerService in a #customer-centric #omnichannel #journey | WHY IT MATTERS: Digital Transformation | Scoop.it

The current reshaping of the customer engagement center (CEC) market is characteristic of the consolidation of the customer service technology market. Customer service and support organizations must deliver consistent, effortless, intelligent and personalized customer service to their customers. The ability to orchestrate customer requests with assisted service, as well as with self-service, is one of the four pillars of great customer service within a leading customer service and support operation.

Farid Mheirs insight:

WHY IT MATTERS: as with all quadrant, take the ranking with grain of salt, do your own research but leverage Gartner market analysis to guide your thinking.

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The Direct-to-Consumer Playbook from @Feedvisor suggests that every brand needs an @Amazon strategy - I agree and it should expand to all #marketplaces #lepanierbleu

The Direct-to-Consumer Playbook from @Feedvisor suggests that every brand needs an @Amazon strategy - I agree and it should expand to all #marketplaces #lepanierbleu | WHY IT MATTERS: Digital Transformation | Scoop.it

D2C brands can scale tremendously fast by capitalizing on
technology, shifts in consumer buying patterns and behaviors,
social engagement, and the experience economy.
D2C industry trailblazers have mastered the art of storytelling,
experiential in-store testing and showrooming, consumer
engagement, and creative digital advertising.
Once you have established a sound D2C operation, you should
build a holistic Amazon strategy to generate incremental
product exposure, demand, sales, and profits.

Farid Mheirs insight:

WHY IT MATTERS: direct to consumer - DTC or D2C - is gaining ground with manufacturers and brands recently. This playbook provides some context and stresses the importance of having an Amazon strategy. And I would suggest also a strategy for Walmart, Wayfair, Best Buy and all the other marketplaces out there!

DrMariaAdams's comment, August 8, 12:34 PM
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The eight essentials of innovation also apply to #digitalTransformation IMHO via @McKinsey

The eight essentials of innovation also apply to #digitalTransformation IMHO via @McKinsey | WHY IT MATTERS: Digital Transformation | Scoop.it

Strategic and organizational factors are what separate successful big-company innovators from the rest of the field.

Farid Mheirs insight:

WHY IT MATTERS: digital transformation often means innovation: different or new technologies, modified processes, new skills and expertise. To innovate - and thus to transform digitally - McKinsey suggests 8 elements to include in this article.

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Shifts in the retail pharmacy ecosystem present a high level map of the #pharma ecosystem in the USA and opportunities that #digitalTransformation bring via @BoardOfInnovation

Shifts in the retail pharmacy ecosystem present a high level map of the #pharma ecosystem in the USA and opportunities that #digitalTransformation bring via @BoardOfInnovation | WHY IT MATTERS: Digital Transformation | Scoop.it

We mapped the retail pharmacy ecosystem in the US and identified opportunities new players are leveraging to challenge incumbents. We'll discuss three trends that already have an impact.

  1. Direct to consumer models address convenience and frictionless customer experiences
  2. Cash for care models address the need for cost reduction
  3. End to end data integration addresses the need to measure health-based outcomes and offer more personalized services
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WHY IT MATTERS: a short report and toolkit to help analyze the shifts in pharma industry.

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The 11 Biggest Data Breaches of 2020 (So Far) highlights how the breach happened to show where vulnerabilities exists - and with everyone working remotely, this has become to of mind for many execu...

The 11 Biggest Data Breaches of 2020 (So Far) highlights how the breach happened to show where vulnerabilities exists - and with everyone working remotely, this has become to of mind for many execu... | WHY IT MATTERS: Digital Transformation | Scoop.it

We've reached the halfway mark of 2020, so it's a good time to take a look at the biggest data breaches of the year so far. And to clarify, when we say "big," we're talking about the importance of the story as much as the number of records exposed. Each of the data breaches on this list has something to teach businesses and consumers about how sensitive data is most likely to be exposed in 2020. (Credential stuffing is a major player, but don't count out the good old-fashioned human error!). Let's talk about 11 major breaches: what data was compromised, how it was exposed, and what we can learn from the story.

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WHY IT MATTERS: every is working remotely and thus the potential for data breaches increases. This article highlights "how" the breach happened, which should provide good insights into the most common vulnerabilities...

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State of Corporate Innovation Report survey from @planbox highlights key facts about #innovation: few do it, fewer do it well. Yet everyone has to do it in these changing times #mustRead

State of Corporate Innovation Report survey from @planbox highlights key facts about #innovation: few do it, fewer do it well. Yet everyone has to do it in these changing times #mustRead | WHY IT MATTERS: Digital Transformation | Scoop.it

Leverage the data and insights in our State of Corporate Innovation Report to support making the case for innovation management as a core competency.

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WHY IT MATTERS: innovation often is tightly related to digital transformation. This survey from planbox provides useful insights about the state of corporate innovation and also provides some useful tools such as the maturity levels highlighted here.

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Digital Economy Index from @adobe Analytics shows the impact of #covid19 on #eCommerce #retail

Digital Economy Index from @adobe Analytics shows the impact of #covid19 on #eCommerce #retail | WHY IT MATTERS: Digital Transformation | Scoop.it

The report is based on an analysis of aggregate and anonymous data via Adobe Analytics. The DEI is powered by Adobe Analytics, which analyzes 1 trillion visits to retail sites and over 100 million SKUs. Adobe Analytics measures transactions at 80 of the top 100** retailers on the web in the U.S. Companion research based on a survey of 1,000 U.S. consumers (18 years or older) fielded between June 30th through July 6, 2020.

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WHY IT MATTERS: pandemy has brought christmas early in 2020 for eCommerce retailers. This report from Adobe provides many useful insights.

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Nightmare scenario: you've paid good money to recover your files stolen during #ransomware attack but the Decryptors Don’t Work..! - true stories and some solutions from @unit221b via @briankrebs #...

Nightmare scenario: you've paid good money to recover your files stolen during #ransomware attack but the Decryptors Don’t Work..! - true stories and some solutions from @unit221b via @briankrebs #... | WHY IT MATTERS: Digital Transformation | Scoop.it

The last few weeks, I've been spending my days helping victims recover from ransomware attacks. When doing this, restoration is the number one priority, and the motto becomes "as fast as you can". There have been some challenges along the way, and some "shocking" reveals when working with criminal software when expecting it to unlock your files. Here are some of the following use cases that Unit 221B encountered and the workarounds we applied to get a successful restoration.

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The Next Shipping & Delivery Battleground: Why Amazon, Walmart, & Smaller Retailers Are Betting On Micro-Fulfillment via @CBinsights

The Next Shipping & Delivery Battleground: Why Amazon, Walmart, & Smaller Retailers Are Betting On Micro-Fulfillment via @CBinsights | WHY IT MATTERS: Digital Transformation | Scoop.it

As retailers spar to offer a better online shopping experience, micro-fulfillment technology could deliver a faster service for customers while boosting profits for retailers.

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10 years of #eCommerce growth in 3 month says @McKinsey - and I believe it

10 years of #eCommerce growth in 3 month says @McKinsey - and I believe it | WHY IT MATTERS: Digital Transformation | Scoop.it

If you’re feeling whiplash, it might be the ten years forward we just jumped in 90 days’ time.

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WHY IT MATTERS: this picture is worth a thousand words

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The (not so) hidden cost of food #delivery shows that the current model is unsustainable - and not just for restaurants via @techcrunch

The (not so) hidden cost of food #delivery shows that the current model is unsustainable - and not just for restaurants via @techcrunch | WHY IT MATTERS: Digital Transformation | Scoop.it

The food delivery ecosystem suffers from a lack of differentiation, compounded by an opaque and confusing web of markups and fees.

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10 Types of #Innovation: The Art of Discovering a Breakthrough Product #visualization #infographics via @visualcap

10 Types of #Innovation: The Art of Discovering a Breakthrough Product #visualization #infographics via @visualcap | WHY IT MATTERS: Digital Transformation | Scoop.it

How do companies like Amazon and Apple consistently make game-changing products? Here are 10 types of innovation, and the tactics that lead to big breakthroughs.

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WHY IT MATTERS: interesting visualization to help categorize innovation projects.

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The 10 Best Practice for Website #Personalisation via @pure360

The 10 Best Practice for Website #Personalisation via @pure360 | WHY IT MATTERS: Digital Transformation | Scoop.it

In this guide we take you through 10 different types of website personalisation guaranteed to improve conversion rates and increase revenues.

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WHY IT MATTERS: a short description of 10 personalization techniques.

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RETAILING 2020–2030 reaffirms that #retailRevolution is based on new business models and technologies #AI #Personalization #DTC #popupStores - note: this is #pre-covid - via @Forbes @IBM @Schmetail

RETAILING 2020–2030 reaffirms that #retailRevolution is based on new business models and technologies #AI #Personalization #DTC #popupStores - note: this is #pre-covid - via @Forbes @IBM @Schmetail | WHY IT MATTERS: Digital Transformation | Scoop.it

Here are my top six trends:

1-Niche Rich: Continued Customer Segmentation Refinement

2-Digital Meets Physical: Balancing Convenience and Connection

3-Sustainability: Casting a Very Long Shadow

4-New Formats: The Next Marketplaces, More DTC Brands

5-The Linchpin: Data and Technology

6-Mall Fall: Department Store Degradation and Mall Seizure

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The rise of #telehealth may be one of the best long-term effect of COVID-19 - and the market potential is huge for startups to grab via @McKinsey

The rise of #telehealth may be one of the best long-term effect of COVID-19 - and the market potential is huge for startups to grab via @McKinsey | WHY IT MATTERS: Digital Transformation | Scoop.it

Telehealth has helped expand access to care for patients restricted from seeing their doctors. Actions taken today will determine if its full potential is realized after the crisis is over.

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WHY IT MATTERS: one wonders why telehealth and telemedecine is not more prevalent given the high cost of health and aging population. This report highlights the potential for telehealth and the market potential is huge.

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Enterprise #DataFabric Q2 2020 @Forrester Wave highlights that data is now "virtual", generated in multiple locations but brought together in very dynamic #cloud environments

Enterprise #DataFabric Q2 2020 @Forrester Wave highlights that data is now "virtual", generated in multiple locations but brought together in very dynamic #cloud environments | WHY IT MATTERS: Digital Transformation | Scoop.it

Data fabric is a hot, emerging market that delivers a unified, intelligent, and integrated end-to-end platform to support new and emerging use cases. The sweet spot is its ability to deliver use cases quickly by leveraging innovation in dynamic integration, distributed and multicloud architectures, graph engines, and distributed in-memory and persistent memory platforms. Data fabric focuses on automating the process integration, transformation, preparation, curation, security, governance, and orchestration to enable analytics and insights quickly for business success. It minimizes complexity by automating processes, workflows, and pipelines, generating code and streamlining data to accelerate various use cases such as customer 360, data science, fraud detection, internet-of-things (IoT) analytics, risk analytics, and healthcare insights.

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WHY IT MATTERS: the net net of this report is that you should move all your data to the cloud and leverage very nimble solutions to aggregate, consolidate and massage data.

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12 ways a company can innovate - a reference framework by @MITsloan

12 ways a company can innovate - a reference framework by @MITsloan | WHY IT MATTERS: Digital Transformation | Scoop.it

MIT Sloan has developed, validated and applied a new framework called the “innovation radar.” This tool presents and relates all of the dimensions through which a firm can look for opportunities to innovate. Much like a map, the innovation radar consists of four key dimensions that serve as business anchors: (1) the offerings a company creates, (2) the customers it serves, (3) the processes it employs and (4) the points of presence it uses to take its offerings to market. Between these four anchors, we embed eight other dimensions of the business system that can serve as avenues of pursuit. Thus, the innovation radar contains a total of 12 key dimensions.

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WHY IT MATTERS: this framework highlights 12 key dimensions to investigate when innovating.

Jim Belfiore's curator insight, July 23, 10:32 AM

Companies with a restricted view of #innovation can miss opportunitites.

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Reviving High-Touch Business Models for the Social Distancing Era using technology @MITSLOAN

Reviving High-Touch Business Models for the Social Distancing Era using technology @MITSLOAN | WHY IT MATTERS: Digital Transformation | Scoop.it

Organizations should first consider how the behind-the-scenes logistics of their “Full Service 2.0” offering will be best facilitated by advances in technology. Ride-sharing services could provide a chauffeur-like experience by modifying their algorithms to allow a user to request trips with the same driver instead of the first available car. Hotels may accelerate the introduction of robots to handle room deliveries or other in-room services in a socially distant manner. Technology gives organizations new options to address the previously high costs of high-touch, full-service models or the uncertainties around service and delivery times that turned away consumers from these services.

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WHY IT MATTERS: the covid pandemic will see a surge in "low touch" solutions (think doors that open automatically or paypass wireless payment). Here, MIT Sloan highlights that "high touch" businesses (think taxis and hotels) will have to look at technology to reduce the impact of their model in a social distancing world.

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Top 10 trends in #data & #analytics for 2020 by @Gartner stresses that data should permeate every system, app, email or notification

Top 10 trends in #data & #analytics for 2020 by @Gartner stresses that data should permeate every system, app, email or notification | WHY IT MATTERS: Digital Transformation | Scoop.it

Read this report from Gartner to learn

  • How the shift to more dynamic, augmented analytics will result in the decline of the predefined dashboard
  • How augmented analytics is changing how less skilled users find insights and interact with data
  • Why business agility enabled by the cloud is more critical now than ever
  • Non-technology trends that are critical to success
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WHY IT MATTERS: this report highlights key trends in data where it is clear that data is now expected to be collected everywhere and presented wherever it is most useful. Data should permeate every system, app, email or notification.

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Network automation using #machineLearning + #AI = #AIOPS : the report highlights the trilogy of #digitalTransformation benefits via @TMforum

Network automation using #machineLearning + #AI = #AIOPS : the report highlights the trilogy of #digitalTransformation benefits via @TMforum | WHY IT MATTERS: Digital Transformation | Scoop.it

Read this report to understand:

  1. The business drivers for automation and the current state of automation in telecom networks
  2. The challenges and rewards of implementing automation
  3. The role of AI in creating autonomous networks
  4. How to implement automation incrementally
  5. How autonomous networks can enable innovation
  6. Why open standards are so important for building autonomous networks, and how industry organizations are beginning to work together to achieve this goal
  7. Why developing an autonomous network needs to be a centralized, company-wide effort
  8. Where service providers are successfully applying automation and AI
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WHY IT MATTERS: autonomous systems also applies to communication infrastructure. This report highlights the benefits of using AI and its technologies to reduce costs, improve service and improve customer satisfaction. The trilogy of digital transformation benefits!

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enescetinkaya162@gmail.com's comment, July 23, 7:19 PM
https://codernsoft.com/
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Quebec #PanierBleu helps #innovation in #retail - here with a proposal to use #blockchain to #digitize the sales tax processing to determine the % local products + services in everything we buy, wi...

Quebec #PanierBleu helps #innovation in #retail - here with a proposal to use #blockchain to #digitize the sales tax processing to determine the % local products + services in everything we buy, wi... | WHY IT MATTERS: Digital Transformation | Scoop.it

La numérisation de la TPS et de la TVQ en utilisant les technologies de traçabilité permettrait de connaître l’origine détaillée des produits et des services et les technologies des registres distribués décentralisés (Blockchain) permettraient de certifier le pourcentage de contenu local. La numérisation de ces deux taxes serait par conséquent un excellent moyen pour bâtir l’infrastructure technologique du Panier Bleu.

Farid Mheirs insight:

WHY IT MATTERS: never waste a good crisis. Here CIRANO research group proposes to leverage digital technologies (blockchain) to track local content in products & services. Side effect: tracking the green ecoresponsible content as well. Not only is this useful, its implementation would make local businesses leaders in the field and capable of exporting their knowledge and solution to many parts of the world, as most countries face the same challenge in this post-pandemic era.

Tunchii's curator insight, July 20, 10:26 AM
Clintonn's curator insight, July 20, 10:42 AM
Clintonn's curator insight, July 20, 10:44 AM
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Coronavirus: Grocery #eCommerce margins are unsustainable because of #delivery fees - I posit that this is also true for most #retailers. Delivery is the last issue to solve for #eCom via @CNBC @Bain

Coronavirus: Grocery #eCommerce margins are unsustainable because of #delivery fees - I posit that this is also true for most #retailers. Delivery is the last issue to solve for #eCom via @CNBC @Bain | WHY IT MATTERS: Digital Transformation | Scoop.it

The pandemic has laid bare the broken business model for online grocery shopping and created new urgency for grocers to fix it, a Bain report said.

Farid Mheirs insight:

WHY IT MATTERS: grocery is tough with small margins and this chart from Bain says it all: delivery and the fees are the last problem to solve with eCommerce. And I would say this is true for all other retail industries, not just grocery. It is that grocery is more sensitive with their high volume and low margins.

And here the original article from Bain&co : https://www.bain.com/insights/how-to-ramp-up-online-grocery-without-breaking-the-bank/#

Tunchii's curator insight, July 20, 10:27 AM
Clintonn's curator insight, July 20, 10:47 AM
Clintonn's curator insight, July 20, 10:48 AM
Curated by Farid Mheir
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