WHY IT MATTERS: Digital Transformation
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WHY IT MATTERS: Digital Transformation
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Curated by Farid Mheir
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Sensor-Medicine and 5 Smart Phone-Connected Health Tools

Sensor-Medicine and 5 Smart Phone-Connected Health Tools | WHY IT MATTERS: Digital Transformation | Scoop.it
TED Speaker Daniel Kraft is executive director of the E …

Via JP DOUMENG
Farid Mheir's insight:

We are just at the beginning of the true impact of digital in our lives. 

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See Your Website with the Eyes of a First-Time Visitor: Peek

See Your Website with the Eyes of a First-Time Visitor: Peek | WHY IT MATTERS: Digital Transformation | Scoop.it

See and hear a 5-minute video of a real person using your site. It's super fast, and totally free.


Via Robin Good
Farid Mheir's insight:

A great way to use crowd to perform a very important task. Could this not be applied to more than just websites? 

Robin Good's curator insight, February 13, 2014 12:29 PM


Peek is a new online service which allows you to get a real human to visit your site and to record a custom video in which your site is explored with the eyes of a first time visitor and with the recording of his own voice recounting his first time impressions.


The result is invaluable for any serious web publisher wanting to improve the organization, usability and design of its web site.


To use Peek you only need to type the URL of your preferred web site, and then wait for an email that will provide you a link with the video.


Your response time may vary, but in my case I got the video in less than hour. The clip is 6'+ minutes long and provided me immediately with lots of useful insight about what I could improve right away. 


Free to try and for three verifications every month.


Extremely useful. I'd say invaluable. Every web publisher should try it once. 



Try it out now: http://peek.usertesting.com/ 




Margaret Waage's curator insight, February 14, 2014 12:37 PM

Testing for user experience #tool #web

Patrice Leroux's curator insight, July 28, 2014 9:14 PM

Intéressant comme concept.

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London Underground - the case study for resistance against business transformation via @ijgolding

London Underground - the case study for resistance against business transformation via @ijgolding | WHY IT MATTERS: Digital Transformation | Scoop.it
If you live or have been in London for the last two days, it will not have escaped your notice that something unusual is happening. Two trade unions who represent some London Underground staff have...
Farid Mheir's insight:

This post reminds of a too familiar issues when it comes to digital transformation: change management. We, digital-minded people, minimize it and often it comes back to prevent success.


It reminds me of the Apple pirate flag story (or at least my interpretation of it). When Apple was designing the macintosh, the team moved into a new building and planted a pirate flag on the roof. The idea was simple: identify the macintosh team as a rebel organization that would overtake everyone else. Even quite possible the "existing Apple", the company that made the Apple II. They recognized early that the mac would require a major transformation that could ultimately kill its existing business.


I find very few businesses ready today to make that same bold statement when it comes to digital transformation. Which often leaves plenty of room for disruptors to come in and steal the show. 

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Sophisticated malware discovered after 7 years, likely created by a spanish-speaking nation-state via @engadget

Sophisticated malware discovered after 7 years, likely created by a spanish-speaking nation-state via @engadget | WHY IT MATTERS: Digital Transformation | Scoop.it
Security firm Kaspersky Labs recently released a research paper that uncovers the existence of a piece of highly complex malware that's been in
Farid Mheir's insight:

Malware is not only the territory of USA, Israel, Britain, China or Russia. 

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How fitness trackers could be used inpatient and outpatient to monitor medication effects

How fitness trackers could be used inpatient and outpatient to monitor medication effects | WHY IT MATTERS: Digital Transformation | Scoop.it
Personal fitness trackers pose a great boon to daily monitoring of activities, but could be used for other outpatient health monitoring if further development applied.

Via JP DOUMENG
Farid Mheir's insight:

I agree that health trackers will have a profound impact on our lives in the next few years. Moreover, as this post suggest, they will transform the way medecine and patient tracking will be done in the future.

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Instacart offers a different way to shop Online for Grocery via @wired @overflow2038

Instacart offers a different way to shop Online for Grocery via @wired @overflow2038 | WHY IT MATTERS: Digital Transformation | Scoop.it
From Amazon to Instacart, online grocery shopping is back. But one of the biggest crashes in dotcom history still looms large.
Farid Mheir's insight:

Another model for grocery pickup and delivery is proposed by instacart, which has a business model similar to Uber. They hire individuals to do the picking and delivery and leverage stores for fulfillment. I cannot believe that this will make for a low cost and high quality solution but it may provide a very good niche offer for a while.

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Best Buy "Renew Blue" omni channel strategy in a detailed document via @bestbuy

Best Buy "Renew Blue" omni channel strategy  in a detailed document via @bestbuy | WHY IT MATTERS: Digital Transformation | Scoop.it
Farid Mheir's insight:

The BestBuy omni-channel strategy document was made public in Nov 2012 and is available online. Sheds light into the company current state versus competitors and the strategy to regain its position.

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Sign we reached the edge of the digital cliff in the retail industry: Best Buy cuts 950 jobs via @globeandmail

Sign we reached the edge of the digital cliff in the retail industry: Best Buy cuts 950 jobs via @globeandmail | WHY IT MATTERS: Digital Transformation | Scoop.it

Electronics retail giant Best Buy Canada is cutting 950 jobs at its namesake and Future Shop stores as it streamlines its business to take on tougher competition.


The job cuts underscore the increasingly competitive retail landscape as U.S. discount giants Wal-Mart Stores Inc. and Target Corp. expand in this country, other new foreign merchants arrive and online players steal away business from incumbents, leaving them scrambling to keep up.


Best Buy’s same-store sales, a key measure of revenue at locations open for at least 12 months, fell by 0.9 per cent during the crucial holiday period. And margins were worse than expected


The retailer enjoyed more than 50-per-cent sales growth in its e-commerce business in the past year while its new in-store “reserve and pick-up” service more than doubled in that period, Mr. Wilson said.


Farid Mheir's insight:

I wrote about the digital cliff a while back ("Survivrez-vous au précipice numérique?"), the concept that says digital transformations do not happen slowly over time. Digital transformation usually transform whole industries within a few years, rapidly, with established players disappearing overnight for the benefit of relative newcomers. It happened in the book industry, the music industry, the travel industry, the yellow pages industry and now is happening in the retail industry. 


What is challenging for digital natives is that the signs have been there for years, decades in fact, that retail will have to change due to the introduction of digital technology. It was the Internet at first, then came the mobile devices and soon, the revolution in order delivery and shipping. We are not sure yet what the retail store of the future will look like but we can assume it will look more like an Apple store than a Best Buy store:

  • small store
  • more there for service, training, help than to sell products (that will be done mostly on the online store
  • flexible delivery and return, with pick-up in store and overnight delivery options


Also read those recent posts:

  • Online Sales is transforming the supermarket store design: center of store will slowly disappear via @nrf @booz http://sco.lt/9AWJeb (also has a number of other references)
  • The list of eCommerce solutions is impressive- why are businesses not selling online? via @andrewbleakey http://sco.lt/8PRwjR
  • How many warehouses do retailers need to fulfill Internet orders? via IR_Magazine http://sco.lt/97ph9F
  • More signs that online grocery is the retail battleground of walmart and Amazon via @tc http://sco.lt/7RoH8j
  • As much as 33% of Internet sales gets returned? good reason why digital transformations require planning via @wsj http://sco.lt/5eALiL
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Social Media Analysis Of the Syrian Conflict- Imagine what analysis governments do? via @MIT @TechReview

Social Media Analysis Of the Syrian Conflict- Imagine what analysis governments do? via @MIT @TechReview | WHY IT MATTERS: Digital Transformation | Scoop.it
Computer scientists have used the pattern of social media communication in Syria to reveal the structure of opposing forces in the civil war.
Farid Mheir's insight:

The conclusions in the post - that there are 4 groups - may not be an insight you could not get otherwise but it represents an amazing data-driven insight that confirms our belief. Studying this change over time certainly holds promise.


This is another interesting Big Data impact.


However, I cannot help but wonder what analysis of social networks the various governments perform today, and what segmentation they derive from their analysis.


Moreover, this kind of analysis is not outside the reach of large corporations, providing them with tools to segment and group populations according to what they say and how they behave on social networks. Fascinating as it opens so many opportunities. Also a bit scary.

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What budget should I have to build my own eCommerce store? Here are some numbers via @sheroDesigns

What budget should I have to build my own eCommerce store? Here are some numbers via @sheroDesigns | WHY IT MATTERS: Digital Transformation | Scoop.it
Find out what a Magento website costs and what you should expect to pay when getting a quote. - Shero Designs | Magento Experts
Farid Mheir's insight:

I get this question a lot and never know what to say because it really depends on a lot of parameters.


Then again, if you want a first rule of thumb, these guys provide you with some answers. Assume these numbers as minimal costs and apply a 2x, 3x or 5x markup to account for your own company's need for custom development, tweaking, integration, and you should be in the right ballpark.

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Are board members ready to ask the do-or-die technology questions and understand the answers? via @McKinsey

Are board members ready to ask the do-or-die technology questions and understand the answers? via @McKinsey | WHY IT MATTERS: Digital Transformation | Scoop.it
Board members should raise nine critical questions when discussing technology strategy with IT and business managers. A McKinsey & Company article.
Farid Mheir's insight:

This post should be required reading for executives and board members. And the first question should be: 

"Are we considering technology as a strategic business lever and are our board members ready to ask the right questions and understand the answers?"


André Bélanger's curator insight, February 6, 2014 2:32 PM

D'abord, tenir pour acquis que toutes les entreprises doit maîtriser la technologie pour croître dans l'environnement concurrentiel actuel.

Les deux premières questions sont particulièrement inspirantes:

1. Comment les TI affectent votre environnement concurrentiel

2. Comment dépasser les attentes des clientèles dans l'univers numérique où la norme est établie par les géants tels Google et Amazon

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11 levers that help control enterprise IT infrastructure agenda for 2014 via @McKinsey

11 levers that help control enterprise IT infrastructure agenda for 2014 via @McKinsey | WHY IT MATTERS: Digital Transformation | Scoop.it
IT infrastructure managers must simultaneously capture the next rounds of efficiencies, accelerate the transition to next-generation infrastructure, reduce risks, and improve organizational execution. A McKinsey & Company article.
Farid Mheir's insight:

Very good run down on the challenge and opportunities that IT infrastructure managers face in 2014. In this day and age of the cloud, large organization must transform the way they make private clouds available to the users.

VOS ANIMATEURS >'s curator insight, February 6, 2014 1:30 PM

L'infrastructure TI reste important même en cette ère du "cloud". 


Ce post de McKinsey présente les enjeux importants auxquels font face les gestionnaires TI des très grandes organisations.


On peut se demander si les mêmes questions se posent dans les petites et moyennes entreprises, ou si la réponse n'est pas simplement fournie par les offres de nuage public. Qu'en pensez-vous?


-- 
Farid Mheir

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The list of eCommerce solutions is impressive- why are businesses not selling online? via @andrewbleakey

The list of eCommerce solutions is impressive- why are businesses not selling online? via @andrewbleakey | WHY IT MATTERS: Digital Transformation | Scoop.it
Andrew Bleakley is a shopping cart consultant and SEO who helps companies sell and sell more online whatever ecommerce platform they choose.
Farid Mheir's insight:

I found this review of eCommerce solutions quite useful so I share. 


Given the hours I've spent building eCommerce catalogues, carts, checkouts, and everything around it, I find the solutions on the market today to be low cost, easy to use, and a great starting point for any business looking to sell online. Obviously, devil is in the details and you'll want to be aware of individual solution's limitations but they are minimal compared to building from scratch as we had to do 10 years ago.


The real concerns should thus now move towards online order processing, returns management, customer service, promotion and marketing and product selection.


Just like opening a brick-and-mortar store... ;-)

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"Natural Cities" Emerge from Social Media Location Data via @MIT @TechReview

"Natural Cities" Emerge from Social Media Location Data via @MIT @TechReview | WHY IT MATTERS: Digital Transformation | Scoop.it
Nobody agrees on how to define a city. But the emergence of “natural cities” from social media data sets may change that, say computational geographers.
Farid Mheir's insight:

This is just the beginning of insights we will get as we analyze the vast amount of data now being produced by digital devices, large or small, fixed or mobile.

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Mobile phone data shows commuters worldwide follow the same fundamental pattern of travel between work and home

Mobile phone data shows commuters worldwide follow the same fundamental pattern of travel between work and home | WHY IT MATTERS: Digital Transformation | Scoop.it
Commuters in Africa, Europe and the US all follow the same fundamental pattern of travel between work and home, confirming a theory first suggested 20 years ago.
Farid Mheir's insight:

This is just the beginning of insights we will get as we analyze the vast amount of data now being produced by digital devices, large or small, fixed or mobile.

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How many warehouses do retailers need to fulfill Internet orders? via IR_Magazine

How many warehouses do retailers need to fulfill Internet orders? via IR_Magazine | WHY IT MATTERS: Digital Transformation | Scoop.it

Starting in the second quarter of 2013, Best Buy, No. 10 in Internet Retailer’s 2013 Top 500 Guide, began fulfilling web orders from 50 of its more than 1,500 U.S. stores. At first, Best Buy was much slower in delivering orders to customers than Amazon. But that changed over the holidays.


During the summer, Best Buy took nearly seven days to deliver an order on average. That compared to  four days for orders made with Amazon.com, StellaService says. By October the gap had narrowed, to about two days and seven hours for Best Buy orders compared with about three days and 12 hours for Amazon orders. Best Buy lost ground in November. But on Dec. 13 the chain could claim victory, if only barely. Its orders were in the hands of customers in just under three days, while Amazon’s orders needed a few more hours.

Farid Mheir's insight:

Looks like having real estate (read: stores) may not be as much as a liability as expected when it comes to eCommerce. This post breaks down the number of warehouses that online pure plays have but also makes the case that smart brick-n-mortar retailers can turn their stores into mini warehouses. Great idea if you think about it since stores are already close to where people live.


I leveraged this concept back in the dotcom era to fulfill grocery orders from local stores instead of warehouses. Unfortunately, grocery may have been one of the worst product to implement this concept with, given the high SKU count, different planograms and inventory levels in each store, fresh products, large order size, etc. etc.


But in the case of Best Buy, it may make sense if they can make 2 things work: real estate cost and delivery. Stores typically are in areas where rental rates are high compared to locations where warehouses are typically located. But that may actually be turned into an advantage if you leverage the location for customer pick-ups, which solves the high cost of delivery.


Best Buy and other established retailer thus may have the upper hand here over Amazon that needs to build out its warehousing infrastructure. At least for a few years...

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How Google's Autocomplete Was Created / Invented / Born and why it is so useful via@theatlantic

How Google's Autocomplete Was Created / Invented / Born and why it is so useful via@theatlantic | WHY IT MATTERS: Digital Transformation | Scoop.it
The origin of the service that taps into humanity's collective psyche
Farid Mheir's insight:

A very good review of Google's invention that taps into the large database of information it collects about searches and makes it available to all of us to save time.


I use Google autocomplete for other purpose than to simply save time. I use it for product research, trend analysis, and sometimes competitive analysis. I use it as inspiration and sometimes for guidance, when I am not sure exactly what to search for. An invaluable tool.

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Domtar: l’exemple d’une architecture d’entreprise « utile » via @DirectionInformatique

Domtar: l’exemple d’une architecture d’entreprise « utile » via @DirectionInformatique | WHY IT MATTERS: Digital Transformation | Scoop.it
Farid Mheir's insight:

My most recent blog post on DI regarding amazing use of Enterprise Architecture concepts and tools by Domtar IT to bridge the gap with business during the project portfolio budgeting season.

Farid Mheir's curator insight, February 5, 2014 6:44 PM

Mon plus récent article sur Direction Informatique. J'y présente comment Domtar a su utiliser les outils de l'architecture d'entreprise pour rapprocher les TI des unités d'affaires durant la période critique de la planification stratégique.


-- Farid Mheir

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Bedtime Stories: Learning from Sleep Data- from #jawbone #StrataConf 2014 via @mrogati

Bedtime Stories: Learning from Sleep Data- from #jawbone #StrataConf 2014 via @mrogati | WHY IT MATTERS: Digital Transformation | Scoop.it
We optimize ads, but not our mood. We know more about our tweets than our own bodies. That's all about to change. As wearables transform the 'quantified self' from a niche to a mainstream market, they are generating vast amounts of data about our health, habits, and lifestyles
Farid Mheir's insight:

Fascinating insight that companies such as jawbone can derive from the trove of data that is captured by their wearable devices such as the UP bracelet. I've been wearing a fitbit for 3 months now and the sleep data is to me one of the most fascinating because it represents information that I did not have before (as oppposed to number of steps for example).


What I find interesting with Monica's work at jawbone is the anlaysis they've done over 50M nights of sleep and the kind of analysis that is expressed in the chart here. Wow, just so very insightful and useful. I'd love to be able to get insight on how I compare with similar people. And maybe one day get suggestion to improve my sleep.


Of course, privacy is Paramount. I found that my sleep patterns are very personal and that I would not want them to become public. Something to consider and enforce at all costs.

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Just 0.5% of the Worlds Massive Trove of Online Data is Being Analyzed via @IDC

Just 0.5% of the Worlds Massive Trove of Online Data is Being Analyzed via @IDC | WHY IT MATTERS: Digital Transformation | Scoop.it
The amount of data being generated on a daily basis by people and machines (the "digital universe") is expanding at a rapid rate, providing a mass of Big Data potential,
Farid Mheir's insight:

Interesting raw data. As we get closer to industrial internet, MDM, quantified self, etc. there is going to become an even more important data flood...

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GE unwraps 'Industrial Internet': M2M for planes, trains, manufacturing via @ZDNet

GE unwraps 'Industrial Internet': M2M for planes, trains, manufacturing via @ZDNet | WHY IT MATTERS: Digital Transformation | Scoop.it
At its "Minds and Machines" conference in San Francisco, GE announced new "Industrial Internet" technologies for airlines, railroads, hospitals, manufacturing and energy companies.
Farid Mheir's insight:

The post dates back a little bit but GE continues to focus on this new field they call industrial internet.


Useful data tidbit: a single airplane jet engine captures 5000 data points every second and generates GB of data on every flight. The impact of proper analysis of this data can result in tremendous savons and improvements. For example, a 1% improvement in efficiency in a gas turbine, over 15 years, results 66B in savings! 


GE's challenge is not to capture this data (they do already) but it is to analyze it. IDC estimates that only 0.5% of the world's data is being analyzed. New tools and techniques related to BigData (hadoop, noSQL, etc.) can provide some answers.


Additional reading:

Just 0.5% of the Worlds Massive Trove of Online Data is Being Analyzed via @IDC http://sco.lt/8LRfhR


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Oracle tops list of security vulnerability list #Infographic via @bi @gfisoftware

Oracle tops list of security vulnerability list #Infographic via @bi @gfisoftware | WHY IT MATTERS: Digital Transformation | Scoop.it
According to the blog TalkTechToMe, 4,794 vulnerabilities in operating systems, programs and hardware were discovered last year. The National Vulnerability Database forms the basis of the study. Accordingly, Oracle, Cisco and Microsoft were the most often affected and 94 percent of discovered security vulnerabilities related to software. The operating systems most commonly affected were Windows Server 2008, Windows 7 and Windows Vista. The programs with the most vulnerabilities were Internet Explorer, Java and Chrome.
Farid Mheir's insight:

Follow the link to the TalkTechToMe blog to get detailed data and analysis. You'll also get this piece of advice, always true and always useful...


To keep systems secure, it is critical to maintain them fully-patched. Extra attention is required for (patch them first):

  • Operating systems (Windows, Linux, OS X) 
  • Web browsers 
  • Java 
  • Adobe free products (Flash Player, Reader, Shockwave Player, AIR)
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More signs that online grocery is the retail battleground of walmart and Amazon via @tc

More signs that online grocery is the retail battleground of walmart and Amazon via @tc | WHY IT MATTERS: Digital Transformation | Scoop.it
Walmart To Go, the retailer's on-demand shopping service offering home delivery of general merchandise, including in some cases, groceries, is expanding its..
Farid Mheir's insight:

Some interesting pictures and stats regarding walmart ToGo.

André Bélanger's curator insight, February 4, 2014 4:58 PM

Un magasin roulant sans avoir à payer d'impôts fonciers et de loyers. Brillant!

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Can Fits.me robots (a Virtual Fitting Room) solve online apparel shopping lower return rate? via @competia @wired

Can Fits.me robots (a Virtual Fitting Room) solve online apparel shopping lower return rate? via @competia @wired | WHY IT MATTERS: Digital Transformation | Scoop.it
One in four online clothing purchases are returned, often due to poor fit. And obviously, the only way to solve the problem is with shape-shifting robots.
Farid Mheir's insight:

For a while here in Montreal we had "le mannequin virtuel", a 3D computer model to help sell clothes online. Now this new robot provides a more natural option to determine how well a shirt, skirt or pant will fit. 


Look at this video to see the robot in action. It appears to really do a great job at showing if a garment fits well or not.

http://bit.ly/1iaueJb 


Of course, retailers will be interested in the technology to reduce the high return rate the apparel industry has been experiencing. Not sure how the robots would be integrated into the online shopping experience? I also wonder if they could also help with in-store, where you would not have to try the clothes on but rather would let the robot do the work for you... Would bring a new tool to personal shopper, that could literally go "shop for now" and return only with the products that suit you perfectly. Of course, designers and others will benefit from having this new tool at their disposal.


Read this for more details on the matter: As much as 33% of Internet sales gets returned? good reason why digital transformations require planning via @wsj http://sco.lt/5eALiL 

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Canada has 2nd highest Internet connexion speed says Akamai state of internet report #soti via @mit @techreview

Canada has 2nd highest Internet connexion speed says Akamai state of internet report #soti via @mit @techreview | WHY IT MATTERS: Digital Transformation | Scoop.it
While superfast Internet access is still scarce, average speeds worldwide inch up–and attacks rise, too.
Farid Mheir's insight:

Akamai State of Internet (SOTI) report always provides very interesting techno-geeky information regarding the traffic that is carried by Internet carriers worldwide. Released quarterly, it goes back to 2008 with stats and figures that can help you demonstrate your point with data - as we often have to do when considering digital disruptions.

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